Remote Contact Center Specialist

3 weeks ago

Old Toronto, Canada Baxter International Full time

Job Description:


Baxter International is seeking a Remote Contact Center Specialist to join our team in Toronto, Ontario, Canada. This is a part-time, entry-level position that requires at least 1 year of experience in a similar role. As a Remote Contact Center Specialist, you will be responsible for providing exceptional customer service and support to our clients through various communication channels such as phone, email, and chat.


Responsibilities: - Answering incoming calls, emails, and chats from customers in a timely and professional manner - Troubleshooting and resolving customer issues and complaints - Providing product information and assistance to customers - Managing and updating customer information in the database - Collaborating with other team members to ensure customer satisfaction - Following company policies and procedures to maintain a high level of service - Keeping abreast of product updates and changes to effectively assist customers


Requirements: - Adaptable and dedicated personality traits - Excellent communication and interpersonal skills - Strong project management and strategic planning skills - Ability to work independently and as part of a team - Proficiency in Microsoft Office and customer service software - High school diploma or equivalent - Previous experience in a customer service or call center role is preferred


Benefits: - Gym membership - Remote work flexibility - Company-provided equipment


Working Environment: At Baxter International, we provide opportunities for unlimited personal and professional growth. Our team members are encouraged to take on new challenges and develop their skills to excel in their roles.


Deadline to apply: 2024-06-12


Equal Opportunity Statement: Baxter International is an equal opportunity employer and is committed to creating a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.

Original job Remote Contact Center Specialist posted on GrabJobs . To flag any issues with this job please use the Report Job button on GrabJobs. #J-18808-Ljbffr

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