Cost Analyst, Smart Services

1 month ago

Dorval, Canada Bombardier Full time

**Cost Analyst, Smart Services**
**-**
**MON20906**

**Description**

**BOMBARDIER**

Bombardier is a global leader, creating innovative and game-changing planes. Our products and services provide world-class transportation experiences that set new standards in passenger comfort, energy, efficiency, reliability and safety. We are a global organization focused on working together with a team spirit.

In your role, you will:

- Analyze all expenses related to the Smart Services program for individual customers and fleet operators
- Identify all parts consumed by aircraft model
- Provide recommendations for better adjudication of claims within the framework of the Smarts Parts programs
- Cross-reference the actual parts consumption against the theoretical model
- Compare the parts adjudication against our contractual obligations
- Develop segmentation analysis, customer profiles and customer dashboards to review parts consumption
- Support the Cost reduction Sales team on data pulling and presentations
- Support all senior leadership requests for Smart Services analysis from a strategic stand-point
- Gather market feedback on desired improvements to cost reduction processes by working with Governance team
- Gather publicly available information on similar programs for comparison purposes.
- Carry out responsibilities autonomously and in cooperation with management and cross functional departments such as Operations.

**Qualifications**
- You possess five (5) years’ experience in aviation and / or aircraft maintenance
- You have Product knowledge of business aircraft maintenance and programs (warranty, PBH, RIMP, CAMP)
- You have an A&P License or technical training equivalent
- You possess working knowledge of aircraft service industry and what drives business margin
- You have a customer Service background / experience with superb customer orientation
- You possess skills necessary to confront obstacles in an objective, professional manner
- You are known for having strong communications experience in both verbal and written form. Must be able to speak, read and write the language of the region
- You possess the ability to work in teams or independently as situation requires with urgency and drive
- You are Autonomous, independent and self-motivated
- You possess skills necessary to manage time and prioritize tasks
- You possess excellent oral and written French and English communication skills
- Bombardier is an equal opportunity employer and encourages persons of any race, religion, ethnicity, gender identity, sexual orientation, age immigration status, disability or other applicable legally protected Characteristics to apply._

**Join us at**

**Your ideas move people**.

**Job** After Sales Services

**Primary Location** CA-QC-Montreal Dorval

**Organization** Aerospace

**Schedule** Full-time

**Employee Status** Regular

**Job Posting** 18.04.2023, 2:55:28 PM

**Unposting Date** Ongoing

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