Remote Customer Support Specialist
2 weeks ago
Position Summary: As a Remote Customer Support Specialist, you will be the frontline of our customer service operations, providing timely and professional assistance to our valued customers. You will address inquiries, troubleshoot issues, and ensure a positive experience for every customer interaction.
Key Responsibilities:
- Respond promptly to customer inquiries via email, phone, or chat in a courteous and professional manner.
- Identify customer needs, troubleshoot problems, and provide appropriate solutions or escalation as needed.
- Educate customers on product features, usage, and best practices.
- Collaborate with internal teams to resolve complex issues and improve customer satisfaction.
- Stay updated on product knowledge and industry trends to better assist customers.
- Previous experience in customer support or a related role.
- Excellent communication skills, both written and verbal.
- Empathy and patience in handling customer inquiries and resolving issues.
- Strong problem-solving skills and ability to think critically under pressure.
- Proficiency with computer systems and software applications.
- Ability to work independently in a remote setting while contributing to a team environment.
- Competitive compensation package with opportunities for performance-based incentives.
- Comprehensive training and ongoing professional development.
- Flexible work schedule with remote work options.
- Collaborative and inclusive company culture that values teamwork and innovation.
Powered by JazzHR #J-18808-Ljbffr
-
IT Support Specialist
1 month ago
Saskatoon, Canada Today's Technology Management Group Full timeCompany Description Today's Technology is a technology provider located in Saskatoon, SK for the past 35+ years. Our highly skilled and diverse team provides technology solutions for companies of all sizes. Our services range from desktop support to consultation, design, and project implementation. Role Description Today's Technology is looking for a...
-
IT Support Specialist
1 month ago
Saskatoon, Canada Today's Technology Management Group Full timeCompany Description Today's Technology is a technology provider located in Saskatoon, SK for the past 35+ years. Our highly skilled and diverse team provides technology solutions for companies of all sizes. Our services range from desktop support to consultation, design, and project implementation. Role Description Today's Technology is looking for a...
-
Technology Support Specialist
2 weeks ago
Saskatoon, Canada University of Saskatchewan Full timeTechnology Support Specialist Primary Purpose: To provide campus wide technology and audio-visual (AV) support to faculty, staff and students. The successful candidate will guide and support clients in the effective use of technology encompassing audio-visual, multimedia equipment, endpoints and services. This requires proactive service as well as...
-
Technology Support Specialist
4 weeks ago
Saskatoon, Canada University of Saskatchewan Full time**Technology Support Specialist**: - networked environment. This position will be assigned to support various campus locations including remote locations within Saskatchewan. Periodic travel is required within the province of Saskatchewan including overnight stay. Evening or weekend work may be required. **Accountabilities** - Delivery, on-site setup, and...
-
Technology Support Specialist
1 month ago
Saskatoon, Canada University of Saskatchewan Full time**Technology Support Specialist**: - networked environment. This position will be assigned to support various campus locations including remote locations within Saskatchewan. Periodic travel is required within the province of Saskatchewan including overnight stay. Evening or weekend work may be required. **Accountabilities** - Delivery, on-site setup, and...
-
HR Systems Support Specialist
4 days ago
Saskatoon, Canada Federated Co-operatives Limited Full timeFederated Co-operatives Limited (FCL) is hiring a System Support Specialist, HR Systems on a permanent basis within our People and Culture team. This position is a remote opportunity and can be based across Western Canada. If you are looking to join a small but mighty team, are innovative, solutions oriented, and up for taking on new challenges then we have...
-
Field Support Specialist
4 days ago
Saskatoon, Canada Solinftec Canada Inc. Full time: The position requires technical and operational knowledge surrounding the digital agriculture solutions commercialized by Solinftec. It requires background knowledge of the agricultural processes of customers where these solutions will be implemented (farms) This knowledge will be used to improve the customer's learning process with new technologies, with...
-
Customer Service Specialist
4 days ago
Saskatoon, Canada Al Anderson's Source for Sports Full time**Join Our Team at Al Anderson's Source for Sports!** Are you an individual brimming with energy, drive, and a passion for serving others? Look no further! We're on the hunt for a vibrant individual to fill the part-time role of Team Sales Customer Service Specialist in our dynamic Team Sales Department. **About Us**: At Al Anderson's Source for Sports,...
-
Client Support Specialist
1 month ago
Saskatoon, Canada Autobox Garage Interiors Ltd. Full time_**Client Support Specialist**_ Autobox Garage Interiors in Saskatoon is looking for a competent, dedicated team player who will help fulfill our mission of transforming garages and commercial areas into attractive and functional spaces that consistently meet or exceed our clients’ expectations. **Core Results expected from this position** - Clients who...
-
IT Technical Support
4 weeks ago
Saskatoon, Canada Procon Group of Companies Full time**Procon Mining and Tunnelling (Procon)** is one of the leading mine development contractors in North America. We are specialized in underground mine development, contract mining, underground excavations, civil tunneling and mining related construction projects. Centered by our people, our company culture is driven on the tenets of integrity, innovation,...
-
Technology Support Specialist
2 weeks ago
Saskatoon, Canada University of Saskatchewan Full time**Technology Support Specialist**: - networked environment. This position will be assigned to support various campus locations as required. Periodic evening or weekend work may be required. **Accountabilities** - Delivery, on-site setup, and support of all multimedia equipment including multimedia carts, data projectors, wireless audio systems, monitors...
-
Customer Support Representative
6 days ago
Saskatoon, Canada 7shifts Full time7shifts is an all-in-one team management software platform designed for the restaurant industry. We’re used by 1 in 10 restaurant workers and over 50,000 restaurants across North America. Our mission is to simplify Team Management and improve performance for restaurants, with a long-term vision of elevating what restaurant teams can achieve together. ...
-
Operations Specialist
1 month ago
Saskatoon, Canada Pivot Furniture Full timeJoin us in our mission of empowering people to live a better life through the advancement of sustainable consumption using furniture subscriptions. * **The Operations Specialist Role** In this role, you will look after and ensure the successful deliveries of furniture across Canada including scheduling, live support, assigning and managing tasks,...
-
Contractor Support Specialist
3 days ago
Saskatoon, Canada Tremco Incorporated Full time**BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD!** As North America’s largest roofing maintenance service provider, we’re obsessed with making good roofs, and good buildings, better. Restoring instead of replacing wherever we can is the right thing for our customers _and _our planet, and it’s a big part of what makes Tremco Roofing and WTI so...
-
Operations Specialist
1 month ago
Saskatoon, Canada Pivot Furniture Full timeJoin us in our mission of empowering people to live a better life through the advancement of sustainable consumption using furniture subscriptions. * **The Operations Specialist Role** In this role, you will look after and ensure the successful deliveries of furniture across Canada including scheduling, live support, assigning and managing tasks,...
-
SUPPORT SPECIALIST
2 weeks ago
Saskatoon, SK, Canada Innovationsask Full timeInnovation Saskatchewan supports Saskatchewan’s research community and technology sector to create economic growth and diversity. As the central innovation agency for the Government of Saskatchewan, Innovation Saskatchewan is responsible for implementing the province's innovation priorities and growing the technology sector. Innovation Saskatchewan...
-
Technology Support Specialist
4 weeks ago
Saskatoon, Canada University of Saskatchewan Full time**Technology Support Specialist**: The University of Saskatchewan (USask) proudly supports world-renowned innovators and groundbreaking researchers. Information and Communications Technology (ICT), as a strategic partner, enables courageous curiosity by empowering students, staff, and faculty to do more than thought possible with technology - boosting...
-
Agriculture Equipment Sales Support Specialist
1 month ago
Saskatoon, Canada Redhead Equipment Full timeRedhead Equipment has an exciting career opportunity for an Agricultural Equipment Sales Support Specialist , based out of our Saskatoon branch. This position will be responsible for the technical support of whole goods and GPS products to customers, the operations and application of new equipment and orientation of customers upon delivery of products in...
-
IT Systems Specialist
2 days ago
Saskatoon, Canada Q-Line Trucking Full time**The IT System Specialist is responsible for maintaining and upgrading all IT related items. This position requires high attention to detail and confidentiality as well as a proactive mindset. **CORE COMPETENCIES** - Attention to Detail - Exceptional Problem Solving - Initiative - Confidentiality - Integrity - Excellent Communication - Concern for...
-
Customer Service Support Clerk
1 month ago
Saskatoon, Canada Calian Full time**About the role**: As a _Customer Service Support Clerk_, you will support the Manufacturing department in customer-related inquiries including warranties and repairs. You will use your manufacturing knowledge to process units in SAP when received and throughout the repair life cycle. Your superior customer service experience will be exercised in creating...