Branch Manager

We are looking for an experienced **Branch Manager** to oversee our business operations in the National Capital Region (NCR). The Branch Manager will be responsible for leading and managing daily operations to achieve business goals and maximize profitability.

The Branch Manager is responsible to the President for the management of regional contracts for services and the leadership and management of employees. They direct and supervise the staff and day-to-day operations in the assigned branch location, ensuring delivery of quality customer service and achievement of sales and productivity goals.

The Branch Manager contributes to organisational planning, reporting, business development, and policy and procedure implementation, provides effective, efficient and coordinated operational management of all services in delivering high quality client services, achieves all operational key performance indicators (KPI’s) to deliver high quality client services in line with ComNet’s strategic direction, and complies with relevant contractual and reporting obligations as required.

The position will also play a key role in collaborating with all levels of management in implementing, monitoring, and reviewing organisational strategy. This includes ensuring inter-departmental collaboration beyond individual portfolios, particularly in policy production, carrying out organisational improvement initiatives and risk management processes.

To be successful as a Branch Manager, you should be able to lead and manage people, ensure operations run smoothly, and achieve revenue targets. Ultimately, the successful incumbent should be able to perform efficiently in a high-pressure environment and demonstrate excellent problem-solving and decision-making skills.

**Key Areas of Responsibility**
- **Operational Performance**: Under the direction of the President, develop and implement region specific Operational Plans, ensuring ComNet’s strategic objectives are well understood and executed by regional employees and monitor and review operational KPIs to ensure ComNet strategic objectives are met within the region
- **Leadership and Management**: As a member of the Operations Management Team, share collective responsibility for delivering organisational objectives, through active engagement and collaboration with employees at all levels in the organisation
- **Compliance, Quality Management and Health & Safety**: In collaboration with the President and the Quality Management Team, facilitate and operationalise the agreed processes required for ISO Quality Management accreditation, including risk identification and management and ensure adherence to organisational policies and procedures to deliver consistent high-quality services
- **Stakeholder Engagement**: Lead the delivery of services that are responsive to contractual requirements, assess local market conditions and identify current and prospective sales opportunities and develop and implement a responsive stakeholder engagement strategy at a regional level
- **Operational Resource Planning, Monitoring and Implementation**: Implement, monitor and review annual regional/portfolio budgets and regional staffing requirements, maintain regional assets, and ensure financial accountability to the operations of the branch including monthly sales, project costing reviews and reporting

Why ComNet?
- Ability to make a substantial impact at ComNet with the goal to drive revenue
- We have great people, technology, and have clear focus and commitment to IoT as a long term growth market. We need the right leadership to connect these together and maximize the opportunity.
- Work in an exciting environment and be part of future high-tech innovations and cutting-edge technologies
- Turn your ideas into reality from day one and have a real impact on trends shaping the future
- Work among fellow technical experts and minds that will inspire you
- ComNet offers a comprehensive benefits package, generous paid time off, holidays and sick days
- Retirement plans with company matching of employee contributions

**Qualifications**

We ask all applicants to clearly identify related / relevant experience pertaining to the qualifications listed below.
- Post-secondary degree or certificate in project management, business admin or relevant discipline (equivalent experience and education will be considered)

**Significant experience**:

- at a leadership level managing multi-disciplinary services across geographically diverse locations
- in stakeholder management, engagement and strategy development
- in implementing, managing and reporting on budgets successfully
- in contributing to business development initiatives, and balancing organisational planning strategies with current operational requirements
- spanning the range of employee relations issues within a complex organisation/industry preferred
- A strong working knowledge of employee and industrial relations frameworks and excellent skills in