Optician Manager

Join to apply for the Optician Manager role at Northern/NorthMart This is a relocation‑based opportunity to serve the community of Iqaluit, NU. The North West Company (NWC) provides full financial and logistical support including subsidized housing, food allowance, paid vacation travel, and other benefits. Why Join Us? Relocating for work is a big step—we make it worth it. What We Offer Competitive salary Bonuses Subsidized housing Food allowance Paid vacation travel Employer‑paid pension plan Employee Ownership Plan + company‑matched contributions Optional RRSP program And much more Our Mission To advance and provide comprehensive and innovative patient‑centered health services to underserved and hard‑to‑reach regions. Your Impact As an Optician Manager, you’ll deliver essential vision care services in an environment where your presence truly matters. What You’ll Do Perform pretests and assist during eye examinations (done by optometrists). Interpret and process written prescriptions. Assist patients in selecting frames according to style and color, ensuring coordination with facial and eye measurements. Measure patients’ bridge and eye size, temple length, vertex distance, pupillary distance, and optical centers of eyes, using measuring devices. Recommend specific lenses, lens coatings, and frames to suit client needs. Instruct patients to wear and care for eyeglasses and contact lenses properly. Provide assistance in training the optical center staff to ensure they are knowledgeable about lenses, frames and contact lens products. Maintain the optical center’s appearance and ensure a clean environment for staff, patients, and doctors. Stay current with legal requirements and professional standards, including licensure. Maximize optical center sales and profit with direction from Head Office. Adjudicate and reconcile third‑party payments. Manage and transmit orders to the lab. Perform minor repairs. Pull reports and submit to head office for financial reconciliation. What We’re Looking For Dual license certification as an Optician (contact lenses license required). Previous optician experience in an optical center. Thorough knowledge of NIHB optical guidelines, including claims processing and prior approvals. Experience performing all pretesting (retinal imaging, visual acuity, color vision, depth perception and ocular motility) – required. Experience with visual field auto refraction – required. Contact lenses fitting and dispensing experience – required. Experience with corneal topography, stereopsis, palm scan pachymetry, IOL Master, HRT, applanation tonometry – an asset. Experience screening patients for possible ocular diseases or emergencies – an asset. Superior selling skills with the ability to build strong relationships. Ability to work under minimal supervision. Excellent verbal and written communication skills for the purpose of interpreting prescriptions, completing required documentation, and providing customer service. Strong organizational skills and attention to detail with the ability to multitask. Knowledge of Optosys EMR software – an asset; and familiarity with Essilor. About NWC The North West Company is a trusted retailer in underserved communities across Northern Canada, Alaska, the South Pacific, and the Caribbean. We offer more than just groceries—we’re a community hub. At NWC, we value diversity and inclusion and encourage applications from all qualified candidates, including members of BIPOC, LGBTQ2S+, Indigenous communities, persons with disabilities, and all other equity‑deserving groups. Ready to make a bigger impact? Apply now and be part of something greater. Your future—and your community—is waiting. #OpticalNW #J-18808-Ljbffr