Benefits Assistant

Overview Do you want to join a team of HR Professionals dedicated to helping their organization thrive? The Benefits Assistant provides Human Resources Information System (HRIS), group benefits, and pension administration support to all City of Kitchener staff and arms-length organizations. The Benefits Assistant ensures data integrity in HR systems for accurate and timely processing and reporting, is also a conduit to the payroll team for essential employee information, and assists the management, recruitment team, and all employees through day-to-day inquiries related to data, benefits coverage and pension enrollment. Note: This position is in office and does not have the option of remote working. Responsibilities Performs all data processing, ensuring accuracy of information, within HRIS, Group Benefits and Pension Systems for all employee information throughout the employee life cycle including but not limited to hiring, transfers, enrollments, leaves, terminations. Works with payroll staff to correct coding errors, establish payroll changes and other benefit related actions. Processes wage and salary progressions according to Compensation Policies. General administration of the Ontario Municipal Employee Retirement System pension plan (OMERS) i.e. enrollments, member changes, termination Prepares and sends benefit orientation information to new employees In conjunction with the Pension & Benefits Specialist, determines eligibility for group benefits enrollment for employees and dependents Conducts benefit orientation and signup meetings with all new employees, assist with preparation of presentation/packages. Responds to staff inquiries regarding benefit-related information, escalating internally when applicable. Tracks all employee leaves of absence to ensure proper and timely processing and administration of pension documents. Monitors email inbox and disperse to applicable person(s) for follow up ensuring requests are followed up within a timely manner. Maintains employee filing system including the creation of hard copy file, weekly filing of all documents and ensuring internal process of records retention is followed. Performs work in accordance with the corporate policies, procedures, collective agreements and applicable legislation. Generates data reports and takes appropriate action. Reviews audit reports and rectifies discrepancies. Participates in ongoing Human Resources initiatives and projects as applicable. Performs other related duties as assigned. Education Grade 12 diploma and 1 year of additional job-related post-secondary education. Experience 1 to 2 years of additional related work experience of data entry to HRIS systems, including benefits administration. Preference will be given to candidates with experience using PeopleSoft, SuccessFactors and industry-related web-based software. Preference will be given to candidates with municipal experience and knowledge and experience with OMERS Pension plan. Knowledge, Skills, And Abilities Demonstrated knowledge of office administration, Human Resources and benefit specific policies, procedures and collective agreements. Excellent communication skills and the ability to provide accurate, timely information to inquiries. Positive attitude and act in a professional and courteous manner to respond to internal enquiries. Ability to support and project values compatible with the organization. High degree of accuracy and attention to detail. Ability to contribute to the development and modification of effective and efficient business processes as well as the ability to adapt to changing priorities and processes as well as the ability to adapt to changing priorities and processes. Excellent organizational skills. Demonstrated strong computer skills utilizing MS Office software Proven analytical and problem-solving skills. Reliable with a good attitude and employment record. #J-18808-Ljbffr