Client Experience Specialist

4 days ago


Sherwood Park, Canada Real Talk Careers Full time

About the job Client Experience SpecialistThe Client Experience Specialist works as part of the Service Delivery Team to help build and enhance our Client’s overall experience. Key responsibilities include creating and maintaining user facing content, delivering training, and building client relationships while maintaining Company Values.ResponsibilitiesParticipate in pre-sales product demonstrations and to aid in developing proposals when requiredProvide post-sales assistance to the Implementation Team to build a relationship with clients and deliver any product demonstrations to ensure alignment.Deliver exceptional support to existing and potential business usersAnalyze client business needs and recommend “best practices” within the suite of softwareCreate and maintain training scripts, user guides, quick reference guides, training videos, and any other client facing tools.Provide on site training and support for end users.Skills andQualificationsAt least 3 years of customer service experienceExperience in remote workforce management considered an asset.Excellent customer service, strong interpersonal and well-developed communication skills.Ability to communicate effectively written and verballyCritical thinker, resourceful with a high level of professionalism and confidentialityAttention to detail, applying quality standards to all tasks undertaken and ensuring nothing is overlookedAn intermediate level of proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook) is preferred #J-18808-Ljbffr



  • Sherwood Park, Canada Real Talk Careers Full time

    About the job Client Experience Specialist The Client Experience Specialist works as part of the Service Delivery Team to help build and enhance our Client’s overall experience. Key responsibilities include creating and maintaining user facing content, delivering training, and building client relationships while maintaining Company Values. Responsibilities...

  • Client Experience

    4 days ago


    Sherwood Park, Canada Real Talk Careers Full time

    A client experience solutions provider is looking for a Client Experience Specialist to enhance the overall client experience. The role involves delivering support to users, conducting product demos, and developing training resources. Candidates should have at least three years of customer service experience, strong communication skills, and proficiency in...

  • Client Experience

    2 days ago


    Sherwood Park, Canada Real Talk Careers Full time

    A client experience solutions provider is looking for a Client Experience Specialist to enhance the overall client experience. The role involves delivering support to users, conducting product demos, and developing training resources. Candidates should have at least three years of customer service experience, strong communication skills, and proficiency in...


  • Sherwood Park, Canada The Canada Life Assurance Company Full time

    Hourly Investment Planning Counsel (IPC) is one of Canada's leading independent wealth management firms. We are a diverse group of people all driven towards one goal: helping our advisors build a better business through a remarkable client experience. In November 2023, Canada Life acquired IPC. Canada Life is a member of the Power Financial Corporation...


  • Sherwood Park, Canada True Balance Longevity Institute Inc. Full time

    At True Balance Longevity, we believe client happiness doesn’t end when the appointment does. Our **Client Engagement & Retention Specialist** ensures every guest continues their wellness journey with ongoing support, proactive follow-ups, and exceptional care across our **Medical Aesthetics** and **Wellness** divisions. **About the Role** You’ll play...


  • Sherwood Park, Canada Catalyst Changers Inc Full time

    **Health and Safety Specialist** **Catalyst Changers Inc.** a Stronghold Company is looking for a Health and Safety Specialist to join our family. We are an industry leader in catalyst handling services, with expertise in the refining and petrochemicals sector. With a strong safety culture and pioneering ethos, Catalyst Changers has a reputation of having...


  • Sherwood Park, Canada Pulse Veterinary Specialists & Emergency Full time

    **Position Title**: **Head of Client Services** **Reports to**: **Hospital Director** **Department**: **Client Care Services** **Status: Full-time, Permanent** * Position Summary* The Head of Client Services will report to and support the Hospital Director in leading the Client Services team to deliver exceptional patient and client care to ensure all feel...


  • Sherwood Park, Alberta, Canada Nerval Corp Full time

    Sales Support Specialist, FF&EReports To:Account ExecutiveOverview:The Sales Support Specialist focuses on supporting Account Executives with price requests, takeoffs, and proposal development for renovation and new build projects. They may also be tasked with client facing activities such as cold calls and prospecting, as requested by the Account Executive....


  • Sherwood Park, Canada Charette Pell Poscente Environmental Corp Full time

    CPP Environmental is currently seeking Junior & Intermediate Environmental Specialists to join our growing team of professionals. CPP Environmental provides environmental consulting services for the British Columbia and Alberta markets, specializing in land, water, and natural resource management. With expertise in the design and use of government policy and...


  • Sherwood Park, Canada Sunbelt Supply Full time

    Sunbelt Supply Canada is a leading specialty industrial supplier of valves and related products and a provider of technical solutions to the energy and industrial sectors.**Project Documentation Specialist - We are looking to add a Document Controller to our Projects team, with in-depth knowledge of project documentation, records management and experience...