Contact Center Specialist

2 weeks ago


Toronto, Canada OnX Canada Full time

OnX is looking for a Contact Center SME on contract for one our Insurance sector clients in TorontoClient: InsuranceLocation: RemoteDuration: 26 weeks Genesys Contact Center SME : someone who understand Genesys in and out and has lead multiple genesys implementation or migrations. Currently client is moving from Avaya to GenesysStrong experience with over all contact center optimization and process improvementExperience with Contract Center desight, Architecture and building future roadmapworks on contact centre optimization? Looking for someone who can look at how some of the queue and work is performing and by day 3 make changes and measure (extremely tactical and scrappy).


  • Contact Center QA

    3 days ago


    Toronto, Canada Quantum World Technologies Inc. Full time

    Contact Center applications, QA, AMLJob Description:Experience on testing Contact Center applicationsExperience as QA/ TestingKnowledge on QA and Defect ProcessKnowledge of ALM / JIRA Good Communication and Coordination abilityExperience Leading QA activities. Knowledge of Selenium / API testing good to have.

  • Contact Center QA

    2 days ago


    Toronto, Canada Quantum World Technologies Inc. Full time

    Contact Center applications, QA, AML Job Description: Experience on testing Contact Center applications Experience as QA/ Testing Knowledge on QA and Defect Process Knowledge of ALM / JIRA Good Communication and Coordination ability Experience Leading QA activities. Knowledge of Selenium / API te

  • Contact Center QA

    5 days ago


    Toronto, Canada Quantum World Technologies Inc. Full time

    Contact Center applications, QA, AML Job Description: Experience on testing Contact Center applications Experience as QA/ Testing Knowledge on QA and Defect Process Knowledge of ALM / JIRA Good Communication and Coordination ability Experience Leading QA activities. Knowledge of Selenium / API testing good to have.

  • Contact Center QA

    4 days ago


    Toronto, Canada Quantum World Technologies Inc. Full time

    Contact Center applications, QA, AML Job Description: Experience on testing Contact Center applications Experience as QA/ Testing Knowledge on QA and Defect Process Knowledge of ALM / JIRA Good Communication and Coordination ability Experience Leading QA activities. Knowledge of Selenium / API testing good to have.

  • Contact Center QA

    4 days ago


    Toronto, Canada Quantum World Technologies Inc. Full time

    Contact Center applications, QA, AMLJob Description: Experience on testing Contact Center applications Experience as QA/ Testing Knowledge on QA and Defect Process Knowledge of ALM / JIRA Good Communication and Coordination ability Experience Leading QA activities. Knowledge of Selenium / API testing good to have.

  • Contact Center QA

    5 days ago


    Toronto, Canada Quantum World Technologies Inc. Full time

    Contact Center applications, QA, AMLJob Description:Experience on testing Contact Center applicationsExperience as QA/ TestingKnowledge on QA and Defect ProcessKnowledge of ALM / JIRA Good Communication and Coordination abilityExperience Leading QA activities. Knowledge of Selenium / API testing good to have.

  • Contact Center QA

    5 days ago


    Toronto, Canada Quantum World Technologies Inc. Full time

    Contact Center applications, QA, AMLJob Description:Experience on testing Contact Center applicationsExperience as QA/ TestingKnowledge on QA and Defect ProcessKnowledge of ALM / JIRA Good Communication and Coordination abilityExperience Leading QA activities. Knowledge of Selenium / API testing good to have.

  • Contact Center QA

    3 days ago


    Toronto, Canada Quantum World Technologies Inc. Full time

    Contact Center applications, QA, AML Job Description: Experience on testing Contact Center applications Experience as QA/ Testing Knowledge on QA and Defect Process Knowledge of ALM / JIRA Good Communication and Coordination ability Experience Leading QA activities. Knowledge of Selenium / API testing good to have.

  • Contact Center QA

    5 days ago


    Toronto, ON, Canada Quantum World Technologies Inc. Full time

    Contact Center applications, QA, AML Job Description: Experience on testing Contact Center applications Experience as QA/ Testing Knowledge on QA and Defect Process Knowledge of ALM / JIRA Good Communication and Coordination ability Experience Leading QA activities. Knowledge of Selenium / API testing good to have.

  • Contact Center QA

    5 days ago


    Toronto, ON, Canada Quantum World Technologies Inc. Full time

    Contact Center applications, QA, AML Job Description: Experience on testing Contact Center applications Experience as QA/ Testing Knowledge on QA and Defect Process Knowledge of ALM / JIRA Good Communication and Coordination ability Experience Leading QA activities. Knowledge of Selenium / API testing good to have.

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    Experience in Quality Assurance testing - manual and automation testing.Domain experience in Contact Centre is preferred.Knowledge of testing Contact Centre applications such as Nuance, Verint, Aspect and Genesys application suites.Must have worked with HP-ALM and JIRA.Experience with Cyara or other IVR automation tools is preferred.Experience in working in...


  • Toronto, Canada Tata Consultancy Services Full time

    Experience in Quality Assurance testing - manual and automation testing.Domain experience in Contact Centre is preferred.Knowledge of testing Contact Centre applications such as Nuance, Verint, Aspect and Genesys application suites.Must have worked with HP-ALM and JIRA.Experience with Cyara or other IVR automation tools is preferred.Experience in working in...


  • Toronto, Canada Tata Consultancy Services Full time

    Experience in Quality Assurance testing - manual and automation testing.Domain experience in Contact Centre is preferred.Knowledge of testing Contact Centre applications such as Nuance, Verint, Aspect and Genesys application suites.Must have worked with HP-ALM and JIRA.Experience with Cyara or other IVR automation tools is preferred.Experience in working in...


  • Toronto, Canada Tata Consultancy Services Full time

    Experience in Quality Assurance testing - manual and automation testing. Domain experience in Contact Centre is preferred. Knowledge of testing Contact Centre applications such as Nuance, Verint, Aspect and Genesys application suites. Must have worked with HP-ALM and JIRA. Experience with Cyara or other IVR automation tools is preferred. Experience in...