Licensed Insurance Representative

4 weeks ago

Dieppe, Canada Co-operators Full time

Join to apply for the Licensed Insurance Representative role at Co‑operators. Company: CGICDepartment: Client Contact CentreEmployment Type: Regular Full‑TimeWork Model: Office‑BasedLanguage: English is required, French is an assetAdditional Information: This role is currently vacant. Location: Riverview, New Brunswick, Canada The Opportunity We are a leading Canadian financial services co‑operative committed to being a catalyst for a sustainable and resilient society. Our Distribution team aspires to be the leader in client engagement among Canadian insurers. The Licensed Insurance Representative is responsible for providing quality customer service, underwriting and sales to new and existing clients over the telephone. How You Will Create Impact Quote and sell basic automobile and property insurance to clients in accordance with the sales quality call flow, sales processes and underwriting guidelines. Advise and coach clients on what type of coverage/policy would best meet their needs with some guidance as needed. Identify and make recommendations for additional products or services that benefit the client. Provide fundamental front‑line underwriting during client transactions and determine whether a client qualifies for a quotation. Achieve set goals for customer service, sales, quality and productivity with guidance. How You Will Succeed You influence change and are committed to continuous improvement, in order to exceed client expectations. You leverage critical thinking skills to identify problems and proactively propose solutions. Your strong communication skills allow you to clearly convey messages. You’re an effective team player who shares knowledge to support your peers. To Join Our Team You have completed post‑secondary education. You are committed to self‑development and actively looking to learn. You showcase strong communication and interpersonal skills. Having customer service and sales experience is preferred. Having insurance or inbound contact center experience is an asset. You meet all provincial‑licensing requirements in accordance with continuing education in order to obtain and maintain all licenses. You are willing to pursue the Chartered Insurance Professional (CIP) designation with priority given to the successful completion of C130 and C131 courses. What You Need To Know This role operates in a call centre environment where a high level of audio and visual concentration is required for extended periods of time. You will be subject to a Criminal Record and Consumer History background check as a condition of employment. You are available for six consecutive weeks of training that will take place during regular business hours on a full‑time basis. What’s in it for you? Training and development opportunities to grow your career. A holistic approach to your well‑being, with physical and mental health programs and a supportive workplace culture. Paid volunteer days to give back to your community. In addition to our competitive salary and incentive programs, eligible employees also benefit from a comprehensive total rewards package including group retirement savings plans, pension and benefits (e.g., health and wellness, dental, disability and life coverage), mental health support and an employee assistance program. #J-18808-Ljbffr

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