Process Improvement Specialist

**POSITION: Process Improvement Specialist**

**UNIT: Transforming Care Office**

**STATUS: Temporary Full Time **_(Approximately November 18, 2024 - January 9, 2026; may end sooner or be extended)_

**SALARY: $44.46 - $52.02**

We are seeking a dedicated Process Improvement Specialist to join our team in enhancing operational efficiency and patient care quality within our hospital. You will collaborate with inter-disciplinary teams to develop and implement innovative solutions and streamline workflows. Your role will be crucial in fostering a culture of continuous improvement.

**WHAT’S IN IT FOR YOU?**
- Health Care of Ontario Pension Plan (HOOPP)
- Training and development opportunities
- Access to our dynamic Health and Wellness 360 program including an onsite Social Worker
- Regular activities on site such as yoga and stretching, mindfulness sessions and much more
- Access to the Hospital gym and an exercise circuit
- An opportunity to contribute to a compassionate, diverse and talented workplace
- Be a part of a team environment where continuous improvement ideas are encouraged and heard

**WHAT YOU MUST HAVE**:

- Bachelor’s Degree in Health Care Administration, Engineering, Business Administration, Quality Improvement or related field or equivalent combination of education and experience
- Lean Six Sigma Green Belt Certification
- Minimum of three (3) years’ experience in Quality and Process Improvement using LEAN methodology and, with preference being given to those who possess Healthcare and Industry experience
- Has implemented a Lean Management System, and has experience facilitating and managing QI projects, including Kaizen, 6S events, FMEA, PDSA, metrics development, process and Value Stream Mapping and other Lean tools and methods
- Familiar with conducting experience-based co-design projects and experience with the Strategy Deployment
- Demonstrated leadership and personal drive to achieve results, and the ability to focus one’s attention on accomplishing key objectives and positive outcomes for oneself and one’s team
- Advanced analytical skills, with the ability to understand data sets
- Understanding of computers, software, and the ability to leverage these tools in a health care setting
- Demonstrates strong emotional intelligence and self-reflection
- Demonstrated dependable and acceptable performance and attendance record

**WHAT WE PREFER YOU TO HAVE**:

- Master's degree in health care administration, Engineering, Business Administration, Quality Improvement or related field or equivalent combination of education and experience
- Lean Six Sigma Black Belt Certification

**WHAT YOU WILL BE DOING**:
Our strategic direction is to deliver care that adds value through our patients’ eyes. Our vision is **Together**, creating health care excellence for our community**.** Reporting to the Manager, Transforming Care, the Process Improvement Specialist serves as expert in Lean philosophy, theory and tools. In addition, this position is responsible for:

- Coaching, guiding and mentoring a culture of continuous improvement in the pursuit of an excellent patient care experience
- Developing tools, support analysis, and implement strategies for the successful achievement of continuous improvement goals
- Facilitating and engaging participants using the Lean Management system
- Planning, developing and delivering education and training
- Providing one on one coaching, mentoring and support to individual leaders, staff and improvement teams

This is a unique opportunity for a dynamic leader to show-case their strengths and talents in LEAN process improvement, process redesign, program evaluation and development. The incumbent will play a key leadership role in developing LEAN strategies and will work collaboratively at all levels of the organization to ensure quality service delivery.

In support of our core values of Compassion, Accountability, Respect, Innovation and Collaboration, we look forward to hearing from individuals who are looking for a challenge as we move forward to meet our vision of an excellent patient experience every time.

**HOURS**:
At STEGH, we are committed to fostering an inclusive and collaborative work environment. Your contributions will directly impact patient safety and care quality. If you’re passionate about medical device reprocessing and ready to be part of a dedicated team, we invite you to apply

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