Employment Resource Advisor

2 weeks ago

West Kelowna, Canada WCG International Consultants Ltd. Full time

Job DescriptionCompany DescriptionWe believe in the power of work. Since 1994, we’ve been partnering with governments and local agencies across Canada to create sustainable employment opportunities for people, businesses, and communities. We understand that work gives hope, strengthens relationships, and drives economic growth.Location: 111- 3011 Louie Drive, West KelownaThe Employment Resource Advisor / Junior Employment Consultant provides all clients with a consistent, professional, and welcoming environment to support them in achieving sustainable employment. This role provides clients with the information, tools, and resources to enable them to undertake job search, career planning, self-assessment, labour market research, or other employability-related activities as independently as possible. It also provides basic job search instruction and technical support, as appropriate. The role liaises with all staff to ensure that services offered are current and appropriate to the community and client needs.What you'll doAssist with initial eligibility determination, identity verification, and client sign-inPhone clients to remind them of appointmentsConduct a Client Needs Assessment with eligible clients as the first step in their individualized action planCollaborate with clients to develop, update, and revise action plans in line with policyManage assigned client case files in the primary information system (ICM), including documentation of eligibility and recording progressSupport and monitor client progress, verify engagement, ensure documentation, and oversee activitiesCoordinate with other organizations to align services and financial supportsRefer clients to community resources and follow up on referralsProvide individualized job search support, including interviews, employer contacts, job matching, and negotiationsMaintain a welcoming, safe, and professional environment, ensuring client privacyStay updated on employment programs and funding sourcesParticipate in community and employer events as appropriateResearch and identify employment opportunities on behalf of clientsQualificationsExperience in customer service and coaching clients, especially with individuals facing complex barriers and inclusion groupsProven success in helping clients overcome barriers to meet goalsKnowledge of local labour market, community resources, government programs, and job search techniquesUnderstanding of confidentiality and professional conduct; must submit to a criminal record checkDegree or diploma in a relevant field (e.g., career development, social work, psychology) or equivalent experienceProficiency in Microsoft Office SuiteAbility to work Monday to Friday at the Centre and in different locations within the catchment areaFor complete job requirements, see the full Job Description here.Additional InformationSalary: $52,333 per yearHealth and dental benefitsOngoing learning and developmentWork/life balance policiesDiverse and inclusive workplaceDiversity, Equity, Inclusion, and Belonging MatterWe are committed to an equitable and representative workplace that values diversity. We support individual needs and promote inclusivity and respect.WCG offers accessible recruitment and selection processes. Please inform us if you require accommodations during the process.Passion and Lived Experience MatterIf you are passionate about this role and believe you can succeed, APPLY ANYWAY Share why you’re a great fit. We develop talent and support team members’ growth towards employment goals. #J-18808-Ljbffr

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