Outbound Logistics Process Specialist

We are proud to announce the launch of Volkswagen Group’s largest cell factory, PowerCo, in St. Thomas. This is more than just a job – it’s a unique opportunity to shape the future of sustainable energy. Join us as we ramp up operations and help build a world‑class company. At PowerCo, we believe in fostering an environment where ambition meets collaboration, and where flexibility and creativity thrive. You'll be part of a diverse, talented team that is shaping the future of battery production. You’ll have the chance to advance your career while working alongside passionate colleagues who share a vision of making a lasting impact on the world. Your Role And Key Responsibilities The Outbound Logistics Process Specialist is responsible for coordinating all activities related to the planning and control of outbound shipments of finished battery cells. In the ramp‑up phase, this role defines, aligns, adopts and implements outbound logistics standard processes, including defining IT software requirements. In the series phase, the Specialist ensures that shipment schedules are met by monitoring finished goods inventory and aligning with dispatch timelines. The Specialist manages all logistics‑related claims, including investigating complaints, processing claims, and arranging replacement deliveries as needed. Conducts complaint analyses, identifies root causes, and collaborates with cross‑functional teams to define and implement corrective and preventive measures that enhance overall logistics performance. Participates in a flex‑hybrid work structure, working remotely and on‑site at St. Thomas. What You Bring To The Team Implement and localize PowerCo standard logistics processes and information flows with a focus on outbound/customer logistics for the St. Thomas facility. Define local adaptations to outbound/customer logistics processes based on standards and concepts from PowerCo SE in Germany, continually improving efficiency and ensuring scalability. Define regional guidelines for all partners in the distribution chain for a standardized process for customer service and align with PowerCo headquarters. Align processes with North American and overseas customers regarding orders, shipments, documentation, packaging, labeling, transportation, and claims management. Plan, define, and implement import and export processes for PowerCo Canada in alignment with internal departments, external service providers, and Canadian customs regulations. Serve as SAP key user for customer/outbound processes (S/4HANA, SD, YM, PP, MM), including user requirement gathering, UAT coordination, first‑level support, training, and process improvement. Control dispatch activities according to the dispatch schedule and secure operational carrier capacity. Monitor and manage finished goods inventory to ensure timely order fulfillment and collaborate with production steering and other departments to adhere to the dispatch plan. Receive, investigate, and process logistics‑related customer complaints and coordinate material returns, transport arrangements, and inventory adjustments. What Makes You Stand Out Post‑secondary diploma or degree in Supply Chain Management, Logistics, Business Administration, or a related field. Equivalent combination of education and relevant experience will be considered. 3‑5 years of experience in a similar role. Certified Supply Chain Professional (CSCP, APICS/ASCM) or equivalent. Certified in Logistics, Transportation and Distribution (PLog, CLTD, APICS/ASCM) or equivalent. Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) for reporting and presentation preparation. Strong communication skills, both written and verbal. Continuous improvement mindset with the ability to identify and implement process enhancements. Understanding of container management and returnable packaging processes is an asset. Prior experience in the automotive industry (Tier 1 or Tier 2 supplier) or other high‑volume, quality‑critical manufacturing environments. Proven background in working with ERP systems, preferably SAP (SD, PP, MM modules). Experience with international shipping, customs documentation, and export compliance is an asset. Demonstrated success in process flow optimization, continuous improvement projects, or Lean/Six Sigma initiatives. Strong understanding of shipping and transportation processes, including carrier management and freight claims. What To Look Forward To Attractive remuneration: expected compensation range $78,260 – $117,380 CAD, including base pay and short‑term incentive. Competitive benefits program with flexible selections to meet your coverage needs. Pension and retirement savings: contribution to a Registered Pension Plan and matching to a retirement savings plan. Employee Assistance Plan supporting mental health, physical wellness, and overall wellbeing. Competitive paid time off; no vacation required from December 24 to December 31. Opportunities for development and relocation support. Participation in company events that give back to the community. We are committed to fair and equitable compensation practices. Our compensation is determined based on a combination of factors including but not limited to relevant years of experience, education, and alignment with the responsibilities and qualifications outlined in this job description. This posting is for a currently vacant role. PowerCo Canada Inc. is committed to providing accommodations for people with disabilities, including during the application process. If you require an accommodation because of a disability, we will work with you to determine a reasonable accommodation. All qualified applications will be considered for employment regardless of age, race, religion, gender (identity), sexual orientation, national origin or disability. #J-18808-Ljbffr