Senior Quality Assurance Analyst

Join to apply for the Senior Quality Assurance Analyst role at Co-operators Company: CGL Department: IT‑Solutions Delivery P/C Employment Type: Regular Full‑Time Work Model: Hybrid Language: This role operates in English. Additional Information: This/these role(s) is/are currently vacant The Opportunity We are a leading Canadian financial services co‑operative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy. That’s why we prioritise our people, ensuring a strong culture and development opportunities that enable us to thrive and live our purpose. You will work with people who care passionately about our clients and communities. Our Information Technology team aspires to be a leader in applying technology to power business strategies. We connect concepts with solutions to create value and efficiencies for our clients, employees and communities. Our success is driven by our skilled and diverse team who is passionate about excellence, innovation and agility. Under direct supervision, the Senior Quality Assurance Analyst carries out established procedures to ensure programs/projects meet minimum company standards and end‑user requirements. Under general direction, the Senior Quality Assurance Analyst carries out procedures to ensure that IT products and services meet organisation standards and end‑user requirements. The incumbent conducts thorough quality assurance tests of software to ensure proper operation and freedom from defects. As the third level in the Quality Assurance job stream, the Senior Quality Assurance Analyst provides functional guidance to less experienced team members. Technologies You Have Experience With Deep expertise in Property & Casualty (P&C) Insurance and proven leadership in Quality Assurance, including managing complex testing initiatives. Hands‑on experience with Guidewire applications such as PolicyCenter and BillingCenter. Experience in leveraging or running automated testing as part of overall testing efforts to improve coverage and efficiency. How You Will Create Impact Create test strategies for various projects. Plan system and user acceptance testing. Execute system and user acceptance testing according to plans. Coordinate and manage resolution of problems encountered in testing for medium‑to‑large size projects, working with developers and analysts. Create and maintain test case documentation, recording problems encountered during testing. Conduct walk‑throughs of testing documentation for medium‑to‑large projects. Participate in verifications of implementations. Perform workflow analysis of testing procedures and recommend quality improvements. To Join Our Team A degree or diploma in Information Technology or Computer Science, plus 5+ years of systems testing experience, or an equivalent combination of education and experience. Solid understanding of insurance principles and practices. Guidewire Cloud certification and ISTQB designation are strong assets. How You Will Succeed Innovative mindset to improve operational efficiencies and influence change, with a primary focus on client needs. Critical thinking skills to recognise assumptions, evaluate arguments, draw conclusions and proactively propose solutions. Strong communication skills to clearly convey messages and explore diverse points of view. Build trusting relationships and provide guidance to support the development of colleagues. What You Need To Know You will travel occasionally. You will be subject to a background check as a condition of employment, in the event you are the successful candidate. What’s in it for you? Training and development opportunities to grow your career. Flexible work options and paid time off to support your personal and family needs. A holistic approach to your well‑being, with physical and mental health programs and a supportive workplace culture. Paid volunteer days to give back to your community. In addition to a competitive salary and incentive programs, eligible employees also benefit from a comprehensive total rewards package including group retirement savings plans, pension and benefits (e.g., health and wellness, dental, disability and life coverage), mental health support and an employee assistance program. #J-18808-Ljbffr