Lead QA Engineer

Join to apply for the Lead QA Engineer - Mobile role at Ticketmaster Join to apply for the Lead QA Engineer - Mobile role at Ticketmaster Get AI-powered advice on this job and more exclusive features. THE TEAM A career at Ticketmaster will challenge and engage you. We support the creators and producers of shows and live performances, while connecting more passionate fans to these events. The pace here is fast, the atmosphere is fun and a passion for live events is a common thread that ties us together. As a global and growing business, we can truly offer a world of opportunities to expand your skills and develop your career. Our Teams are a diverse mix of passionate employees, helping fans around the globe connect with the artists, teams and events they love. It truly is a unique and rewarding environment. Imagine millions of fans discovering events and selecting the best ticket options from an interactive seat map. Job Summary Location: Canada, Remote Division: Marketplace engineering Team – Mobile SDKs Contract Terms: Permanent BE A PART OF SOMETHING SPECIAL This role of Lead Engineer (QA) will have a mix of coding and collaboration responsibilities to help sustain and grow our SDKs which are embedded in over 500 client apps globally some of which are among the topmost used app on the app store. Getting. You’ll be challenged to envision the technical aspects and solutions for the future landscape of globalizing /growing our SDK further. The role is a great opportunity to furth grow your technical skills and deliver highly impactful products that help millions of fans to experience believe events. What You Will Be Doing Collaborate with developers and peers to own the quality and rollout of features, leading test efforts across multiple product areas. Demonstrate skill in debugging, troubleshooting logs, and applying analytical thinking to systematically assess project quality and automation failures. Work with QA & Release Managers to certify a release and investigate issues from the Early Access Program. Drive QA Strategy and Test Planning for exhaustive testing of new features with cross-functional teams, ensuring no slippage of product requirements. Define and track important quality metrics to guide quality improvements organization wide. Escalate critical bugs and work with developers to prioritize fixes. Work across multiple development teams and organizations to influence software architecture and design, with an emphasis on ensuring the validation of all features and functions necessary for user success. Balance multiple efforts simultaneously and meet strict deadlines. Champion a remarkable customer experience within product engineering through product and process improvements. WHAT YOU NEED TO KNOW (or TECHNICAL SKILLS) 4-6+ years of software test and quality engineering experience with at least 2+ years in mobile. 2-3+ Years of software development experiences with at least 1+ years in constructing automation tests Previous experience in leading QA teams and defining QA strategy Ability to identify, classify, prioritize and drive closure of issues in multiple products and software releases. Experience working as a strong partner on a cross-functional team. Passionate about Quality and breaking the app to catch all issues during internal testing. Experience working in an Agile / Scrum development environment. Knowledge of Client/Server Architecture and mobile domain. A high degree of intellectual curiosity, with a knack for devising innovative techniques to discover software issues. Experience working through technical issues to both engineers and product managers Setting up mobile automation test frameworks for iOS and Android Experience and interest in developing a team, strategy and set of practices in the early phase of an organization's growth Managed or partnered with contractors and/or test vendors. You (behavioral Skills) Ability to meet commitments and multitask in a fast-paced work environment Must be a great Team Player and exhibiting a positive attitude Ability to own and manage multiple concurrent projects, including presenting and negotiating with stakeholders on the interdependencies and possibilities of what can be realistically delivered LIFE AT TICKETMASTER We are proud to be a part of Live Nation Entertainment, the world’s largest live entertainment company. Our vision at Ticketmaster is to connect people around the world to the live events they love. As the world’s largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to successfully deliver on that vision. We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you’re passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you. Our Work Is Guided By Our Values Reliability - We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen. Teamwork - We believe individual achievement pales in comparison to the level of success that can be achieved by a team. Integrity - We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we represent. Belonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive. EQUAL OPPORTUNITIES We are passionate and committed to our people ... (continued legal EEO language goes here) Ticketmaster Canada will provide reasonable accommodations for qualified individuals with disabilities in the job application process. If you have difficulty using our online application system and need an accommodation due to a disability, please email accessibilitycanada@ticketmaster.ca. Please note this inbox is limited to accommodation requests. Resumes submitted to this inbox will not be considered. LANGUAGE REQUIREMENT Due to the nature of the role, this position involves interacting with English-speaking clients, colleagues, stakeholders, suppliers, and so forth. Therefore, a high level of proficiency in English, both verbal and written, is required. While a strong command of English is essential for this role, candidates with a working knowledge of French are also encouraged to apply. The expected compensation for this position in British Columbia is:$ 113K - $145K CAD Please note that the compensation information provided is a good faith estimate for this position only ... (continued) Emplacement : À distance, Canada Division : Ticketmaster Amérique du Nord Cadre Hiérarchique Modalités du contrat : Permanent, 37,5 heures par semaine L’ÉQUIPE Une carrière chez Ticketmaster vous mettra au défi ... (continued French content) L’EMPLOI Faites partie de quelque chose de spécial ... (continued French content) VOS TÂCHES Collaborer avec les développeurs et les pairs ... (continued French list) CONNAISSANCES (ou COMPÉTENCES TECHNIQUES/APTITUDES) Au moins 4 à 6 ans d’expérience ... (continued French list) VOUS (COMPÉTENCES COMPORTEMENTALES) Capacité à respecter ses engagements et de mener de front plusieurs tâches ... CULTURE TICKETMASTER Nous sommes fiers de faire partie de Live Nation Entertainment ... (continued French content) ÉGALITÉS DES CHANCES POUR L’EMPLOI Nous sommes des gens passionnés ... (continued EEO French content) Ticketmaster Canada offre des mesures adaptées pour les personnes handicapées ... (continued) EXIGENCES LINGUISTIQUES En raison de la nature de ce poste, le/la candidat.e sera appelé à interagir ... (continued French language requirement) Seniority level Mid-Senior level Employment type Full-time Job function Engineering and Information Technology Entertainment Providers Referrals increase your chances of interviewing at Ticketmaster by 2x Burnaby, British Columbia, Canada CA$90,000.00-CA$145,000.00 8 hours ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr