SLFD Payroll Associate

Be among the first 25 applicants. You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues – experts in their fields – who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our clients – who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world. Job Description The SLFD Payroll Associate will be responsible for providing a complete range of compensation and payroll services for the Sun Life Financial Distribution (SFLD) Advisors. What will you do? Verification and validation of transactions processed by other teams within Distribution Compensation Handle manual calculation and adjustment of commissions and bonuses as required Update M2 and/or EIM system for manual commission calculations, error corrections and adjustments Handle pay related health checks and audits Respond to payroll related inquiries from advisors, managers as well as other individuals and teams within head office including external business partners Administer tax demands and garnishments by calculating and processing required transactions Administer tax deductions for the SLFD Advisors and remittance of tax installments to CRA Processing of special pay deposits for missed commissions when appropriate Investigate and resolve errors, variances or accounting discrepancies Investigate unprocessed activities/system messages on a daily basis and take appropriate action, as per established procedures. All necessary adjustments must be done within the established time frames to meet payroll deadlines Monitor and investigate the collection of the advisor debt balances What do you need to succeed? Advanced accounting and mathematical skills Proficient working knowledge of CSW, Windows, Microsoft Office, Lotus Notes Strong and proficient knowledge of Excel Proficient knowledge of Sun Life’s retail products Proficient level understanding of advisor/manager/distribution company agreements Advanced analytical and problem‑solving skills Outstanding communication skills – written and verbal Energetic, enthusiastic and able to interact professionally with people at all levels of the company and externally A positive attitude with a commitment to high quality service Proficient organization and time‑management skills, ability to establish priorities and multi‑task Proficient conflict resolution skills Excellent team player and client service focused Able to work overtime during peak payroll times, frames and deadlines Assets Bilingualism (English, French) Knowledge of M2 and EIM systems Knowledge of block of business rules and processes by distribution company Knowledge of compensation rules, systems and processes for SLFD Advisors What’s in it for you? We’re proud to be a Best Workplace for Hybrid Work by Great Place to Work® Canada We’re honoured to be recognized as a 2022 Best Workplace in Canada by Great Place to Work® Canada Wellness programs that support the three pillars of your health – mental, physical and financial Fitness and wellness programs that help you balance work and life and enjoy a healthier lifestyle Fluid workspaces where you can choose from a variety of workstations, offices and collaboration zones based on your daily needs Salary Range CA$49,000 – CA$77,000 Posting End Date 13/11/2025 Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds. Persons with disabilities who need accommodation in the application process, or those needing job postings in an alternative format, may e‑mail a request to thebrightside@sunlife.com. We are proud to be a hybrid organization that offers our employees the choice and flexibility to work from both the office and virtually based on the needs of the business, our clients and you Several work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs. We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted. #J-18808-Ljbffr