LAA-24-24 - Compliance and Quality of Service Lawyer

1 month ago

Edmonton, Canada Legal Aid Alberta Full time
LAA-24-24 - Compliance and Quality of Service Lawyer

Monday, April 29, 2024

Legal Aid Alberta is seeking to fill a full time, Compliance and Quality of Service Lawyer postion in our Calgary or Edmonton office.This position will appeal to an individual that likes to take initiative, is client focused and is exceptionally strong in delivering high-quality results.

Who We Are

As a publicly funded, non-profit organization, Legal Aid Alberta provides affordable legal services in family law,domestic violence, child welfare, immigration, and youth and adult criminal defense. We are Alberta-wide, with 300 staff and 1,200 private practice lawyers helping people overcome their legal challenges in more than 75 communities across the province.

Who You Are

Working at Legal Aid Alberta means you care about people and empathize with their situation. You have excellent communication skills especially in tough situations. You’re computer-savvy and more organized than anyone you know. Fast-paced work environments give you a rush and you’re always up for a challenge. You love learning new things, solving problems, and can adapt to change quickly. You care deeply about the success of our team and our organization.

Job Description

Reporting to the Managing Director, Certificate Standards and Compliance, some of the key responsibilities include:

  • Receive and investigate compliance and quality of service complaints about lawyers to ensure adherence to Legal Aid Alberta standards, policies and procedures.
  • Coordinate complex investigations, working with auditor and investigator.
  • Make recommendations to senior management for remedial or disciplinary measures available under organizational policy.
  • Consult with internal or external stakeholders to conclude matters as determined appropriate.
  • Provide advice and/or assist in the development, implementation, evaluation, and modification of Legal Aid Alberta standards, policies and procedures relating to compliance and quality of service.
  • Analyse and assess risks, data analysis.
  • Prepare and present clear, concise, and insightful reports.
  • Draft issue papers and conduct legal research.
  • Participate in strategic planning including development of new initiatives and changes to current programs or projects for Certificate Standards and Compliance group.
  • Other tasks as assigned.

Qualifications

Education and Experience:

  • Law degree from a recognized law school.
  • Active member in good standing with the Law Society of Alberta.
  • Previous experience in related areas of law (Criminal and Family Law considered an asset)
  • 5 – 7 years of related experience, ideally with an emphasis on regulation, prosecution and/or compliance and risk management.
  • Ability to develop legal strategy and objectives and anticipate legal issues or risks.
  • Strong attention to detail, and analytical skills.

Knowledge and Skills:

  • Knowledge of the principles and practices relating to compliance, audit and investigation.
  • Knowledge of Legal Aid Alberta Policies, Tariff, and other Rules of the organization.
  • Knowledge of the Legal Profession Act, the Law Society of Alberta Code of Conduct, and the Rules of the Law Society of Alberta.
  • Knowledge of Alberta Court of Justice and King's Bench rules and procedures.
  • Ability to produce concise and clear reports and correspondence and present legal information clearly.
  • Experience and skills demonstrated in analytics, planning and decision-making
  • Ability to exercise judgment, diplomacy, and tact.
  • Ability to work independently and foster effective working relationships internally and externally and work within a multiple multidisciplinary disciplinary team
  • Strong personal practice management skills.
  • Demonstrated commitment to continuous improvement.
  • Excellent critical thinking and problem-solving skills.
  • Well-organized and able to deal with conflicting immediate priorities

What We Offer

Perks of working with us

• Competitive wage

• Health anddentalbenefits

• Health and wellness accounts

• Hybrid working environment

How to Apply

If you got excited at the prospect of being a part of our team when you reviewed this posting and you meet the minimum qualifications, please select ‘Apply Now’ to create your candidate profile. This competition will remain open until a suitable candidate is found. Only those selectedfor an interview will be contacted.

Requirements

Successful candidate will be required to provide an acceptable criminal record check.

#J-18808-Ljbffr

  • LAA-24-24 - Compliance and Quality of Service Lawyer

    1 month ago

    Edmonton, Canada Legal Aid Alberta Full time

    LAA-24-24 - Compliance and Quality of Service Lawyer Monday, April 29, 2024 Legal Aid Alberta is seeking to fill a full time, Compliance and Quality of Service Lawyer postion in our Calgary or Edmonton office.This position will appeal to an individual that likes to take initiative, is client focused and is exceptionally strong in delivering high-quality...

  • LAA-24-24 - Compliance and Quality of Service Lawyer

    1 month ago

    Edmonton, AB, Canada Legal Aid Alberta Full time

    LAA-24-24 - Compliance and Quality of Service Lawyer Monday, April 29, 2024 Legal Aid Alberta is seeking to fill a full time, Compliance and Quality of Service Lawyer postion in our Calgary or Edmonton office.This position will appeal to an individual that likes to take initiative, is client focused and is exceptionally strong in delivering high-quality...

  • Laa-24-24 - Compliance and Quality of Service Lawyer

    2 months ago

    Edmonton, Canada Legal Aid Alberta Full time

    Legal Aid Alberta is seeking to fill a full time, Compliance and Quality of Service Lawyer postion in our Calgary or Edmonton office. This position will appeal to an individual that likes to take initiative, is client focused and is exceptionally strong in delivering high-quality results. Who We Are As a publicly funded, non-profit organization, Legal Aid...

  • Laa-24-18 - Bail Hearing Lawyer

    4 weeks ago

    Edmonton, Canada Legal Aid Alberta Full time

    Legal Aid Alberta is seeking to fill one full-time position for a Bail Lawyer in our Calgary or Edmonton office. This position will appeal to an individual that likes to take initiative, is client focused and is exceptionally strong at delivering high-quality results. The role requires the ability to investigate facts, identify issues, ascertain...

  • LAA-24-34 - Duty Counsel Lawyer (Edmonton)

    3 days ago

    Edmonton, Canada Legal Aid Alberta Full time

    LAA-24-34 - Duty Counsel Lawyer (Edmonton) Legal Aid Alberta is seeking to fill a full time Duty Counsel in our Edmonton location.This position will appeal to an individual that likes to take initiative, is client focused and is exceptionally strong in delivering high-quality results. You will help drive the future of our organization and you play an...

  • Laa-24-32 - Communications Coordinator

    2 weeks ago

    Edmonton, Canada Legal Aid Alberta Full time

    Legal Aid Alberta is seeking to fill a full time permanent, Communications Coordinator in Edmonton or Calgary. This position will appeal to an individual that likes to take initiative, is client focused and is exceptionally strong in delivering high-quality results. Who We Are As a publicly funded, non-profit organization, Legal Aid Alberta provides...

  • Laa-24-21 - Articling Student (Edmonton)

    2 weeks ago

    Edmonton, Canada Legal Aid Alberta Full time

    About Legal Aid Alberta Legal Aid Alberta is seeking to fill two full-time Articling Student positions in our downtown Edmonton office for the 2025-2026 Articling Term. As an articling student at Legal Aid Alberta, you will join our legal team that helps vulnerable Albertans across the province at some of the most difficult times in their lives. You will...

  • Laa-24-27 - Business Quality Advisor

    3 weeks ago

    Edmonton, Canada Legal Aid Alberta Full time

    Legal Aid Alberta is seeking to fill a full-time permanent, Business Quality Advisor position in our downtown Edmonton office. This position will appeal to an individual that likes to take initiative, is client focused and is exceptionally strong in delivering high-quality results. You will play an important role in the justice system helping some of...

  • Laa-24-23 - Appellate Counsel

    5 days ago

    Edmonton, Canada Legal Aid Alberta Full time

    Legal Aid Alberta is seeking to fill a full-time, Appellate Counsel (Criminal) in our downtown Edmonton office. This position will appeal to an individual who likes to take initiative, is client-focused and is exceptionally strong in delivering high-quality results. Who We Are As a publicly funded, non-profit organization, Legal Aid Alberta provides...

  • Laa-24-34 - Duty Counsel Lawyer (Edmonton)

    6 days ago

    Edmonton, Canada Legal Aid Alberta Full time

    Legal Aid Alberta is seeking to fill a full time Duty Counsel in our Edmonton location. This position will appeal to an individual that likes to take initiative, is client focused and is exceptionally strong in delivering high-quality results. You will help drive the future of our organization and you play an important role in developing a talented and...

  • Laa-24-34 - Duty Counsel Lawyer (Edmonton)

    3 days ago

    Edmonton, Alberta, Canada Legal Aid Alberta Full time

    Legal Aid Alberta is seeking to fill a full time Duty Counsel in our Edmonton location. This position will appeal to an individual that likes to take initiative, is client focused and is exceptionally strong in delivering high-quality results. You will help drive the future of our organization and you play an important role in developing a talented and...

  • Laa-24-30 - Operations Business Partner

    4 weeks ago

    Edmonton, Canada Legal Aid Alberta Full time

    Legal Aid Alberta is seeking to fill a full time, Sr. Operation Business Partner - Organizational Change Management in our downtown Edmonton office. This position will appeal to an individual that likes to take initiative, is client focused and is exceptionally strong in delivering high-quality results. Who We Are As a publicly funded, non-profit...

  • Laa-24-27 - Business Quality Advisor

    4 days ago

    Edmonton, Canada Legal Aid Alberta Full time

    Legal Aid Alberta is seeking to fill a full-time permanent, Business Quality Advisor position in our downtown Edmonton office. This position will appeal to an individual that likes to take initiative, is client focused and is exceptionally strong in delivering high-quality results. You will play an important role in the justice system helping some of...

  • Laa-24-27 - Business Quality Advisor

    3 days ago

    Edmonton, Alberta, Canada Legal Aid Alberta Full time

    Legal Aid Alberta is seeking to fill a full-time permanent, Business Quality Advisor position in our downtown Edmonton office. This position will appeal to an individual that likes to take initiative, is client focused and is exceptionally strong in delivering high-quality results. You will play an important role in the justice system helping some of...

  • Laa-24-10 - Manager, Client Intake Services

    4 days ago

    Edmonton, Canada Legal Aid Alberta Full time

    Legal Aid Alberta is seeking to fill a full-time, Manager, Client Intake Services position in our downtown Edmonton office. This position will appeal to an individual that likes to lead a winning team, take initiative, is client focused and exceptionally strong in delivering high-quality results. Who We Are As a publicly funded, non-profit organization,...

  • Laa-24-07 - Business Manager

    1 week ago

    Edmonton, Canada Legal Aid Alberta Full time

    As a publicly funded, non-profit organization, Legal Aid Alberta provides affordable legal services in family law, domestic violence, child welfare, immigration, and youth and adult criminal defense. We are Alberta-wide, with 300 staff and 1,200 private practice lawyers helping people overcome their legal challenges in more than 75 communities across the...

  • Laa-23-12 - Bail Hearing Lawyer

    3 weeks ago

    Edmonton, Canada Legal Aid Alberta Full time

    Legal Aid Alberta is seeking to fill a full-time temporary, Bail Lawyer in our downtown Edmonton office. This position will appeal to an individual that likes to take initiative, is client focused and is exceptionally strong in delivering high-quality results. The role requires ability to investigate facts, identify issues, ascertain organizational...

  • LAA-24-27 - Business Quality Advisor

    3 days ago

    Edmonton, Alberta, Canada Legal Aid Alberta Full time

    Legal Aid Alberta is seeking to fill a full-time permanent, Business Quality Advisor position in our downtown Edmonton office. This position will appeal to an individual that likes to take initiative, is client focused and is exceptionally strong in delivering high-quality results. You will play an important role in the justice system helping some of...

  • Laa-24-31 - Manager, Justice Services Operations

    3 weeks ago

    Edmonton, Canada Legal Aid Alberta Full time

    Legal Aid Alberta is seeking to fill a Permanent Full Time, Manager, Justice Services Operations in our downtown Edmonton office. This position will appeal to an individual that likes to take initiative, is client focused and is exceptionally strong in delivering high-quality results. Who We Are As a publicly funded, non-profit organization, Legal Aid...

  • LAA-24-18 - Bail Hearing Lawyer

    2 weeks ago

    Edmonton, Canada the Ladders Full time

    Legal Aid Alberta is seeking to fill one full-time position for a Bail Lawyer in our Calgary or Edmonton office.This position will appeal to an individual that likes to take initiative, is client focused and is exceptionally strong at delivering high-quality results. The role requires the ability to