Manager, Learning and Performance

3 weeks ago

Old Toronto, Canada Kensington Tours Ltd Full time

The Manager, Learning & Performance is responsible for implementing an outcome-focused approach to organizational learning. The Manager works with the Director, Learning and Performance and collaborates with a team of learning professionals to align learning solutions to business strategy, assess learning gaps and estimate value, manage the design of learning experiences, execute and scale effectively, and measure the impact of learning on business results. The Manager’s planning, oversight, and execution of learning programs and initiatives strengthen onboarding for new hires and ongoing capability development, compliance, and performance at Kensington Tours.

As a Manager, Learning & Performance, you will:

  • Manage all stages of the learning lifecycle including needs assessment, curriculum design, instructional design, content development, delivery, measurement, and maintenance
  • Working with the Director, Learning and Performance complete performance needs assessments to identify gaps between current performance and desired results to identify opportunities to develop learning solutions
  • Complete learning needs analysis to assess the knowledge, skills, and attitudes necessary for effective performance, documenting desired learning outcomes
  • Develop role-based competency profiles and learning paths to support a best-in-class onboarding program and ongoing employee, with an emphasis on front-line luxury-related sales and service as well as leadership development
  • Complete, or oversee instructional designers who complete, a design analysis, identifying context requirements, researching subject matter, conducting a task analysis, and planning the design of learning experiences including appropriate format selection and assessment planning
  • Complete, or oversee instructional designers who develop learning solutions, creating appropriate content for courses that may include video, photos, audio, tests, quizzes, and interactive activities
  • Manage end-to-end design projects, acting as a liaison between Subject Matter Experts and Instructional Designers
  • Facilitate learning experiences including for organizational leaders as well as ensure the training of facilitators
  • Develop and implement a delivery and communications plan
  • Develop an evaluation plan, instruments, and reporting method to assess outcomes, calculate metrics, communicating results, and leveraging insights to improve the solution

Qualifications:

  • Degree or certification in Adult Education, Corporate Learning and Development, or equivalent experience with the ADDIE model (or similar)
  • 5 years of experience in the design and facilitation of workshops supporting multiple levels of an organization
  • Demonstrated proficiency in instructional design software including Articulate Storyline, Rise, and Camtasia
  • Experience managing and implementing learning programs
  • Strong understanding of Adult Learning principles and theories and their practical application
  • Demonstrated ability to build strong relationships within a diverse organization
  • Experience working in the travelindustry or a luxury service provider would be an asset

We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If you require accommodation due to a disability at any stage of our hiring process, please advise us when completing your application.

#J-18808-Ljbffr

  • Manager, Field Excellence

    4 weeks ago

    Old Toronto, Canada The Institute for Performance and Learning Full time

    Job DescriptionReporting to the Affiliate Lead, Customer and Market Insights, you are responsible for all aspects of planning, enabling, and performance tracking for Biogen’s field force efforts across your assigned business unit(s). This extends to all customer-facing teams (sales, MSLs, Market Access). You work closely with these teams to ensure field...

  • Manager, Field Excellence

    3 weeks ago

    Old Toronto, Canada The Institute for Performance and Learning Full time

    Job DescriptionReporting to the Affiliate Lead, Customer and Market Insights, you are responsible for all aspects of planning, enabling, and performance tracking for Biogen’s field force efforts across your assigned business unit(s). This extends to all customer-facing teams (sales, MSLs, Market Access). You work closely with these teams to ensure field...

  • Manager, Field Excellence

    3 weeks ago

    Old Toronto, Canada The Institute for Performance and Learning Full time

    Job DescriptionReporting to the Affiliate Lead, Customer and Market Insights, you are responsible for all aspects of planning, enabling, and performance tracking for Biogen’s field force efforts across your assigned business unit(s). This extends to all customer-facing teams (sales, MSLs, Market Access). You work closely with these teams to ensure field...

  • Grocery Manager Full Time

    3 weeks ago

    Toronto, ON, Canada The Institute for Performance and Learning Full time

    Job Description Reporting to the Affiliate Lead, Customer and Market Insights, you are responsible for all aspects of planning, enabling, and performance tracking for Biogen’s field force efforts across your assigned business unit(s). You work closely with these teams to ensure field staff possess the process and system competencies to ably deploy...

  • Manager, Field Excellence

    4 weeks ago

    Toronto, ON, Canada The Institute for Performance and Learning Full time

    Job Description Reporting to the Affiliate Lead, Customer and Market Insights, you are responsible for all aspects of planning, enabling, and performance tracking for Biogen’s field force efforts across your assigned business unit(s). This extends to all customer-facing teams (sales, MSLs, Market Access). You work closely with these teams to ensure field...

  • Manager, Learning and Organizational Development

    2 weeks ago

    Old Toronto, Canada EightSix Network Inc Full time

    Manager, Learning and Organizational Development Part Time / Full Time Manager, Learning and Organizational DevelopmentAs we move through a period of exciting transformation and organizational change, Professional Engineers Ontario (PEO) has an immediate opening for a Manager, Learning & Organizational Development.Under the authority of the Professional...

  • Manager, Learning and Organizational Development

    2 weeks ago

    Old Toronto, Canada EightSix Network Inc Full time

    Manager, Learning and Organizational Development Part Time / Full Time Manager, Learning and Organizational DevelopmentAs we move through a period of exciting transformation and organizational change, Professional Engineers Ontario (PEO) has an immediate opening for a Manager, Learning & Organizational Development.Under the authority of the Professional...

  • Manager, Learning and Organizational Development

    2 weeks ago

    Old Toronto, Canada EightSix Network Inc Full time

    Manager, Learning and Organizational Development Part Time / Full Time Manager, Learning and Organizational DevelopmentAs we move through a period of exciting transformation and organizational change, Professional Engineers Ontario (PEO) has an immediate opening for a Manager, Learning & Organizational Development.Under the authority of the Professional...

  • Performance Engineer

    2 weeks ago

    Old Toronto, Canada Score Media and Gaming Inc. Full time

    theScore , a wholly-owned subsidiary of PENN Entertainment  , empowers millions of sports fans through its digital media and sports betting products. Its media app ‘theScore’ is one of the most popular in North America, delivering fans highly personalized live scores, news, stats, and betting information from their favorite teams, leagues, and...

  • Learning Specialist

    4 weeks ago

    Old Toronto, Canada Travel Edge Group Full time

    Please note this is a full-time 12 month contract position. Job Description At Travel Edge Network we are looking for a talented Learning Specialist to design, build, and curate learning solutions and knowledge resources for different internal audiences. Administer the LMS by publishing digital learning content, maintaining learning assets and user...

  • Learning Specialist

    4 weeks ago

    Old Toronto, Canada Travel Edge Group Full time

    Please note this is a full-time 12 month contract position. Job Description At Travel Edge Network we are looking for a talented Learning Specialist to design, build, and curate learning solutions and knowledge resources for different internal audiences. Administer the LMS by publishing digital learning content, maintaining learning assets and user...

  • Learning Specialist

    4 weeks ago

    Old Toronto, Canada Travel Edge Group Full time

    Please note this is a full-time 12 month contract position. Job Description At Travel Edge Network we are looking for a talented Learning Specialist to design, build, and curate learning solutions and knowledge resources for different internal audiences. Administer the LMS by publishing digital learning content, maintaining learning assets and user...

  • Performance Manager

    2 weeks ago

    Old Toronto, Canada EightSix Network Inc Full time

    The Performance Manager is tasked with supporting the Sales team, serving as an expert in autoTRADER's online and digital products purchased by customers. This role involves reviewing analytics and customer account performance, advising the Sales Team based on findings, and providing data and reports for client meetings.Responsibilities:Customer...

  • Performance Manager

    2 weeks ago

    Old Toronto, Canada EightSix Network Inc Full time

    The Performance Manager is tasked with supporting the Sales team, serving as an expert in autoTRADER's online and digital products purchased by customers. This role involves reviewing analytics and customer account performance, advising the Sales Team based on findings, and providing data and reports for client meetings.Responsibilities:Customer...

  • Performance Manager

    2 weeks ago

    Old Toronto, Canada EightSix Network Inc Full time

    The Performance Manager is tasked with supporting the Sales team, serving as an expert in autoTRADER's online and digital products purchased by customers. This role involves reviewing analytics and customer account performance, advising the Sales Team based on findings, and providing data and reports for client meetings.Responsibilities:Customer...

  • Summer Learning Camp Counsellor

    4 weeks ago

    Toronto, Canada Ontario Learning Development Foundation Full time

    Ontario Learning Development Foundation (OLDF) seeks summer camp counsellors to join our educational summer camp program. **Ontario Learning Development Foundation (OLDF)** is a registered charity in Canada that performs training and educational services for youths, children, new immigrants, and seniors. Our mission is to transform our communities through...

  • Manager, Learning

    1 week ago

    Toronto, Canada CPP Investments Full time

    Job DescriptionReporting to the Director, Leadership Development and working collaboratively with the Organisational Development (OD) team and in partnership with colleagues across the organization, the Manager, Learning & Development is responsible for the design, experience, planning and delivery of enterprise-wide learning solutions that build...

  • Manager II, Machine Learning Engineering

    3 weeks ago

    Old Toronto, Canada Pinterest Full time

    What you’ll do: Manage and grow the engineering team, providing technical vision and long-term roadmap. Understand the conversion data and improve the ads conversion prediction models by improving label quality and volume, as well as building innovative modeling solutions. Effectively collaborate and partner with several cross functional teams to improve...

  • Manager II, Machine Learning Engineering

    7 days ago

    Old Toronto, Canada Pinterest Full time

    What you’ll do: Manage and grow the engineering team, providing technical vision and long-term roadmap. Understand the conversion data and improve the ads conversion prediction models by improving label quality and volume, as well as building innovative modeling solutions. Effectively collaborate and partner with several cross functional teams to improve...

  • Machine Learning Engineer

    4 weeks ago

    Old Toronto, Canada Quincus Full time

    “Make every logistics journey your best one yet” The Company. Founded in 2014, Quincus is a B2B supply chain operating SaaS platform headquartered inSingapore. We solve today's global supply chain challenges with groundbreaking technology. Using AI and machine learning, we have digitized and optimized the logistics process while giving customers full...