Branch and Regional Operations Admin

4 weeks ago


Ottawa, Canada Bank of Montreal Full time

Responsibilities Supports the branch and/or region in achieving business objectives by providing effective operational support and management of sales compliance and regulatory requirements. Manages client documentation for correspondence and set-up. Collaborates with internal and external stakeholders in order to deliver on business objectives. Supervises the day‑to‑day operational activities by coordinating the workflow of less‑experienced staff. Organizes and files records of office activities and business transactions. Administers a filing system to ensure the availability of reports, forms and other documentation. Creates, maintains and enters information into databases. Assists with the coordination and processing of work orders for equipment warranties, maintenance and repairs (e.g., documents tracks and communicates maintenance requests to appropriate areas for execution). Maintains office supplies inventory and orders. Schedules meetings and coordinates meeting facilities and set‑up. Liaises with internal and external partners to coordinate changes to premises (e.g., relocations, office planning) with minimal interruptions to business operations. Identifies and escalates all irregularities and discrepancies to management. Performs various operational activities to meet business objectives, client needs and maintain overall service levels. Provides administrative/operational support including financial and transactional processing and reporting, account processing and documentation compliance processing and other related activities; ensures proper documentation and administration of decisions. Meets high quality service standards to maximize relationship retention and growth. Identifies and escalates all irregularities and discrepancies to management and compliance as per guidelines. Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy act in their best interests and ensure an effectively run function. Protects the bank’s assets and complies with all regulatory, legal and ethical requirements. Completes complex & diverse tasks within given rules/limits. Analyzes issues and determines next steps; escalates as required. Broader work or accountabilities may be assigned as needed. Qualifications Typically 2–3 years of relevant experience; postsecondary degree in related field desirable or an equivalent combination of education and experience. Basic specialized knowledge. Verbal & written communication skills – Good. Organization skills – Good. Collaboration & team skills – Good. Analytical and problem solving skills – Good. Salary $36,000.00 – $54,500.00 (Salaried) Employment Type Full‑Time Key Skills Corrosion Inspection Evaluation Drafting Activex, HR Operations Additional Information Application Deadline: 11/09/2025 Address: 1600 Carling Avenue Job Family Group: Wealth Sales & Service EEO Statement Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation please contact your recruiter. BMO is committed to an inclusive, equitable, and accessible workplace. #J-18808-Ljbffr



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