Remote Contact Center Specialist

2 weeks ago

Old Toronto, Canada Cincinnati Financial Full time

Job Description:


We are seeking a part-time Remote Contact Center Specialist to join our team at Cincinnati Financial in Toronto, Ontario. As an Entry Level position, no prior experience is required, but we are looking for motivated and confident individuals who possess excellent communication skills and attention to detail.


Responsibilities: 1. Answering inbound calls and emails from clients and providing exceptional customer service. 2. Assisting clients with inquiries, policy changes, and claim information. 3. Processing policy changes and updating client information in our database. 4. Following up with clients to ensure satisfaction and resolution of any issues. 5. Collaborating with team members to meet department goals and objectives.


Requirements: 1. 1 year of experience in a customer service or call center role is preferred. 2. Strong communication skills, both written and verbal. 3. Attention to detail and ability to multitask in a fast-paced environment. 4. Proficiency in Microsoft Office and CRM software. 5. Ability to work independently and as part of a team. 6. Availability to work evenings and weekends as needed.


Benefits: 1. Travel opportunities for training and meetings. 2. Paid overtime for any extra hours worked. 3. Paid Time Off (PTO) for vacation and personal days. 4. Opportunity to build strong relationships with colleagues, clients, and partners.


Equal Opportunity Statement: Cincinnati Financial is an equal opportunity employer and is committed to providing equal employment opportunities to all qualified individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other characteristic protected by law.


Deadline to apply: June 26, 2024


If you meet the requirements and are excited about the opportunity to join our team as a Remote Contact Center Specialist, we encourage you to apply today

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.

Original job Remote Contact Center Specialist posted on GrabJobs . To flag any issues with this job please use the Report Job button on GrabJobs. #J-18808-Ljbffr

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