Canada Operations and Intake Coordinator

4 days ago

Quebec City, Canada Novocure Full time

**JOB SUMMARY**:
The **Operations & Intake Coordinator** plays a critical dual role in supporting the efficient functioning of Novocure Canada’s operations while also serving as a key liaison in the patient intake process. This individual will coordinate and oversee operational strategies across internal teams to ensure cost-effective, compliant, and streamlined execution of day-to-day activities. Key responsibilities include event management (internal and external), business operations (budgets, POs), revenue operations, and office management.

This is a non-exempt, part-time, temporary position reporting to the Country Manager, Canada and working out of our Monreal office.

**ESSENTIAL DUTIES AND RESPONSIBILITIES**:
**Rev Ops**
- Receipt and processing of prescriptions, with associated documentation
- Maintain accurate and up-to-date documentation for prescriptions and patient records for efficient retrieval and compliance
- Coordinate with treatment sites to ensure timely and accurate prescription submissions
- Ensure proper documentation is submitted to appropriate departments
- Serve as the primary point of contact between Revenue Operations and treatment sites
- MRI receipt and processing
- Support with patient and prescription data input into the system of record (CRM)
- HCP follow-up on outstanding documents
- Support other Revenue Operations colleagues in the submission of approval requests to hospitals
- Support with follow-up with hospitals on prescription renewals, outstanding approvals, and aged invoices

**Business Operations**
- Procurement Management
- Veeva Submissions - SOW, LOA
- Support cross-functional team with Vendor management, Pos
- Event Management
- Congress management, team meetings, contracting and compliance support
- Liaison with organisers and exhibition companies.
- HCP/HCO/PAG contract & compliance paperwork
- Budget management
- Business Administration
- PA to Country Manager (expenses, bookings, diary)
- Supporting Country team admin (orders, shipments, bookings, fleet)
- Manage ongoing contracts (Bell, Rogers)
- Managing shipments to the office
- Managing office supplies

**QUALIFICATIONS/KNOWLEDGE**:
**Qualifications**:

- Business qualification preferred and a minimum of five years’ experience in similar role

**Knowledge**:

- Extensive knowledge of all Microsoft Office systems
- Experience with budgeting, forecasting, maintaining balance sheets, monitoring of profit and loss statements
- Experience with business and financial principles
- Experience with statistical analysis and data processing
- Excellent critical thinking and problem-solving skills
- Good data analysis, planning and organisational skills including event management
- Excellent written and verbal communication skills
- Excellent organisational skills including event management experience
- Ability to perform a variety of tasks for managing multiple departments to ensure higher productivity and efficiency.

**ABOUT NOVOCURE**:
Our vision

Patient-forward: aspiring to make a difference in cancer.

Our patient-forward mission

Together with our patients, we strive to extend survival in some of the most aggressive forms of cancer by developing and commercializing our innovative therapy.

Our patient-forward values

- innovation

- focus

- drive

- courage

- trust
- empathy

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