See more Collapse

Customer Success Specialist

2 months ago

burlington, Canada Culver Careers (CulverCareers.com) Full time

Our client is the industry leader in employee recognition, they work with 31 of the Fortune 100 to develop strategic employee recognition and reward solutions that help their customers appreciate their employees and celebrate their careers

Job Description:

The CSS is the main point of contact for after-sale support for a group of assigned Fortune 1000 clients. The successful candidate must be a strategic thinker and self-starter with high initiative and drive. A demonstrated ability to multi-task and prioritize workloads from multiple, and sometimes competing, demands is a must-have. * Bilingual French/English is required.

Essential duties and responsibilities:

• Manage the day-to-day relationship with key contacts of our largest clients.

• Present ideas, strategies, and solutions to mid-level and senior-level executives to influence decisions

• Make critical decisions about the management and success of a client's program to improve partnership and revenue

• Lead meaningful strategy discussions with the ability to clearly and concisely "tell the story"

• Gain an extensive understanding of client solutions and recognition objectives, and partner with

• Develop solid relationships with clients to allow long-term partnerships to flourish (retention)


Qualifications:

• Strong client service skills with the ability to develop trust and genuine relationships with clients

• Ability to multitask, prioritize, and process work quickly, efficiently, and accurately while under pressure.

• Strong analytical and problem-solving skills, with a proven ability to research complex issues and identify and implement effective and creative solutions.

• Effective project management skills and familiarity with project management tools and best practices.

• Strong presentation skills, including presentation composition and delivery to both internal and client audiences.

• Post-Secondary education (diploma/degree) is preferred but not required.

We have other current jobs related to this field that you can find below

  • Customer Success Specialist

    2 months ago

    Burlington, Canada Port 443 Inc. Full time

    **About Us** At Port 443 we work together, laugh together, and eat a lot of donuts together. (Have you seen our Instagram? It’s basically a food blog.) Our products (My Music Staff, TutorBird & AthletaDesk) are always evolving, making for an exciting and dynamic environment. Every day, we’re connecting with thousands of users all around the world. If...

  • Customer Success Specialist

    2 months ago

    Burlington, Canada Port 443 Full time

    **About Us** At Port 443 we work together, laugh together, and eat a lot of donuts together. (Have you seen our Instagram? It’s basically a food blog.) Our products (My Music Staff, TutorBird & AthletaDesk) are always evolving, making for an exciting and dynamic environment. Every day, we’re connecting with thousands of users all around the world. If...

  • Customer Success Specialist

    1 month ago

    Burlington, Canada TransUnion Full time

    Customer Success Specialist page is loaded Customer Success Specialist Solicitar locations Burlington, Canada time type Full time posted on Publicado ayer job requisition id 19030529 TransUnion's Job Applicant Privacy Notice What We'll Bring:At TransUnion, we are dedicated to finding ways information can be used to help...

  • Customer Success Specialist

    1 month ago

    Burlington, Canada TransUnion Full time

    Customer Success Specialist page is loaded Customer Success Specialist Solicitar locations Burlington, Canada time type Full time posted on Publicado ayer job requisition id 19030529 TransUnion's Job Applicant Privacy Notice What We'll Bring:At TransUnion, we are dedicated to finding ways information can be used to help...

  • Customer Success Specialist

    2 months ago

    Burlington, Canada PORT 443, INC. Full time

    At Port 443 we work together, laugh together, and eat a lot of donuts together. (Have you seen our Instagram? It’s basically a food blog.) Our products (My Music Staff, TutorBird & AthletaDesk) are always evolving, making for an exciting and dynamic environment. Every day, we’re connecting with thousands of users all around the world. If you ask what...

  • Customer Success Specialist

    2 months ago

    Burlington, Canada PORT 443, INC. Full time

    At Port 443 we work together, laugh together, and eat a lot of donuts together. (Have you seen our Instagram? It’s basically a food blog.) Our products (My Music Staff, TutorBird & AthletaDesk) are always evolving, making for an exciting and dynamic environment. Every day, we’re connecting with thousands of users all around the world. If you ask what...

  • Bilingual Customer Success Specialist

    2 months ago

    Burlington, Canada Port 443 Inc. Full time

    **About Us** At Port 443 we work together, laugh together, and eat a lot of donuts together. (Have you seen our Instagram? It’s basically a food blog.) Our products (My Music Staff, TutorBird & AthletaDesk) are always evolving, making for an exciting and dynamic environment. Every day, we’re connecting with thousands of users all around the world. If...

  • Internship: Customer Success Specialist, Eatoncare

    2 months ago

    Burlington, Canada Eaton Full time

    **What you’ll do**: **Customer Success Specialist - Intern** Eaton is looking for an Intern - Customer Success Specialist (8-month) for our EatonCare division in our Burlington, Ontario Headquarters facility.**Position Overview**: The incumbent will assist in several special projects designed to enhance our Contact Center Customer Experience, Components...

  • Bilingual Customer Success Specialist

    2 months ago

    Burlington, Canada PORT 443, INC. Full time

    At Port 443 we work together, laugh together, and eat a lot of donuts together. (Have you seen our Instagram? It’s basically a food blog.) Our products (My Music Staff, TutorBird & AthletaDesk) are always evolving, making for an exciting and dynamic environment. Every day, we’re connecting with thousands of users all around the world. If you ask what...

  • Bilingual Customer Success Specialist

    2 months ago

    Burlington, Canada PORT 443, INC. Full time

    At Port 443 we work together, laugh together, and eat a lot of donuts together. (Have you seen our Instagram? It’s basically a food blog.) Our products (My Music Staff, TutorBird & AthletaDesk) are always evolving, making for an exciting and dynamic environment. Every day, we’re connecting with thousands of users all around the world. If you ask what...

  • Customer Success Manager

    4 months ago

    Burlington, Canada TransUnion Full time

    TransUnion's Job Applicant Privacy Notice **What We'll Bring**: At TransUnion, we are dedicated to finding ways information can be used to help people make better and smarter decisions. As a trusted provider of global information solutions, our mission is to help people around the world access the opportunities that lead to a higher quality of life, by...

  • Bilingual Customer Success Specialist

    2 months ago

    Burlington, Canada Port 443 Inc. Full time

    About You Youre a people person (dont worry, we also hate that phrase and we promise not to use it again). Youre friendly, patient, and willing to jump in to help a teammate who needs it. Youre flexible and always ready to hit the ground running, figuratively and literally we have a treadmill desk at the office! Youre a strong communicator that can...

  • Internship: Customer Success Specialist

    2 months ago

    Burlington, Canada Eaton Full time

    **What you’ll do**: Eaton is looking for an Intern - Customer Success Specialist (4-month) for our EatonCare division in our Burlington, Ontario Headquarters facility. **Position Overview**: The incumbent will assist in several special projects designed to enhance our Contact Center Customer Experience, Components lead-time project and Standard Work and...

  • Customer Success Representative

    2 months ago

    Burlington, Canada UNITED PARCEL SERVICE Full time

    **Primary Job Posting Location**: Burlington, Ontario Canada Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill +...

  • Customer Success Manager

    3 months ago

    Burlington, Canada TransUnion Full time

    TransUnion's Job Applicant Privacy Notice **What We'll Bring**: At TransUnion, we are dedicated to finding ways information can be used to help people make better and smarter decisions. As a trusted provider of global information solutions, our mission is to help people around the world access the opportunities that lead to a higher quality of life, by...

  • Customer Experience Specialist

    2 months ago

    Burlington, Canada UNIQUE CHRYSLER Full time

    Unique Chrysler in Burlington is hiring! We are seeking a Customer Experience Specialist with a positive attitude, strong work ethic, and a commitment to exceptional customer service! **In this exciting role, you will**: - Contact new vehicle purchasers within 24 hours of delivery of their vehicle and complete customer survey - Contact prior days service...

  • Customer Success Representative

    2 months ago

    Burlington, Canada UNITED PARCEL SERVICE Full time

    **Primary Job Posting Location**: Burlington, Ontario Canada **Avant de postuler pour un emploi, sélectionnez votre préférence linguistique parmi les options** **disponibles en haut à droite de cette page.** **Description du poste** JOB SUMMARY RESPONSIBILITIES - Supports successful and expedient activation and onboarding of customers (Direct,...

  • Customer Quality and Continuous Improvement Specialist

    3 weeks ago

    Burlington, Canada Agilus Work Solutions Full time

    Are you a Customer Quality Specialist with Continuous Improvement experience, available for a full-time permanent role in Burlington, Ontario? Then we want to hear from you!Agilus is recruiting for a Customer Quality and Continuous Improvement Specialist in the plastics manufacturing industry in Burlington, Ontario. The Customer Quality and Continuous...

  • Customer Quality and Continuous Improvement Specialist

    3 weeks ago

    Burlington, Canada Agilus Work Solutions Full time

    Are you a Customer Quality Specialist with Continuous Improvement experience, available for a full-time permanent role in Burlington, Ontario? Then we want to hear from you!Agilus is recruiting for a Customer Quality and Continuous Improvement Specialist in the plastics manufacturing industry in Burlington, Ontario. The Customer Quality and Continuous...

  • Customer Service Specialist

    2 months ago

    Burlington, Canada Win Chemicals Full time

    Job Overview: We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Specialist. As a Customer Service Specialist, you will be the first point of contact for our customers, providing exceptional service and resolving any inquiries or issues they may have. This is a full-time position located in Burlington,...