IT Support Specialist

4 weeks ago


Kelowna, Canada Ecora Engineering & Resource Group Ltd. Full time

IT Support Specialist

Company:

Location:

Ecora Engineering & Resource Group

Kelowna, British Columbia

WHO WE ARE

ECORA IS AN ENGINEERING, ENVIRONMENT AND NATURAL RESOURCE CONSULTING COMPANY

We are committed to delivering quality services to our valued clients. Our incredible team of engineers, environmental scientists and resource professionals work together to provide clients with a synergistic offering of services unique to the industry. We are built on the foundation of our core values: commitment to our people, our relationships, our community, and our environment.

THE OPPORTUNITY

Looking to do what you love at a dynamic and Innovative consulting firm? Ecora is looking for an IT Support Specialist to join the IT department at our Kelowna location on a permanent full-time basis.

As an IT Support Specialist, you will play a crucial role in maintaining and enhancing our technological infrastructure. This position demands a balance of technical expertise, problem-solving skills, and excellent communication abilities. You'll be part of a dedicated team focused on providing top-tier support for our internal systems and our clients' technology needs.

RESPONSIBILITIES

  • Provide first and second-level support for desktops, laptops, Office 365 applications, VoIP phones, and related technology.
  • Assist in managing and supporting Windows 10 and 11 operating systems, and Windows Server environments.
  • Support the configuration and maintenance of AutoCAD, and other Engineering software installations and troubleshooting.
  • Participate in the management of Atera RMM (Remote Monitoring and Management) for proactive systems monitoring and maintenance.
  • Contribute to the development and maintenance of IT documentation, procedures, and policies.
  • Collaborate with team members on technology projects, including system upgrades and migrations.
  • Provide user training and support, ensuring effective use of technology resources.
  • Facilitate onboarding and offboarding procedures for end-users.

QUALIFICATIONS

  • 1+ years of relevant experience in IT support and a degree or diploma in Information Technology, Computer Science, or a related field; OR 2+ years of relevant IT support experience without formal education.
  • Excellent communication and interpersonal skills, with a focus on providing high-quality customer service.
  • Strong troubleshooting and problem-solving skills, with the ability to diagnose and resolve technical issues efficiently.
  • Proficient with Office 365, Windows 10/11, and Windows Server.
  • Experience in an Engineering environment is an asset.
  • Experience with Linux server administration is an asset.
  • Familiarity with Atera RMM or similar remote monitoring and management tools.
  • Knowledge of networking concepts and experience with firewall configurations.
  • Ability to work in a team environment and independently, with minimal supervision.
  • Additional Requirements
  • Willingness to participate in ongoing learning and certification opportunities to stay current with industry trends and technologies.
  • Flexibility to handle after-hours emergencies or scheduled maintenance tasks as needed.

REWARDS OF WORKING AT ECORA

  • Work for one of the fastest growing firms in Canada and one of the most exciting full-service professional consulting firms in Canada.
  • Competitive salary.
  • Paid annual vacation.
  • Paid annual sick days.
  • Comprehensive group benefits including extended health and dental coverage.
  • Group RRSP match program.
  • Ability to earn a bonus based on company success and employee contribution.
  • Opportunities for professional growth and development.
  • Reimbursement of applicable professional membership dues.
  • Internal mentorship program.

Ecora is an equal opportunity employer and stays true to its mission by ensuring it leads with its values. Diversity, equity, and inclusion are core to our mission, Ecora strives to create a workplace that reflects the communities we serve and where everyone feels inspired and empowered to bring their authentic selves to work. We encourage, support, and celebrate the diverse voices of our team members.

Ecora thanks all applicants for their interest; however, only those candidates selected for interviews will be contacted.

#J-18808-Ljbffr

  • Kelowna, Canada Simply Benefits Full time

    **Who we are**: At Simply Benefits, we blend cutting-edge technology with deep industry knowledge in technology and insurance to deliver innovative products that advance the way the world interacts with financial solutions. With a robust team spread across two key Canadian offices, we are poised for unprecedented growth and are looking to expand our dynamic...


  • Kelowna, Canada Traine Construction and Development Full time

    Do you want to be part of a team that makes a difference by building amazing rental communities across Canada? A high performing team that focuses on learning and development and giving back to local communities? Consider joining our dynamic team at Traine Construction & Development and Mainline Living Property Management! We are currently seeking a highly...

  • IT Support Specialist

    3 weeks ago


    Kelowna, BC, Canada Ecora Engineering & Resource Group Ltd. Full time

    IT Support Specialist Company: Location: Ecora Engineering & Resource Group Kelowna, British Columbia WHO WE ARE ECORA IS AN ENGINEERING, ENVIRONMENT AND NATURAL RESOURCE CONSULTING COMPANY We are committed to delivering quality services to our valued clients. Our incredible team of engineers, environmental scientists and resource professionals work...

  • Mhsu Specialist

    2 days ago


    Kelowna, Canada Canadian Mental Health Association, Kelowna Branch Full time

    CMHA Kelowna is hiring a full-time Mental Health & Substance Use (MHSU) Specialist. The full-time role is 37.5 hours per week, with a typical work week of Monday to Friday, 8:30am-4:30pm. **WHO IS A MENTAL HEALTH & SUBSTANCE USE SPECIALIST?** **WHAT DOES THE MENTAL HEALTH & SUBSTANCE USE SPECIALIST DO?** **RESPONSIBILITIES**: - Provision of individual...


  • Kelowna, Canada Mission I.T. Full time

    **Company Overview** We are a dynamic and growing local IT consultancy and service provider located in Kelowna, British Columbia. We specialize in providing customized technology solutions with an emphasis on the specific needs of our clients. Our team is passionate about technology and committed to providing exceptional and friendly IT services to our...


  • Kelowna, BC, Canada Ecora Engineering & Resource Group Ltd. Full time

    IT Support Specialist Ecora Engineering & Resource Group ECORA IS AN ENGINEERING, ENVIRONMENT AND NATURAL RESOURCE CONSULTING COMPANY We are committed to delivering quality services to our valued clients. Our incredible team of engineers, environmental scientists and resource professionals work together to provide clients with a synergistic offering of...

  • Accounting Specialist

    1 month ago


    Kelowna, Canada Okanagan College Full time

    Position Information **Position Number** - S01058**Position Title** - Accounting Specialist**Division/Portfolio** - Financial Services**Department/Program** - Finance Department**Location** - Kelowna**Other Flexible Work Options** - Eligible for Hybrid Work**Your Opportunity** - Under the limited supervision of the Manager, Financial Services, the...

  • Energy Specialist

    2 months ago


    Kelowna, Canada Interior Health Authority Full time

    Interior Health is hiring a Energy Specialist to join our Energy Management team. **About the role**: The Energy Specialist provides technical leadership, project management and support on the analysis of energy data and information. The Energy Specialist supports the Thermal Energy Manager, Facilities Management and Operations team with project and...

  • Evaluation Specialist

    2 months ago


    Kelowna, Canada Interior Health Authority Full time

    The Evaluation team at Interior Health has an opportunity for a Permanent Full Time Evaluation Specialist! **What will you do?** The Evaluation Specialist works as part of a small and supportive evaluation team and leads the evaluation of selected Interior Health (IH) projects and programs. The primary role of the Evaluation Team is to assist the IH Senior...


  • Kelowna, Canada GAT Airline Ground Support Full time

    Summary The Payroll Administrator is supporting multiple financial activities relating to company bi-weekly payroll functions. This includes assisting the timely and accurate processing of payroll data for approximately 2,000 salary and hourly employees. Integrity and strong attention to detail are crucial for this role. Job Duties - Assist Payrol Specialist...


  • Kelowna, Canada Interior Health Authority Full time

    We are seeking a Clinical Pharmacy Specialist to join our amazing Pharmacy Team at the Kelowna General Hospital. This position is permanent full time position working Monday to Friday day shifts from 08:00 to 16:00. The assigned Pharmacotherapy practice area for this position is Mental Health and Substance Use. The payrate for this position is $57.45 -...


  • Kelowna, Canada Interior Health Authority Full time

    We are seeking a Clinical Pharmacy Specialist to join our amazing Pharmacy Team at the Kelowna General Hospital. This position is permanent full time position working Monday to Friday day shifts from 08:00 to 16:00. The assigned Pharmacotherapy practice area for this position is Mental Health and Substance Use. The payrate for this position is $57.45 -...


  • Kelowna, Canada Royal Bank of Canada Full time

    Job SummaryJob DescriptionWhat is the opportunity?As a skilled financing specialist supporting a high performing commercial banking team with portfolio management and compliance support you will contribute to an exceptional client experience by providing superior business, financial and credit advic


  • Kelowna, Canada Okanagan College Full time

    Position Information **Position Number** - S00954**Position Title** - Specialist, User Experience and Web Design**Division/Portfolio** - College Relations**Department/Program** - Media Relations**Location** - Kelowna**Other Flexible Work Options** **Your Opportunity** - Under the direction of the Associate Director, College Relations - Digital...


  • Kelowna, Canada Scotiabank Full time

    Requisition ID: 167641 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. As a Scotiabank **Investment Specialist Associate**, you will be able to learn the intricacies of financial planning by working alongside seasoned Investment Specialists. You will have an opportunity to master the skills required to...


  • Kelowna, Canada Kelowna Office (TNGA360) Full time

    **About Us**: TNG is currently seeking **Commercial Accounts Receivable Specialist** to join our team! We are proud to be a part of the** Pattison Group of Companies**. The Jim Pattison Group is broadly based across the automotive, media, packaging, food sales and distribution, magazine distribution, entertainment, export and financial industries and is the...


  • Kelowna, Canada Norelco Cabinets Full time

    **Norelco Cabinets** is a locally owned and operated cabinet manufacturing company and we are seeking to hire a new **Order Management Specialist** to our team! The opportunity to work in our manufacturing facility means you get to be part of a team striving to continue achieving leading edge craftsmanship and award-winning cabinetry. The responsibilities...


  • Kelowna, Canada Scotiabank Full time

    Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. MD Management Limited, a division of Scotia Wealth Management, has an exciting opportunity for a talented, enthusiastic, and client-focused Regional Administrative Specialist to join our team. As a Regional Administrative Specialist, you will be...


  • Kelowna, Canada Interior Health Authority Full time

    We are seeking a Clinical Pharmacy Specialist to join our Pharmacy Team at the Kelowna General Hospital. This position is permanent full time position working Monday to Friday day shifts from 08:00 to 16:00. The assigned Pharmacotherapy practice area for this position is in Pediatrics and Neonatology. The pay scale for this position is $57.45 - $71.77....


  • Kelowna, Canada Interior Health Authority Full time

    We are seeking a Clinical Pharmacy Specialist to join our Pharmacy Team at the Kelowna General Hospital. This position is permanent full time position working Monday to Friday day shifts from 08:00 to 16:00. The assigned Pharmacotherapy practice area for this position is in Pediatrics and Neonatology. The pay scale for this position is $57.45 - $71.77....