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Bilingual Customer Service Representative
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Bilingual Customer Service Representative
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Markham, ON, Canada Leap Recruitment Partners Full timeOur client is the largest general insurer and has its customers across the UK, Ireland, and Canada. They are currently looking for Bilingual Customer Billing Representative to join their team. Come take the next step in your career in insurance. Shift: rotating shifts during the hours of 8:00 AM to 8:00 PM Monday to Friday. Location : Markham, ON-...
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Bilingual Customer Service Representative
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Markham, ON, Canada Leap Recruitment Partners Full timeOur client is the largest general insurer and has its customers across the UK, Ireland, and Canada. They are currently looking for Bilingual Customer Billing Representative to join their team. Come take the next step in your career in insurance. Shift: rotating shifts during the hours of 8:00 AM to 8:00 PM Monday to Friday. Location : Markham, ON-...
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London, Ontario, Canada Bill Gosling Outsourcing Full timeAbout Bill Gosling OutsourcingWe are a leading business solutions provider, offering a range of services including customer service, accounts receivable management, customer sales, contact centre technology, and business process outsourcing.With over 60 years of experience in the call centre industry, we have the technology and resources to help our clients...
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Customer Service Representative
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London, Ontario, Canada Bill Gosling Outsourcing Full timeAbout Bill Gosling OutsourcingWe are a leading business solutions provider, offering a range of services including customer service, accounts receivable management, customer sales, contact centre technology, and business process outsourcing.With over 60 years of experience in the call centre industry, we have the technology and resources to help our clients...
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Bilingual Customer Service Representative
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Mississauga, ON, Canada Arbonne Full timeArbonne, is an international social selling company founded in 1980 in the United States (headquartered in Irvine, CA) by Norwegian entrepreneur Petter Mørck. We are proud to be a Certified B Corporation which means we are part of a global movement of for-profit businesses, building an inclusive and sustainable economy that works for everyone.Our employees...
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Customer Service Representative
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London, Ontario, Canada Bill Gosling Outsourcing Full timeAbout the RoleWe are seeking a highly skilled and bilingual Customer Service Representative to join our team at Bill Gosling Outsourcing. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients and resolving customer inquiries in a timely and professional manner.Key ResponsibilitiesRespond to...
Bilingual Customer Service Representative
4 months ago
Our client is a top financial institution with significant North American holdings. They have operations across most major verticals, including institutional & corporate, wealth management, private client, commercial banking, treasury, and retail banking.Position Title: CAN - Service Availability Reps Bilingual (Fr and Eng) IStandard: pay rate $23.502nd Shift: pay rate $25.15 Overnight: pay rate $25.99Job Description / Accountabilities:The primary accountability of this position is to provide first level technical support. Key responsibilities include:(1) Respond to a variety of inbound colleague calls/emails(2) Ensure accurate and detailed problem documentation/ticketing(3) Provide timely escalation and follow-up with support groups and colleagues(4) Identify and escalate wide-impact or potential wide-impacting outages(4) Identify trends and opportunities for improvement as well as provide ongoing feedback(5) Build ongoing support proficiency for other skills and applicationsMUST HAVE:• Bilingual : Fluency in French and English (read, speak, write)• Above average computing and navigational skills• Exceptional customer service skills• A team player who collaborates effectively with peers and other teams but can also work well independently• Good knowledge of Microsoft O365 (Word, Excel, OneNote and PowerPoint)• A technical support background or related education – troubleshooting expAbility to type at least 30 words per minuteGeneral knowledge and understanding of PC hardware and components.NICE TO HAVE:• Experience with ticketing systems is an assetTechnical degree and/or IT Certification preferred.We thank you for your interest in the position, however, only those who are qualified will be contactedInclusion and Equal Opportunity EmploymentOur client is an equal opportunity employer committed to diversity and inclusion; creating an inclusive environment where all team members and clients feel like they belong. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, Aboriginal/Native American status or any other legally-protected factors. We seek applicants with a wide range of abilities, and we provide an accessible candidate experience; accommodations during the application process are available upon request.
