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Business Analyst

1 month ago

Edmonton, Canada AutoCanada Full time

Job TitleBusiness AnalystLocationEdmonton, AlbertaBase Pay RangeCA$65,000 - CA$75,000 per yearOverviewAutoCanada is a publicly traded automotive dealership group operating in Canada and the United States. The company provides vehicle sales, financing, service, repair, and parts to customers across multiple locations.Why This OpportunityThis high‑impact role gives you ownership of the design, delivery, and continuous improvement of systems and processes that power AutoCanada’s IT and business operations.Who We’re Looking ForWe’re seeking a proactive, systems‑minded individual who blends product ownership, process improvement, and project coordination to support internal technology and operations.What You’ll DoProduct & Process OwnershipServe as product owner for internal platforms and processes (e.g., ServiceNow, asset tracking, IT inventory, onboarding/offboarding workflows).Conduct stakeholder interviews and research to define requirements, pain points, and roadmap priorities.Translate business needs into functional specs or configuration stories for development or technical teams.Drive continuous improvement and user feedback loops across tools and processes.Project Coordination & DeliveryCoordinate cross‑functional IT or operational projects, including product/process initiatives.Manage project schedules, dependencies, and timelines.Track risks, decisions, issues, and action items to ensure alignment across stakeholders and vendors.Operational ExcellenceBuild playbooks, checklists, and SOPs to support repeatable execution across teams.Ensure compliance with internal governance, procurement processes, and change management best practices.Help teams adopt and optimize new tools or process changes through communication and training.What You Bring To The Table3+ years in project coordination, product ownership, or process optimization.Experience supporting and/or implementing IT operations or business systems (e.g., ServiceNow, Azure, CRM platforms).Skilled in managing competing priorities across both business and technical stakeholders.Experience gathering and translating business requirements into functional solutions.Excellent communication and stakeholder engagement skills – written, verbal, and visual.High attention to detail and ability to manage multiple initiatives simultaneously.Self‑starter with strong ownership mentality and ability to work independently in a fast‑paced environment.Comfortable managing project logistics, from timelines and documentation to coordinating with external vendors.Product mindset: empathetic to end‑users, focused on value delivery, and driven by iteration.Benefits & PerksCompetitive compensation and benefits package.Employee vehicle purchase and service plans.Employee and family assistance programs.Paid holiday and flex time for full‑time employees.Company‑wide appreciation events and contests throughout the calendar year.Professional development and the opportunity to grow your career.EEO StatementAutoCanada is an equal‑opportunity employer. We are committed to providing reasonable accommodations to individuals with disabilities. If you need an accommodation during the recruitment process, please inform your recruiter. #J-18808-Ljbffr