Current jobs related to Bilingual Service Representative - London ON - Prime Hires

  • Bilingual Customer Service Representative

    5 days ago

    Mississauga, ON, Canada Bilingual Source Full time

    Job Opportunity: Bilingual Customer Service Representative We are seeking a Bilingual Customer Service Representative (CSR) to join our dynamic team. Reporting to the Customer Service Supervisor, the CSR will be responsible for coordinating information flow regarding service repairs and customer orders. The ideal candidate will respond promptly to all...

  • Community Services Representative

    1 month ago

    London, Ontario, Canada Service Canada Full time

    Position OverviewAs a Community Services Representative, you will play a vital role in delivering essential services to the public. This position requires a strong commitment to client satisfaction and effective communication.QualificationsEducation: Completion of secondary school diploma.Experience: A minimum of 2 years and up to 3 years of relevant...

  • Community Services Representative

    1 month ago

    London, Ontario, Canada Service Canada Full time

    Position OverviewAs a Community Services Representative, you will play a vital role in providing support and assistance to citizens in an urban environment. This position requires a commitment to delivering exceptional service and ensuring client satisfaction.QualificationsEducation: Completion of secondary (high) school graduation certificate is...

  • Customer Service Representative

    1 week ago

    London, Canada ECHO Power Equipment Canada Full time

    **ECHO Power Equipment (Canada), **a major distributor of outdoor power equipment across Canada is seeking a talented, team-oriented individual, dedicated to providing outstanding customer service and _**VIP Service**_ to our dealers throughout Canada in the role of **Bilingual (English/French) Customer Service Representative** This position will be...

  • Customer Service Representative

    3 months ago

    London, Canada ECHO Power Equipment Canada Full time

    **ECHO Power Equipment (Canada), **a major distributor of outdoor power equipment across Canada is seeking a talented, team-oriented individual, dedicated to providing outstanding customer service and _**VIP Service**_ to our dealers throughout Canada in the role of **Bilingual (English/French) Customer Service Representative** This position will be...

  • Bilingual Customer Service Representative

    4 weeks ago

    London, Ontario, Canada Bill Gosling Outsourcing Full time

    Bill Gosling Outsourcing is dedicated to fostering career growth for our employees. We offer a modern work environment and a collaborative team culture. If you're seeking a rewarding opportunity, explore the possibilities with us. We are currently expanding our team and searching for talented Bilingual (French/English) Call Center Agents to join our...

  • Bilingual Customer Service Representative

    3 months ago

    London, Canada Scholar's Choice Full time

    Title Bilingual Customer Service Representative Level 2 Reports To Manager of Retail and Customer Service Operations Summary This individual also helps to promote continued customer interest in the company’s products and services and supports the company with tenders and large quotes. Core Competencies - Customer Focus - Communication - Mediating and...

  • Bilingual Customer Service Representative

    4 weeks ago

    Toronto, ON, Canada Altis Recruitment Full time

    We are seeking a customer-focused and adaptable Bilingual Customer Service Representative to join our client in the financial services industry. The ideal candidate will be fluent in both French and English and will work within the Advisor Service Centre on a rotating shift schedule. This role involves delivering outstanding service to clients and...

  • Customer Care Representative

    3 months ago

    London, Canada Ministry of Public and Business Service Delivery Full time

    At ServiceOntario, we are committed to providing the citizens of Ontario with fast, friendly and easy access to Ontario government information and services - online, in person and by phone. Our vision is to make Government better through service excellence and innovation. Our Mission is to design and deliver excellent services and solutions and to champion...

  • Bilingual Customer Service Representative

    4 months ago

    London, Canada A&L Canada Laboratories Full time

    The Customer Service Representative acts as a liaison, provides product/services information, answers questions, and resolves any emerging problems that our customer accounts might face with accuracy and efficiency. In this role you will: - take and respond to all customer calls requiring French language skills - answer customer inquiries and complaints,...

  • Bilingual Customer Service Representative

    3 weeks ago

    Markham, ON, Canada Leap Recruitment Partners Full time

    Our client is the largest general insurer and has its customers across the UK, Ireland, and Canada. They are currently looking for Bilingual Customer Billing Representative to join their team. Come take the next step in your career in insurance.Shift: rotating shifts during the hours of 8:00 AM to 8:00 PM Monday to Friday.Location: Markham, ON- Hybrid...

  • Bilingual Customer Service Representative

    3 weeks ago

    Markham, ON, Canada Leap Recruitment Partners Full time

    Our client is the largest general insurer and has its customers across the UK, Ireland, and Canada. They are currently looking for Bilingual Customer Billing Representative to join their team. Come take the next step in your career in insurance.Shift: rotating shifts during the hours of 8:00 AM to 8:00 PM Monday to Friday.Location: Markham, ON- Hybrid...

  • Bilingual Customer Service Representative

    1 week ago

    Ottawa, ON, Canada Altis Recruitment Full time

    We are looking for highly talented Bilingual Customer Service Representative who will serve as the first point of contact supporting client's requests. The successful candidate will be able to accept ownership for effectively handling customer issues and inquiries while ensuring customer satisfaction is at the core of every decision. Our client offers...

  • Bilingual Customer Service Representative

    1 week ago

    Ottawa, ON, Canada Altis Recruitment Full time

    We are looking for highly talented Bilingual Customer Service Representative who will serve as the first point of contact supporting client's requests. The successful candidate will be able to accept ownership for effectively handling customer issues and inquiries while ensuring customer satisfaction is at the core of every decision. Our client offers...

  • Bilingual Client Service Representative

    4 weeks ago

    Burlington, ON, Canada BlueSky Personnel Solutions Full time

    Our client located in Burlington is looking for a Bilingual Client Service Representative to add to their team. What's in it for you: Work for a leader in its industry Excellent compensation package along with outstanding benefits Strong bonus structure Challenging and rewarding environment Hybrid role (you must be able to work in the office 3...

  • Bilingual Customer Service Representative

    1 week ago

    Markham, ON, Canada Leap Recruitment Partners Full time

    Our client is the largest general insurer and has its customers across the UK, Ireland, and Canada. They are currently looking for Bilingual Customer Billing Representative to join their team. Come take the next step in your career in insurance. Shift: rotating shifts during the hours of 8:00 AM to 8:00 PM Monday to Friday. Location : Markham, ON-...

  • Bilingual Customer Service Representative

    1 week ago

    Markham, ON, Canada Leap Recruitment Partners Full time

    Our client is the largest general insurer and has its customers across the UK, Ireland, and Canada. They are currently looking for Bilingual Customer Billing Representative to join their team. Come take the next step in your career in insurance. Shift: rotating shifts during the hours of 8:00 AM to 8:00 PM Monday to Friday. Location : Markham, ON-...

  • Customer Experience Representative

    3 months ago

    London, Canada Trudell Healthcare Solutions Inc. Full time

    **Job Description**: - Do you possess excellent bilingual communication skills and are able to foster strong customer relationships? - Do you have an interest in the Healthcare industry and have a passion for helping people? - Do you consider yourself to be very organized, detail oriented, and creative to think outside the box to resolve issues? We at...

  • Collections representative

    3 weeks ago

    Toronto, ON, Canada Singlepoint Group International Full time €19

    The Bilingual Collection Representatives at SinglePoint are dedicated professionals who exemplify professionalism, responsibility, and goal-orientedness. Our Bilingual Collection Representatives handle inbound and outbound customer interactions while maintaining a strong focus on providing exceptional customer service, sensitivity, and urgency. We have a...

  • French Bilingual Collection Representative

    3 weeks ago

    Toronto, ON, Canada Singlepoint Group International Full time

    The Bilingual Collection Representatives at SinglePoint are dedicated professionals who exemplify professionalism, responsibility, and goal-orientedness. Our Bilingual Collection Representatives handle inbound and outbound customer interactions while maintaining a strong focus on providing exceptional customer service, sensitivity, and urgency. At...

Bilingual Service Representative

4 months ago

London ON, Canada Prime Hires Full time

Position Title: Service Representative Bilingual Est. Start Date: June 8thDuration: 2 yearsPay Rate: 1st shift: $23.502nd Shift: $25.15Overnight: $25Rotational shift schedule: 365 days, changes every 2 weeks (Day shift or overnight shift)Hours: 37.5 hours per weekWork Type: onsiteLocation: London, ONJob Description / Accountabilities:The primary accountability of this position is to provide first level technical support. Key responsibilities include:(1) Respond to a variety of inbound colleague calls/emails(2) Ensure accurate and detailed problem documentation/ticketing(3) Provide timely escalation and follow-up with support groups and colleagues(4) Identify and escalate wide-impact or potential wide-impacting outages(4) Identify trends and opportunities for improvement as well as provide ongoing feedback(5) Build ongoing support proficiency for other skills and applicationsProvides technology-based customer service support and conducts first level analysis to resolve end user incidents / issues working with technology groups, to resolve within established timeframes. KEY ACCOUNTABILITIESCUSTOMER: Provide courteous, efficient, and professional customer service to ensure inquiries, problems and issues are resolved promptly and effectively under all conditionsEnsure change activities are performed on time, minimizing risk to the service/business environmentMonitor resources to ensure availability associated with business applications and technologyIdentify, resolve, or escalate service delivery issues and/or complaintsMaintain proficient knowledge of tools, processes, procedures, and resources necessary to assist in problem determination as well as recoveryMaintain proficient knowledge of technology components, applications, clients/customers and business servicesPrioritize activities to ensure time invested is appropriate to the availability impactProvide seamless integration of activities and processes, recognizing system interdependenciesAct as an information source to colleagues, business partners and clients/customersEnsure prompt and timely updates to service issues, and follow through on outstanding problemsSHAREHOLDER: Deliver and maintain accurate reports and documentationFollow established procedures and standardsFollow standards, policies and procedures to ensure compliance with the Disaster Recovery Plan (DRP) and applicable Business Recovery Plans (BRP)Maintain a secure work environment and ensure adherence to notification and escalation processesCommunicate effectively within the team relative to service issues and scheduled changesRecommend improvements and enhancements to internal departmental processesComply with well-defined enterprise technology delivery practices and standards and project management disciplines MUST HAVE:• Bilingual : Fluency in French and English (read, speak, write)• Above average computing and navigational skills• Exceptional customer service skills• A team player who collaborates effectively with peers and other teams but can also work well independently• Good knowledge of Microsoft O365 (Word, Excel, OneNote and PowerPoint)• A technical support background or related education – troubleshooting exp• Ability to type at least 30 words per minute• General knowledge and understanding of PC hardware and components.Education/Experience:• Associate's degree in computer related field or equivalent training requiredNICE TO HAVE:• Experience with ticketing systems is an asset• Technical degree and/or IT Certification preferred.