Account Manager

DescriptionThe Account Manager (AM) plays a critical role in managing key customer accounts, providing high level service, and adding new accounts. The AM works on the Rouse Appraisals account team under the BDM to execute our business growth strategy. They also need to partner with analyst and projects teams to scope, capture, and prepare appraisal opportunities. The account manager will focus on a specific sector / client profile within the banking capital market, equipment finance, turnaround management, and heavy equipment sector. They will be responsible for providing a high level of service and growing appraisal revenue.Qualifications3 plus years experience in finance / banking / valuation+appraisals.1 plus years as sales leader.Experience with heavy equipment and the construction and banking sectors would be an upside.Strong analytical, problem solving, modeling and presentation skills.Represent Rouse at tradeshows, conference, and local market events.Strong communication skills (oral & written) and professionalism to deal with bankers and investors.Proactive attitude to build client relationships and strong commitment to delivering exceptional client service.Strong presentation, strategic thinking, negotiation and closing skills.Ability to establish themselves as market expert and build credibility.Intermediate skills in working with Salesforce, Excel, SQL, and Power BI.U.S. Based roleOffice and/or remote work environment.Travel 20-35%ResponsibilitiesManage ~200+ customer accounts to ensure timely and accurate appraisals are delivered and upsell and cross-sell other service opportunities.Leverage CRM and sales tools (Salesforce / seamless.ai) to effectively propect, track, target and add additional accounts.Attend recurring conferences and local events to expand brand presence and build / maintain customer relationships.Utilize market transactional database to develop compelling market material and modeling for customer needs.Execute market and industry research to understand and communicate key trends impacting various equipment types tracked.Conduct ‘ballpark’ valuation exercises on inbound requests to facilitate appraisal opportunity.Confidently price, quote and negotiate project opportunities.Understand enterprise business offering and value propositions.Establish credibility as trusted advisor and market expert with banks, investors and equipment owners.Deliver and review completed appraisal work with customers.Maintain and update CRM system to ensure full tracking of opportunities and customer interactions.Perform other duties as assigned.EmployerRB Global (NYSE: RBA) (TSX: RBA) is a leading, omnichannel marketplace that provides value-added insights, services and transaction solutions for buyers and sellers of commercial assets and vehicles worldwide. Through its auction sites in 13 countries and digital platform, RB Global serves customers in more than 170 countries across a variety of asset classes, including automotive, commercial transportation, construction, government surplus, lifting and material handling, energy, mining and agriculture.The company’s marketplace brands include Ritchie Bros., the world’s largest auctioneer of commercial assets and vehicles offering online bidding, and IAA, a leading global digital marketplace connecting vehicle buyers and sellers. RB Global’s portfolio of brands also includes Rouse Services, which provides a complete end-to-end asset management, data-driven intelligence and performance benchmarking system; SmartEquip, an innovative technology platform that supports customers’ management of the equipment lifecycle and integrates parts procurement with both OEMs and dealers; Xcira, a leader in live simulcast auction technologies; and Veritread, an online marketplace for heavy haul transport.EEO InformationRitchie Bros. is an equal opportunity employer and ensures nondiscrimination in all activities in accordance with all applicable laws. This position is open to all qualified applicants who are legally entitled to work in the country in which this job is located. Candidate selection is made by Talent Acquisition. Only electronic applications can be accepted. #J-18808-Ljbffr