Spa Sales Associate

2 weeks ago


Halifax, Canada Hand & Stone Massage and Facial Spa Canada Full time
BE THE DIFFERENCE and enjoy a successful career in Customer Sales and Service at Hand & Stone - Washmill Lake located at 325 Washmill Lake Drive Halifax, NS B3S 0C4.The Spa Sales Associate is the first face and voice of Hand & Stone Massage and Facial Spa for our clients. Spa Associates are responsible for warmly greeting clients in person and via telephone, booking appointments, file maintenance and selling memberships, service upgrades and products. We are looking for a reliable, mature sales and customer service professional Must be willing to work a weekend day, as well as evenings. RESPONSIBILITIES
  • Warmly welcome clients upon arrival and on the telephone
  • Check in clients through booking system
  • Multi-task between answering phones, booking appointments and selling memberships, gift cards and upgrades
  • Promote health / wellness benefits of massage and skin care
  • Follow proper filing procedures / file maintenance
  • Maintain a professional and clean work environment and appearance
  • Various other duties

QUALIFICATIONS
  • Relevant skills in the spa and customer service industry
  • Knowledge of or willingness to learn Microsoft Office applications, Spa Soft and basic cash / credit card transaction requirements
  • Outstanding customer service skills
  • Excellent personal appearance
  • Clear and concise verbal and written communication skills
  • Punctual and reliable
BENEFITS & PERKS
  • Competitive pay structure inclusive of commissions & bonuses
  • Hours/schedules to fit your life
  • In-depth orientation and follow-up in-house training
  • Uniform shirt provided
  • Uplifting team atmosphere
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