Bilingual Customer Service Representative
2 days ago
Dynamic Tire Inc. – Bilingual CSR (French) Reports to: Customer Service Manager Summary: We make and sell tires – lots of them. Dynamic Tire, leads Canada, USA and Mexico commercial activities for its parent company Sailun Tires Americas, an Asian based tire manufacturer established in 2002 and headquartered in Qingdao, China. The aim is to boost the tire industry outside of China and export their products across North America, Europe, Asia and Africa. North America is a stand‑alone business unit within the global context. It is the largest priority market and the highest growth opportunity region for DTI / STA. The region has grown quickly and is poised for significant growth over the coming years. Our company is a global powerhouse in the tire industry that marries the factory operations’ expert low‑cost manufacturing, flexible production, engineering expertise and ingenuity, with North America’s operational excellence and global customer base coupled with local market knowledge, value‑added and responsive customer programs, deep customer relationships and a western entrepreneurial spirit. Responsible for being on the “front line” of all customer service and ordering activities for Dynamic Tire Inc, covering all customer service and other related duties for Canada, including our French‑Canadian customers. Essential Functions Responsible for placement and processing of orders, refunds or exchanges Diplomacy in satisfactorily resolving customer complaints via phone, email or fax Must respond to customer inquiries via phone, email or fax in a timely manner Responsible for handling customers in the Quebec region. Maintains and organizes clerical records and documents Provides feedback on efficiency of the customer service process Follow ups on new returns and or warranty requests May be required to assist and conduct inside sales Travel None Skills and Qualifications Teamwork, Interpersonal Skills, Following Direction, Flexibility/Adaptability, Stress Tolerance, Listening, Tactfulness, Positive Attitude, Approachable, Patience. Ability to write routine reports and correspondence. Ability to communicate clearly to customers both in writing and verbally. Sales/Persuasion, Customer Service Skills, Excellent Written and Verbal Skills, Good Judgment, Responsive to Customer’s Needs, Perseverance. Required Education and Experience Bachelor’s Degree and a minimum of 2 years of customer service experience dealing in a technical environment or equivalent combination of education and experience. Prior tire experience is considered an asset. Must be fluent in French and English. Seniority level Associate Employment type Full-time Job function Customer Service Industries Automotive #J-18808-Ljbffr
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Bilingual Customer Service Representative
3 days ago
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Quebec City, Canada Medavie Blue Cross Full time**Job Title**:Bilingual Customer Service Representative**Department**:Member Experience**Competition: 87346** **Internal/External**:Internal/External**Employment Type**:Full Time Permanent**Location**:Remote Québec**Salary**:22.87$ per hour/ comprehensive benefits/ bonus**Reports To**:Team Leader**Starting date : October 7th 2024** **The opportunity...
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Customer Experience Representative
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Bilingual Customer Service Rep
1 day ago
Quebec City, Canada Manitoulin Group of Companies Full timeCompany Description For 60 years, Manitoulin Transport has been providing comprehensive transportation and logistics solutions for clients across North America. Our success lies in our innovation and safety, and our dedication to reliable, on-time delivery. So, if you know where you’re headed, we have the training and career development to help you get...
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Quebec, Canada TalentPop App Full timeIf you're a natural problem-solver who loves helping people and you're fluent in both French and English, we want you on our team. Join TalentPop as a French+English Bilingual Customer Support Specialist and be the friendly, reliable support our clients and customers count on. In this role, you won’t just answer questions—you'll build relationships and...
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Quebec City, Canada NCRi Inc. Full time**Ce poste est affiché en français et en anglais, car il faut parler les deux langues pour aider les clients dans tout le pays.** **NCRi is Growing - Join Our Team as a Bilingual Customer Service Representative (100% REMOTE & SUNDAYS OFF)** NCRi is a leading business process outsourcing (BPO) company headquartered in Canada, with over 13 years of...
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Quebec Province, Canada Foss National Leasing Ltd. Full time**About Foss National**: Foss National Leasing/LeasePlan (FNL/LP) is a part of the Foss Automotive Group, established in 1962. It is the largest privately owned & operated fleet management company in Canada. Foss has a reputation for superior customer service & providing solutions tailored specifically to the needs of today’s automotive fleet managers. We...
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Bilingual Wfh Customer Service
2 weeks ago
Quebec City, Canada NCRi Inc. Full timeNCRI is growing even stronger and is looking for Bilingual WFH Customer Service Representative/Collector to add to our upbeat and growing family. Our future colleague, will be team oriented, performance driven and an outside the box thinker. **Home Office Equipment Requirements**: - Equipment will be provided by the company - High speed internet with...
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Bilingual Customer Support Specialist
2 days ago
Quebec, Canada Dynamic Tire Inc. Full timeA leading tire manufacturer is seeking a Bilingual Customer Service Representative (CSR) to handle customer service duties in Canada, specifically for French-speaking clients. The ideal candidate will possess a Bachelor’s degree and at least two years of experience in customer service within a technical environment. Fluency in both French and English is...
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Customer Service Representative
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Quebec Province, Canada Quadra Group Full time**Position**: Customer Service Representative **Location**: Vaudreuil-Dorion, Quebec **Status**: Full-time, permanent (1) **Workplace Flexibility**: We have a policy that allows for hybrid work, with a minimum presence of 2 days per week at the office. Do you have a strong background in raw materials distribution and are you committed to customer excellence?...
