Facilities Specialist
2 weeks ago
Facilities Specialist
The Workplace Experience team oversees workplace environments and the related employee experience at the client's office. We aim to deliver and maintain spaces that are vibrant, fresh, branded, and inspiring. The Ricoh team supports the Workplace Experience team in many operational tasks on site. The Facilities Specialist is a valuable member of the Ricoh team primarily supporting the Space Planning function and the Space Planning and Occupancy Manager.
Core Responsibilities
- Oversee office moves and reconfiguration changes.
- Conduct regular inspections to identify potential issues and fix them proactively.
- Ticket Management - promptly respond to all Space Planning Service Requests to quickly determine service priority. Redirect or submit tickets to other departments as needed.
- Weekly vendor services - coordinate with vendors for office repairs, maintenance and other facility needs.
- Vendor Management and Invoice support - track spending, review, and analyze weekly service reports and invoices for accuracy. Capture the information on the Space Planning budget planning sheet. Work with vendor to revise and reissue invoices as needed.
- Facilities Management System - maintain up-to-date knowledge of the client's space planning and allocation system.
- Ensure system data is updated regularly and is reflective of current seating plans and capacities.
- Move Coordination - Support for all large team moves – including but not limited to move/packing instructions, packing materials, CPU carts and recycle bins. Partnership with team Production Coordinators, and any third-party service provider
- Provide post-move support by resolving outstanding issues, locating missing items and ensuring all team needs are met.
- Assist with project management administration and coordination.
- Inventory Management & Repair/Replacement - coordinate and maintain storage facility for all Furniture Fixtures & Equipment, including chairs, furniture, totes and labels.
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