Experienced Service Appointment Coordinator Audi Uptown Markham, ON 9 hours ago
7 days ago
Audi Uptown, Ontario's number one Audi Dealer, has an immediate opening for a full time service appointment coordinator.
POSITION OVERVIEWThe service appointment coordinator receives all incoming service calls, establishes relationships with the customers and schedules appointments for the Service Department.
RESPONSIBILITIES- Ask the customer qualifying questions to uncover needs and directs calls appropriately
- Ensures that service consultants receive messages promptly
- Make service appointments if service consultants are unavailable, route appointment information to the appropriate service consultant
- Provide reporting to dealership management
- Collect retail charges from the customer in cash, check or authorized charge account
- Provide customers with the proper change and/or receipt
- Properly process and document charge purchases according to the policies established by the Controller
- Close all internal repair orders promptly and route to Billing Clerk for processing
- File accounting copies of repair orders and parts tickets, file hard copies of repair orders in customer service files
- High School Diploma or Equivalent
- Ability to read, write, add, subtract, divide and comprehend written instructions and information
- 12 months or more previous work experience (preferred)
- Demonstrated customer service skills
- Demonstrated communication and interpersonal skills
- Previous industry experience (preferred)
- CDK experience (preferred)
- Mandarin and Cantonese fluency is an asset
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Experienced Service Appointment Coordinator Audi Uptown Markham, ON 9 hours ago
Found in: Jooble CA O C2 - 1 week ago
Markham, ON, Canada AutoLife 2022 Full timeSUMMARY Audi Uptown, Ontario's number one Audi Dealer, has an immediate opening for a full time service appointment coordinator. POSITION OVERVIEW The service appointment coordinator receives all incoming service calls, establishes relationships with the customers and schedules appointments for the Service Department. RESPONSIBILITIES Ask the...
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Found in: Jooble CA O C2 - 1 week ago
Markham, ON, Canada AutoLife 2022 Full timeSUMMARY Audi Uptown, Ontario's number one Audi Dealer, has an immediate opening for a full time service appointment coordinator. POSITION OVERVIEW The service appointment coordinator receives all incoming service calls, establishes relationships with the customers and schedules appointments for the Service Department. RESPONSIBILITIES Ask the...
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