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Sap Customer Relationship Management Consultant

4 months ago

Calgary AB, Canada Infosys Full time

Preferred Qualifications:6+ years of experience in SAP CR&B implementation programs with experience of CRM / Customer Service Management modulesExperience across Electricity (preferred), or Gas or Water Utilities industries North America Key process and architectural knowledge in Move in Move out areas, fundamental knowledge of other key ISU processesExperience in BRF+Experience in SAP C4CExperience of at least 1 end to end lifecycle implementation activities including:Requirement gatheringBusiness process design SAP configurationRICEFW Functional designSystems and Integration TestingResolving production issuesStrong Client Facing experience, great communication and presentations skillsStrong analytical skills with ability to work in advanced excel based data analysis of SAP ISU dataAbility to work with offshore teams and coordinating work delivery between onsite and offshoreFlexible work timings required due to remote working environment including offshore overlaps twice a day