IT Support Analyst
7 days ago
We're looking for a skilled and energetic IT Support Analyst to join our team. As we embark on an aggressive growth trajectory, we need someone who thrives in a vibrant, fast-moving, and innovative business setting. Our organization values results and acknowledges as well as rewards exceptional work and performance.In the role of IT Support Analyst, you will be a key member of our technical support team, providing critical support to our diverse range of clients. This role involves responding to and resolving a variety of IT-related issues, ensuring optimal system performance and customer satisfaction.Key Responsibilities:Client Support: Serve as the first point of contact for client IT issues. Resolve technical problems related to network systems, software, hardware, and other IT equipment.Issue Diagnosis and Resolution: Quickly and accurately diagnose IT issues. Provide effective solutions, either remotely or on-site, to ensure minimal downtime and disruption.Monitoring and Maintenance: Proactively monitor client systems using specialized tools to anticipate and prevent potential problems. Perform routine maintenance tasks to ensure system health.Documentation: Keep detailed records of client issues, solutions, and system changes. Update and maintain service logs and documentation.Client Communication: Communicate with clients in a clear and supportive manner. Provide updates, guidance, and advice on IT matters.Collaboration: Work closely with other technical team members and departments to provide comprehensive IT support. Participate in team meetings and share knowledge and insights.Training and Development: Stay abreast of the latest IT trends and technologies. Participate in professional development opportunities to enhance skills and knowledge.Qualifications:Degree in Computer Science, Information Technology, or a related field, or equivalent experience.Minimum of 2 years of experience in IT support, preferably in an MSP environment.Strong understanding of computer systems, mobile devices, and other tech products.Familiarity with remote desktop applications and help desk software.Excellent problem-solving and communication skills.Ability to work under pressure and handle multiple issues simultaneously.Relevant certifications (e.g., CompTIA A+, Microsoft Certified IT Professional) are an advantage.Encompass Solutions: Encompass Solutions, renowned for its robust IT services, champions the principle of aligning technology with business goals for consistent, reliable outcomes. With a mission to deliver top-tier IT processes and strategies, Encompass is committed to excellence in customer service, enhancing business performance, and managing technology costs effectively. Leveraging a history of large infrastructure support, our experienced teams excel in solving complex challenges efficiently, ensuring optimal business-aligned IT solutions. #J-18808-Ljbffr
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Hybrid Junior Systems Analyst
4 weeks ago
Vaughan, Canada STACK IT Recruitment Full timeA leading technology services provider in Canada is seeking a Jr. Systems Analyst to join their dynamic Technical Services team in Vaughan. The role involves providing Tier 1–2 technical support, troubleshooting various technologies, and collaborating with senior engineers. Ideal candidates have 2+ years in technical support, strong knowledge of Windows...
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IT Support Analyst
4 days ago
Vaughan, Canada Encompass Solutions Full timeWe're looking for a skilled and energetic IT Support Analyst to join our team. As we embark on an aggressive growth trajectory, we need someone who thrives in a vibrant, fast-moving, and innovative business setting. Our organization values results and acknowledges as well as rewards exceptional work and performance. In the role of IT Support Analyst, you...
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Vaughan, Canada STACK IT Recruitment Full time💡 Love diving into complex technical puzzles and supporting enterprise IT environments? We’re hiring a Jr. Systems Analyst with a leading technology services provider delivering high-impact infrastructure, cloud, and data protection solutions across North America and beyond. You’ll be part of a dynamic Technical Services team supporting diverse client...
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Vaughan, Canada Bayshore HealthCare Full time**Technical Support Analyst**(**Job Number**:25006703**)**- ** Primary Location**:ON-Vaughan - Information Technology - **Employee Type**:Full-Time- - **Description**: - Bayshore HealthCare is one of the Canada’s leading providers of home and community health care services and is a privately owned company. Bayshore HealthCare is proud to showcase its...
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Application Support Analyst
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Vaughan, Canada Longo's Full timeWe are looking for a Application Support Analyst who is passionate about food and enjoys working in a fast paced, customer service centric, team environment! Do you have a passion for IT? Why not join us? Position: Application Support Analyst What you’ll do: - Responsible for IT hardware and software moves, adds and changes - Collect, organize and...
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Desktop Support Analyst(Vehicle must have)
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Vaughan, Canada Power Staffing Solutions Full timeDesktop Support Analyst(Vehicle must have)Desktop Support Analyst(Vehicle must have)Get AI-powered advice on this job and more exclusive features.Power Staffing Solutions provided pay rangeThis range is provided by Power Staffing Solutions. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay...
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Customer Care Analyst
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Vaughan, Canada Penmore Group of Companies Full timeGreat learning and growth opportunities Hybrid remote work flexibility The Group Benefits Analyst plays a pivotal role within our Third-Party Administration (TPA) division, supporting the day-to-day operations of group benefits administration for a diverse portfolio of clients across Canada. This role requires a seasoned professional with in-depth knowledge...
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Part-time IT Support Analyst
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Vaughan, Canada KPMG Full timeOverview: At KPMG, you’ll join a team of diverse and dedicated problem solvers, connected by a common cause: turning insight into opportunity for clients and communities around the world. **Support is primarily provided remotely (working from home) working approximately 20 hours per week between 6:00 am to 9:00pm local time and can include some weekends...
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Vaughan, Canada Aritzia Full timeA leading retail company in Vaughan is seeking a Senior Solutions Systems Support Analyst to support and improve Supply Chain technology solutions. This role involves implementing testing, managing system releases, and providing support. Ideal candidates have skills in Warehouse Management Systems and strong collaboration abilities. The compensation range is...
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Vaughan, Canada Aritzia Full timeA leading retail company in Vaughan is seeking a Senior Solutions Systems Support Analyst to support and improve Supply Chain technology solutions. This role involves implementing testing, managing system releases, and providing support. Ideal candidates have skills in Warehouse Management Systems and strong collaboration abilities. The compensation range is...
