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Customer Insight

2 months ago

Dorval, Canada Bombardier Full time

**Customer Insight & Sales Support Analyst**
**-**
**MON20399**

**Description**

**BOMBARDIER**

Bombardier is a global leader, creating innovative and game-changing planes. Our products and services provide world-class transportation experiences that set new standards in passenger comfort, energy, efficiency, reliability and safety. We are a global organization focused on working together with a team spirit.

The Customer Insight and Sales Support Analyst of Bombardier has a dynamic role to support the Pre-Owned Aircraft organization, most notably with the development of our new Bombardier Certified Pre-Owned business. As an Analyst, you will be involved in a range of activities including liaising with the pre-owned Sales & Acquisition organization to prioritize and nurture leads; completing in-depth research and analysis to drive pipeline growth and maturity; identifying and evaluating additional lead sources; and supporting the overall management/governance of the respective Pre-Owned Sales & Acquisition pipeline funnels.

In your role, you will:

- Provide the pre-owned aircraft sales & acquisition teams with timely insight on existing and potential customers such as customer lists, buyer behaviours and regional customer analyses.
- Work with the marketing team to propose and manage campaigns dedicated to potential pre-owned aircraft buyers and sellers.
- Develop and execute Bombardier pre-owned aircraft’s lead generation and business development initiatives in close collaboration with Regional Sales Managers and Bombardier sales team.
- Create strategies for identifying, qualifying and contacting new pre-owned aircraft prospects with a goal of increasing Bombardier’s market share and order intake.

**Qualifications**
- You possess, at a minimum, a University undergraduate degree in Marketing, Research, Business, International Studies or another related discipline
- You have a minimum of 3-5 years of experience in a marketing, sales support or other similar role(s), preferably with an international focus
- You possess advanced research & analytical skills, and a creative/innovative approach to problem solving
- You have, as a distinct asset, previous experience with customer insight, business/market development and/or lead generation.
- You are a detail-oriented team player who can work in a high-paced environment.
- You are highly organized, have strong focus, demonstrate robust time-management skills and possess an ability to work under pressure
- You demonstrate strong communication, writing and interpersonal skills.
- You have a mastery of the English language (written and spoken). Other languages are an asset
- You have strong computer skills including knowledge of MS Office. Other analysis/reporting tools are an asset.
- You are flexible to work with internationally based stakeholders and are willing to support their requests when/as required (i.e., communication methods, accommodate schedules, etc.).
- Bombardier is an equal opportunity employer and encourages persons of any race, religion, ethnicity, gender identity, sexual orientation, age immigration status, disability or other applicable legally protected Characteristics to apply._

**Join us at**

**Your ideas move people**.

**Job** Market Development

**Primary Location** CA-QC-Montreal Dorval

**Organization** Aerospace

**Schedule** Full-time

**Employee Status** Regular

**Job Posting** 02.01.2023, 2:06:18 PM

**Unposting Date** Ongoing

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