Contact Center Specialist

OnX is looking for a Contact Center SME on contract for one our Insurance sector clients in TorontoClient: InsuranceLocation: RemoteDuration: 26 weeks Genesys Contact Center SME : someone who understand Genesys in and out and has lead multiple genesys implementation or migrations. Currently client is moving from Avaya to GenesysStrong experience with over...

Platform Product Manager - Contact Center Solutions Our client is seeking a Platform Product Manager to join their innovative team, specializing in developing integrations into other systems and expanding platform capabilities within the contact center space. This role requires a technically adept candidate to seamlessly integrate solutions with various...

Platform Product Manager - Contact Center SolutionsOur client is seeking a Platform Product Manager to join their innovative team, specializing in developing integrations into other systems and expanding platform capabilities within the contact center space. This role requires a technically adept candidate to seamlessly integrate solutions with various...

Platform Product Manager - Contact Center Solutions Our client is seeking a Platform Product Manager to join their innovative team, specializing in developing integrations into other systems and expanding platform capabilities within the contact center space. This role requires a technically adept candidate to seamlessly integrate solutions with various...

Platform Product Manager - Contact Center SolutionsOur client is seeking a Platform Product Manager to join their innovative team, specializing in developing integrations into other systems and expanding platform capabilities within the contact center space. This role requires a technically adept candidate to seamlessly integrate solutions with various...

**Job Types**: Full-time, Part-time **Salary**: $20.41-$21.34 per hour Expected hours: 38 per week **Benefits**: - Dental care - Extended health care - Paid time off Schedule: - Monday to Friday Supplemental pay types: - Bonus pay - Commission pay - Overtime pay - Signing bonus - Tips Work Location: In person

As a Training and Development Specialist specializing in call center operations, you will be crucial in improving the performance and abilities of call center agents. Your main task will be to create, execute, and assess training programs customized to improve call handling, customer service, and overall efficiency in our call center. Reporting to the...

**Intake Coordinator - Customer Contact Centre** **Location**: Remote-based office within Ontario or Quebec **Status**: Permanent full time **Schedule**: The Customer Contact Centre is open between 8am-9pm EST Monday-Friday; 8 hour daily shifts will vary throughout the week during this timeframe *Bilingualism is a requirement of this position...

Position Description: We are currently seeking a highly skilled Genesys Cloud Specialist with experience with design and implementation of Genesys Cloud contact center solutions. We are seeking the best problem-solvers, idea-makers, and high-energy professionals for our fast-growing practice area. We need people with good instincts and a positive...

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...

About TCS TCS operates on a global scale, with a diverse talent base of more than 600,000 associates representing 153 nationalities across 55 countries. TCS has been recognized as a Global Top Employer by the Top Employers Institute - one of only eight companies worldwide to have achieved this status. Our organizational structure is domain-led and designed...

About TCS TCS operates on a global scale, with a diverse talent base of more than 600,000 associates representing 153 nationalities across 55 countries. TCS has been recognized as a Global Top Employer by the Top Employers Institute - one of only eight companies worldwide to have achieved this status. Our organizational structure is domain-led and designed...

About TCS TCS operates on a global scale, with a diverse talent base of more than 600,000 associates representing 153 nationalities across 55 countries. TCS has been recognized as a Global Top Employer by the Top Employers Institute - one of only eight companies worldwide to have achieved this status. Our organizational structure is domain-led and designed...

About TCS TCS operates on a global scale, with a diverse talent base of more than 600,000 associates representing 153 nationalities across 55 countries. TCS has been recognized as a Global Top Employer by the Top Employers Institute - one of only eight companies worldwide to have achieved this status. Our organizational structure is domain-led and designed...

About TCSTCS operates on a global scale, with a diverse talent base of more than 600,000 associates representing 153 nationalities across 55 countries. TCS has been recognized as a Global Top Employer by the Top Employers Institute - one of only eight companies worldwide to have achieved this status. Our organizational structure is domain-led and designed to...

Job Summary As a Porter Contact Centre Supervisor, you will play a pivotal role in leading our Contact Center team towards a digital-first and customer self-service approach. Reporting to the Manager, Contact Centre, your responsibilities will encompass remote agent floor and scheduling management, workflow distribution, agent responsiveness, quality...

About TCSTCS operates on a global scale, with a diverse talent base of more than 600,000 associates representing 153 nationalities across 55 countries. TCS has been recognized as a Global Top Employer by the Top Employers Institute - one of only eight companies worldwide to have achieved this status. Our organizational structure is domain-led and designed to...

About TCS TCS operates on a global scale, with a diverse talent base of more than 600,000 associates representing 153 nationalities across 55 countries. TCS has been recognized as a Global Top Employer by the Top Employers Institute - one of only eight companies worldwide to have achieved this status. Our organizational structure is domain-led and designed...

About TCS TCS operates on a global scale, with a diverse talent base of more than 600,000 associates representing 153 nationalities across 55 countries. TCS has been recognized as a Global Top Employer by the Top Employers Institute - one of only eight companies worldwide to have achieved this status. Our organizational structure is domain-led and designed...

About TCS TCS operates on a global scale, with a diverse talent base of more than 600,000 associates representing 153 nationalities across 55 countries. TCS has been recognized as a Global Top Employer by the Top Employers Institute - one of only eight companies worldwide to have achieved this status. Our organizational structure is domain-led and...