Sales & Catering Coordinator The Metcalfe
1 month ago
JOIN OUR HOSPITALITY TEAM
The Metcalfe Hotel is seeking a passionate Sales & Catering Coordinator to join our team. Steeped in history and modern in design, The Metcalfe Hotel is an independent boutique hotel with a commitment to deliver an Ottawa experience with a genuine authentic approach. Located in the heart of downtown Ottawa, The Metcalfe Hotel has 108 guest rooms, 8 meeting rooms. The hotel re-opened in September 2022 after undergoing major renovations to our lobby, restaurant, and an upgrade to our guest rooms.
RESPONSIBILITIES:
- Qualify and respond to general sales inquiries
- Quote and negotiate pricing within established parameters
- Ability to issue and assist in closing sales contracts
- Effective management of activities/bookings to assist in achieving hotel revenue targets.
- Solicit from and confirm with client all information pertaining to the event and organize and distribute all information to relevant departments. Effectively communicate all changes in a timely manner.
- Check occupied meeting space on a daily basis and meet w/ group convenors
- Be available to assist client while on-site at appropriate times (some evening and weekends are required). Must be flexible to accommodate irregular or extended hours.
- Send post-event surveys to client and conduct follow-up.
- Ensures that all sales and catering contracts entered by the sales and catering department with clients are communicated to all departments within set time frame.
- Work closely with the Front Desk, Reservations, F&B and other required departments to completely satisfy the requirements of the booking parties.
- Conduct hotel site inspections to potential clients
- Produce banquet cheques on daily basis.
- Prepare a weekly and a daily function sheet (send copy to all departments)
- Produce the PACE reports on a weekly basis.
- Assist with planning & executing internal events
- Attend Weekly Sales Meetings & prepare and distribute minutes
- Office Administrative Duties
- Perform other duties and special projects as assigned
BENEFITS:
- Group insurance plan
- Group RRSP and DPSP (Deferred Profit-Sharing Plan)
- 50% employee discount in all our establishments for the employee and 3 guests
- Corporate culture that promotes employee appreciation
- Employee recognition events
- Company in full growth (perspective of evolution and personal development).
QUALIFICATIONS:
- 1 to 3 year experience in hotel catering services or sales
- Bilingual (French and English) required
- Experience with Opera/Opera Cloud an asset
- Must have ability to work under minimal supervision and with priority deadlines and maintain a positive attitude within a busy environment.
- Knowledge of food and beverage an asset.
- Computer literacy required
- Organized and detail oriented
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