Social Media Manager

Workplace: Gatineau-Ottawa Executive Airport – Select Aviation College (Gatineau, QC)Salary: To be discussedSchedule: Full-time, weekdaysFormat: In-personType of position: PermanentDo you see social media as a strategic playground?Select Aviation College is looking for a creative, self-driven, digitally savvy team player to handle our social media with strategy, style and accuracy. Your role: to develop, plan and execute high-impact communications initiatives that will cast a spotlight on the College, its student life and its mission of providing world-class flight training.You’ll be at the heart of our content strategy, working with marketing, sales, the student community, instructors and everyone else who makes the Select adventure happen.Key ResponsibilitiesContent CreationCreate and publish engaging content: copy, photos, videos, vox pops, infographics, etc.Keep up with relevant digital and viral trends and propose original content ideasCover major College and student life events (back-to-school, conferences, first solo flights, graduations, field trips, etc.)Use visual creation tools (Canva, CapCut, Adobe, etc.) to ensure consistent graphic qualityMonitor performance statistics (insights) and adjust content strategies accordinglyOnline Community ManagementEnsure active monitoring for community management (comments, private messages, moderation)Reply tactfully and quickly to frequent questions and/or redirect to the right internal resources, by complementing AI-assisted automated interactions (Manychat)Carry out regular screening of our strategic partners' social media to identify opportunities for collaboration, co-creation or re-sharingAttend weekly strategic content meetings (copy deck, monthly planning, content calendars, etc.)Build strong relationships with student pilots, flight instructors, and staff to access authentic contentHelp in occasional updates to Zoho, our internal customer management system (CRM), as neededAssist with the design and launch of ad campaigns (Meta Ads, YouTube Ads), as neededProfile WantedEducation & ExperienceAbove all, we’re looking for someone skilled, motivated, and passionate. Examples of relevant backgrounds include:DVS or post-secondary degree in communications, marketing, journalism, graphic design, social media strategy and animation, or any other related fieldOne to two years' experience (or provable equivalent) in social media management, community animation, content creation or digital communications coordinationA portfolio or examples of past work (accounts managed, campaigns, etc.) is welcomeConcrete experience (1 year or more) in photography and video (shooting, editing, basic subtitling), whether for school, professional or personal projects6 months to 1 year experience in functions related to moderating online communities, customer service or handling personal informationExperience in a school, college, university, cultural, event or youth environment, an assetDon’t have a traditional academic background, but you’ve got initiative, creativity and hands-on experience? Let us know in your applicationTechnical Skills & KnowledgeMastery of the main digital platforms and social media: Instagram, Facebook, LinkedIn, YouTube, Messenger, etc;Ability to tailor content and strategies according to audience, format (reels, carousels, stories, polls, etc.), tone, performance statistics and objectives specific to each channelAbility to meet internal policies for managing confidential personal information in compliance with applicable laws and standardsFamiliarity with Google Suite, Microsoft 365, Meta Business Suite, Creator Studio, etc.Strong level of French (written and spoken)Strong level of English (written and spoken)General IT skills, an assetBasic knowledge of search engine optimization (SEO), digital advertising (Meta Ads) and interpretation of analytical data (Google Analytics, performance statistics), an assetPersonal QualitiesAutonomy, initiative, and an eye for detailDigital curiosity, a sense of aesthetics, and creativityProfessionalism, discretion, and a critical approach to problem-solvingEase, tact and diplomacy in human relationsSharp sense of ethics, organizational skills, and sound judgmentAbility to navigate in a constantly evolving environment, where ideas flow and priorities can change fastPassion for communications... and for aviationWorking at Select Aviation College means...Being part of Canada's leading flight training centersLiving your passion for aviation on a daily basis, even if you're not a pilot;Expanding your aviation knowledge in an inspiring environment, working alongside professionals and key industry partners, including airlines;Joining a dynamic, passionate and driven team;Enjoying a well-structured and welcoming work environment, already to help you grow.Dental careHealth and vision care plan, including paramedical services coverageLong-term care plan and disability benefitsFinancial and long-term benefitsRRSP - Registered Retirement Savings PlanYou want to join our dynamic team?Please fill out the form on this page and submit your résumé, motivation letter, references, and your porfolio. We’re looking forward to meeting youDoes this post interest you?fill out the form belowFirst NameLast NamePhone number or WhatsAppEmailCVReferenceCommentI have attached 3 documents* I have attached 4 documents*(CV / Letter of Motivation / References / Porfolio)Only successful applicants will be contacted* Only successful applicants will be contacted* #J-18808-Ljbffr