Bilingual Foreign Currency Cash Team Analyst

2 weeks ago

Old Toronto, Canada Nexus Systems Group Inc. Full time
Location Address: Toronto (on-site for the first 1 month for training, then once a month in office)
Contract Duration: 12 months
Number of Positions: 1
Scheduled Hours: Monday to Friday – 8am-4pm, 9am-5pm or 10am-6pm (Expected to work Saturdays once a month)

Story Behind the Need:
The Cash Processing and Support group is seeking a Foreign Currency Cash Team Analyst to assist with the ongoing Foreign Currency Cash Transaction Project. We are looking for a strong customer service representative who can deal with Branch Managers, taking transit orders, work well under pressure, and maintain an empathetic approach while helping others.

Candidate Value Proposition:
The successful candidate will have many development opportunities throughout their time at the bank as well as the opportunity to work at the Bank fulltime in the future with strong performance. The candidate will be hands on with some of the most advanced and emerging technology on a day-to-day basis.

Typical Day in Role:
• Reporting to Manager, Cash Processing and Support.
• Booking currency rates for customers.
• Buying and selling currencies from branch staff.
• Inventory for branch network.
• Sending out emails for system issues.
• Taking orders to two cash requests.
• Book rates accordingly and communicate to third party provider to send that rate out to the Bank.
• This role is ultimately a foreign currency cash team role supporting the branch network for all foreign currency needs.

Candidate Requirements/Must-Have skills:
1) Bilingual in English/French required.
2) 1+ years of experience in a customer service-related position.
3) 1+ years of experience of phone customer support – preferably within the financial transactions space.
4) Experience probing and identifying customers ask – problem solving and analytical thinking demonstrated in recent project or position.

Nice-To-Have Skills:
• Prior banking FI experience.
• Experience with foreign currency orders (worked for an exchange bureau or currency exchange in the past).
• Experience with general ledgers, cash orders or any accounting skills would be asset.

Soft Skills:
• Excellent communication both written and verbal to deal with any ongoing requests or inquiries over the phone.
• Basic ability to work independently and manage one's time.
• Strong multi-tasking skills as they will be on the phone and inputting order simultaneously.
• Empathetic to stressful workloads.

Best vs. Average Candidate:
• Works well independently with minimal supervision.
• Ability to communicate effectively both written and orally.
• Has the knowledge of the foreign currency world (buying and selling).

Candidate Review & Selection
• One round of MS Teams interview with hiring manager and colleague (45 minutes).
• The HM will assess the candidate's fluency in French.
#J-18808-Ljbffr

  • Bilingual Foreign Currency Cash Team Analyst

    2 weeks ago

    Toronto, ON, Canada Nexus Systems Group Inc. Full time

    Location Address: Toronto (on-site for the first 1 month for training, then once a month in office)Contract Duration: 12 months Number of Positions: 1Scheduled Hours: Monday to Friday – 8am-4pm, 9am-5pm or 10am-6pm (Expected to work Saturdays once a month)Story Behind the Need: The Cash Processing and Support group is seeking a Foreign Currency Cash Team...

  • Foreign Currency Client Service Representative

    6 days ago

    Toronto, Canada Interchange Financial Corporation Full time

    **Currently seeking Full-time & Part Time Foreign Exchange CSRs at the following branch locations**: - North York, Ontario - Downtown Toronto, Ontario **Position Type**:Full-time As an Interchange Financial Client Services Representative (CSR), you will be joining one of Canada’s leading Foreign Currency Exchange companies, and will be part of a team...

  • Bilingual Customer Service Representative

    2 days ago

    Toronto, Canada Dawn InfoTek Inc. Full time

    Dawn InfoTek Inc. is a professional IT consulting team that partners with major financial institutions, investment firms and government sectors. We have been dedicated to delivering cutting-edge consulting services and recruiting all levels of IT positions for our clients. We are currently seeking competent individuals to fulfill the role of Foreign...

  • Cashier, Currency Exchange

    1 month ago

    Toronto, Canada Currency Mart Full time

    Education: College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year - Experience: 1 to less than 7 months **Tasks**: - Process money, cheques and credit/debit card payments - Provide customer service - Calculate foreign currency exchange **Computer and technology knowledge**: - Interac machine **Security...

  • Cashier, Currency Exchange

    2 months ago

    Toronto, Canada Currency Mart Full time

    Education: College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year - Experience: 1 to less than 7 months **Tasks**: - Process money, cheques and credit/debit card payments - Provide customer service - Calculate foreign currency exchange **Computer and technology knowledge**: - Interac machine **Security...

  • Information Technology Currency Analyst

    7 days ago

    Toronto, Canada CB Canada Full time

    Information Technology Currency Analyst: Procom KW is seeking an Information Technology Currency Analyst for a contract role with one our clients in the financial sector. Information Technology Currency Analyst Job DetailsAs an Information Technology Currency Analyst, you will support and communicate the Enterprise Currency long term vision and strategy...

  • Cash Management Treasury Analyst

    2 weeks ago

    Toronto, ON, Canada Caseware Full time

    Caseware is one of Canada's original Fintech companies, having led the global audit and accounting software industry for over 30 years, with more than 500,000 users across 130 countries and available in 16 different languages. While you might not have heard of us (yet) over 36,000 accounting and audit professionals list Caseware as a skill on their LinkedIn...

  • Treasury Analyst

    3 weeks ago

    Old Toronto, Canada CaseWare International Full time

    We are seeking a meticulous and detail-oriented Treasury Analyst to join our team at Caseware. As a Treasury Analyst, you will play a crucial role in managing all aspects of our corporate liquidity and cash flow, ensuring optimal financial operations and maintaining accurate financial records. Reporting to the Ovidiu Cojocaru - Director of Finance...

  • Treasury Analyst

    3 weeks ago

    Old Toronto, Canada CaseWare International Full time

    We are seeking a meticulous and detail-oriented Treasury Analyst to join our team at Caseware. As a Treasury Analyst, you will play a crucial role in managing all aspects of our corporate liquidity and cash flow, ensuring optimal financial operations and maintaining accurate financial records. Reporting to the Ovidiu Cojocaru - Director of Finance...

  • Treasury Analyst

    4 weeks ago

    Old Toronto, Canada CaseWare International Full time

    We are seeking a meticulous and detail-oriented Treasury Analyst to join our team at Caseware. As a Treasury Analyst, you will play a crucial role in managing all aspects of our corporate liquidity and cash flow, ensuring optimal financial operations and maintaining accurate financial records. Reporting to the Ovidiu Cojocaru - Director of Finance...

  • Associate, Dynamic Currency Conversion

    1 month ago

    Toronto, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...

  • Cash Disbursement Specialist

    1 week ago

    Toronto, Canada Workplace Safety and Insurance Board Full time

    Balance and control the release WSIB system generated payments to workers/survivors/employers. Process manual/demand cheques and foreign currency payments. Maintain direct deposit banking information. Process cheque maintenance activities, and update WSIB systems to reflect the payment status. Verify daily control reports related to cash disbursement...

  • Analyst, Product Management

    1 month ago

    Toronto, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...

  • Treasury Analyst

    2 days ago

    Toronto, Canada Caseware Full time

    Caseware is one of Canada's original Fintech companies, having led the global audit and accounting software industry for over 30 years, with more than 500,000 users across 130 countries and available in 16 different languages. While you might not have heard of us (yet) over 36,000 accounting and audit professionals list Caseware as a skill on their LinkedIn...

  • Cash Manager, Treasury

    6 days ago

    Old Toronto, Canada Canadian Imperial Bank of Commerce Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered...

  • Cash Manager, Treasury

    6 days ago

    Old Toronto, Canada Canadian Imperial Bank of Commerce Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered...

  • Cash Manager, Treasury

    6 days ago

    Old Toronto, Canada Canadian Imperial Bank of Commerce Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered...

  • Senior Treasury Analyst

    2 weeks ago

    Old Toronto, Canada Caseware Full time

    Caseware is one of Canada's original Fintech companies, having led the global audit and accounting software industry for over 30 years, with more than 500,000 users across 130 countries and available in 16 different languages. While you might not have heard of us (yet) over 36,000 accounting and audit professionals list Caseware as a skill on their LinkedIn...

  • Senior Treasury Analyst

    2 weeks ago

    Old Toronto, Canada Caseware Full time

    Caseware is one of Canada's original Fintech companies, having led the global audit and accounting software industry for over 30 years, with more than 500,000 users across 130 countries and available in 16 different languages. While you might not have heard of us (yet) over 36,000 accounting and audit professionals list Caseware as a skill on their LinkedIn...

  • Senior Treasury Analyst

    2 weeks ago

    Old Toronto, Canada Caseware Full time

    Caseware is one of Canada's original Fintech companies, having led the global audit and accounting software industry for over 30 years, with more than 500,000 users across 130 countries and available in 16 different languages. While you might not have heard of us (yet) over 36,000 accounting and audit professionals list Caseware as a skill on their LinkedIn...