Learning Operations
2 weeks ago
We are hiring a Learning Operations & AI Analyst to join our Customer Education team at Clio, the global leader in legal AI technology. Overview In this role you will drive measurable impact through data, business systems, and AI to scale Clio’s Customer Education operation. Candidates will be working from the Vancouver, Calgary, or Toronto hub. Responsibilities Manage day-to-day operations and long-term optimizations of Customer Education business systems—including LMS, CMS, webinar platforms, certification solutions, and project management tools. Lead initiatives to centralize training data in Clio’s systems of record to measure impact on churn, support ticket deflection, and revenue growth. Expand AI adoption across Customer Education activities (proactive recommendations, content creation, localization, video production, data analysis) to accelerate throughput. Lead intake and triage activities using data analysis to align priorities, manage backlog, and drive evidence-based improvements. Optimize AI-enabled internal enablement portals that help customer-facing teams find and recommend resources. Coordinate with product and post-sales teams to ensure education strategies support new product launches. Qualifications 2–4 years of learning operations, data analysis, or a related field in a fast-paced environment. Advanced Excel skills (pivot tables, macros) and a foundational understanding of Python or a similar language. Experience building reports and translating insights into actionable recommendations using tools such as Tableau, Looker, or Power BI. Degree in Data Science, Library Science, Info Systems, Analytics, Conversational Design, or a STEM-related field. Hands‑on experience with AI tools, prompt engineering, Markdown, JSON, R, SQL, or workflow automation. Experience managing complex intake processes and streamlining cross-functional workflows. Excellent stakeholder management and communication skills. Bonus Experience Customer Education, Learning & Development, or Customer Success roles. Administration and optimization of Learning Management Systems. Certification and credentialing program administration. Experience with Asana or similar project-management platforms. Benefits Competitive salary ranging from $74,900 to $101,300 CAD, adjusted for region. Equitable health, dental, and vision benefits. Hybrid work environment—local Clions are expected in office at least twice per week. Flexible time-off policy encouraging 20 days off per year. $2,000 annual counseling benefit. RRSP matching and RESP contribution. Clioversary recognition program at 3, 5, 7, and 10 years. Clio is dedicated to diversity, equity, and inclusion. We encourage candidates from all backgrounds to apply. Clio provides accessibility accommodations during the recruitment process; let us know your needs. We only communicate with candidates through official @clio.com email addresses. #J-18808-Ljbffr
-
Calgary Learning Centre Operations Lead
3 weeks ago
Calgary, Canada Deloitte Canada Full timeA leading professional services firm in Calgary is seeking a Senior Specialist for its Learning Centre. This role involves managing high-impact learning programs and ensuring seamless execution. Ideal candidates should have at least 6 years of experience in event operations, strong project management skills, and proficiency in technology. The salary range is...
-
Calgary Learning Centre Operations Lead
3 weeks ago
Calgary, Canada Deloitte Canada Full timeA leading professional services firm in Calgary is seeking a Senior Specialist for its Learning Centre. This role involves managing high-impact learning programs and ensuring seamless execution. Ideal candidates should have at least 6 years of experience in event operations, strong project management skills, and proficiency in technology. The salary range is...
-
Operations Manager
2 weeks ago
Calgary, Canada Seedlings Early Learning Full timeWe are a growing early childhood education group currently operating six daycares in Calgary. We are looking for an Operations Manager to run the day-to-day business across our centres. This role is for someone who is highly organized, calm under pressure, and experienced in managing people, systems, and compliance in a regulated, service-based business....
-
Operations Manager
2 weeks ago
calgary, Canada Seedlings Early Learning Full timeWe are a growing early childhood education group currently operating six daycares in Calgary. We are looking for an Operations Manager to run the day-to-day business across our centres.This role is for someone who is highly organized, calm under pressure, and experienced in managing people, systems, and compliance in a regulated, service-based business.What...
-
Operations Manager
2 weeks ago
Calgary, Canada Seedlings Early Learning Full timeWe are a growing early childhood education group currently operating six daycares in Calgary. We are looking for an Operations Manager to run the day-to-day business across our centres.This role is for someone who is highly organized, calm under pressure, and experienced in managing people, systems, and compliance in a regulated, service-based business.What...
-
Operations Manager
2 weeks ago
Calgary, Alberta, Canada Seedlings Early Learning Full timeWe are a growing early childhood education group currently operating six daycares in Calgary. We are looking for anOperations Managerto run the day-to-day business across our centres.This role is for someone who is highly organized, calm under pressure, and experienced in managing people, systems, and compliance in a regulated, service-based business.What...
-
Learning Advisor
2 weeks ago
Calgary, Canada Suncor Energy Full timeJoining Suncor means you will work for one of the best companies in Canada, providing tremendous future potential where talented people thrive and lead. As our business evolves, so do our employment opportunities. Our work culture includes a dynamic mix of professionals, with a diversity of skills and expertise. Digital is key in the growth of the...
-
Senior Contracts Landman
5 days ago
Calgary, Alberta, Canada Harvest Operations Corp. Full timeHarvest Operations Corp. is a diverse energy company, based out of Calgary, offering exposure to conventional upstream oil and natural gas production and SAGD operations. We are focused on identifying opportunities to create and deliver value with an active development program and a technical approach taken to maximize our assets. Harvest is committed to...
-
Learning Coordinator
1 hour ago
Calgary, Canada Ledcor Full timeLocation: Calgary, AB, Canada Date Posted: Oct 3, 2024 Job ID: R21713 Job Status: Full-Time Description Job Summary: As the Learning Coordinator you will be responsible for coordinating all aspects of learning and talent programs, ensuring a smooth and efficient program delivery. As the Learning Coordinator you will provide real-time hosting support for...
-
Calgary, Alberta, Canada Harvest Operations Corp. Full timeHarvest Operations Corp. is a diverse energy company, based out of Calgary, offering exposure to conventional upstream oil and natural gas production and SAGD operations. We are focused on identifying opportunities to create and deliver value with an active development program and a technical approach taken to maximize our assets. Harvest is committed to...