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Ocean Import Shipment Coordinator

16 hours ago


Quebec, Canada Cgl Cohesion Global Logistics Llc Full time

Handling Ocean Import freight files and coordinating shipment delivery arrangements.Verifying OBL (Original Bill of Lading) and payment requirements prior to shipment release.Monitoring and responding to all incoming communications from clients and business partners (domestic and overseas) to manage daily operational issues.Verifying bookings and obtaining appropriate approvals before relaying information overseas.Coordinating cargo bookings with transport companies.Managing and billing storage/demurrage charges for approved accounts.Ensuring timely approval of supplier invoices and verifying overseas agent remittance.Resolving customer complaints efficiently and implementing measures to prevent recurrence.Addressing internal and operational problems promptly to prevent service deficiencies or customer dissatisfaction.Continuously improving internal systems and procedures to enhance customer service and departmental efficiency.Performing additional tasks and duties as assigned.QualificationsA minimum of two (2) years of experience in a similar role, preferably with an International Freight Forwarding organization.Strong interpersonal and communication skills, with a customer service focus.Excellent organizational skills, with the ability to set priorities and manage workloads efficiently.Ability to perform well under pressure in a fast-paced environment.Application ProcedureThis position offers a career path with many opportunities in an ever-growing company within a thriving global industry. Qualified candidates should forward their C.V. along with a cover letter to:Human Resources #J-18808-Ljbffr