Sales Development Analyst

2 weeks ago

Dorval, Canada EightSix Network Inc Full time

Position function: Reporting to the Business Team Manager – Sweet of Caldic Canada Inc., the individual will be responsible to lead all aspects of the Sales process for their specified accounts and new account enquiries.

Scope: The Sales Development Analyst is responsible for promoting Company products as a professional sales representative to all assigned existing and prospective accounts. They will act as liaison between customers and internal extended teams to drive projects to completion and ensure speed to sale. The individual will develop and maintain productive working relationships with customers that allow sales and marketing goals to be achieved

MAJOR TASKS AND DUTIES:

Assume responsibility for the effective performance of Sales and Marketing functions.

  • Respond to customers needs for samples, technical information and pricing
  • Prospect (Cold call) for new accounts
  • Seek opportunities to increase business with current customers
  • Attend Agency Training, when required
  • Ensure that sales accounts are serviced in accordance with Company standards and policies.
  • Forecast long range account sales (sales, volume, margin) and product needs, and communicate related information regularly to management
  • Provide support to customers using the various tools and resources provided
  • Meet established quotas and sales goals

Assume responsibility for establishing and maintaining good business relations with customers

and external trade contacts

  • Ensure that customers are satisfied with Company products and services
  • Obtain customer feedback and continually work to improve products and services
  • Complete and resolve customer requests, complaints, and inquiries
  • Promote products and services at trade shows and organize display material

Assume responsibility for maintaining effective working relations, communication, and

coordination with Company personnel and with management

  • Set sales goals in accordance with Company objectives. Track progress towards set goals
  • Provide assistance to support personnel as needed
  • Keep management informed of area activities, changes in competitive conditions, and significant issues
  • Complete required reports and records accurately and promptly
  • Attend meetings as required

KNOWLEDGE/SKILLS AND EXPERIENCE

  • Bilingual French speaking is required
  • Experience within the Food Industry, Inside Sales, Customer Service or equivalent
  • College degree in Business, Food Science or equivalency is an asset
  • Ability to ask great questions to identify needs of our Customers, and link them to innovative solutions
  • Strong communication skills, both external and internal
  • Understanding of Caldic’s product positioning and competitive conditions
  • Strong interpersonal and public relations skills
  • Well organized, strong time management abilities
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Caldic North America in Dorval, Quebec, Canada

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