Current jobs related to Specialized Insurance Service Representative - Oakville - Travelers Canada
-
Insurance Customer Service Representative
7 days ago
Oakville, Ontario, Canada Billyard Insurance Group Full timeAbout Billyard Insurance GroupBillyard Insurance Group is a leading insurance brokerage that offers a dynamic and supportive work environment. Our team is committed to delivering exceptional customer service and providing our clients with the best possible insurance solutions.Job SummaryWe are seeking a highly skilled and customer-focused Customer Service...
-
Insurance Customer Service Representative
7 days ago
Oakville, Ontario, Canada Billyard Insurance Group Full timeAbout Billyard Insurance GroupBillyard Insurance Group is a leading insurance brokerage that offers a dynamic and supportive work environment. Our team is committed to delivering exceptional customer service and providing our clients with the best possible insurance solutions.Job SummaryWe are seeking a highly skilled and customer-focused Customer Service...
-
Insurance Customer Service Representative
2 weeks ago
Oakville, Ontario, Canada Billyard Insurance Group Full timeAbout Billyard Insurance GroupBillyard Insurance Group is a leading insurance brokerage that offers a range of insurance products and services to individuals and businesses. We are committed to providing our customers with exceptional service and support.Job SummaryWe are seeking a highly motivated and customer-focused Customer Service Representative to join...
-
Insurance Customer Service Representative
2 weeks ago
Oakville, Ontario, Canada Billyard Insurance Group Full timeAbout Billyard Insurance GroupBillyard Insurance Group is a leading insurance brokerage that offers a range of insurance products and services to individuals and businesses. We are committed to providing our customers with exceptional service and support.Job SummaryWe are seeking a highly motivated and customer-focused Customer Service Representative to join...
-
Insurance Customer Service Representative
5 days ago
Oakville, Ontario, Canada Billyard Insurance Group Full timeCustomer Service Representative - InsuranceBillyard Insurance Group is a leading insurance brokerage that empowers brokers to thrive in today's dynamic insurance landscape. We are committed to attracting the best insurance professionals and equipping them with cutting-edge technology, tools, and support.Responsibilities:Communicate with customers via phone,...
-
Insurance Customer Service Representative
6 days ago
Oakville, Ontario, Canada Billyard Insurance Group Full timeCustomer Service Representative - InsuranceBillyard Insurance Group is a leading insurance brokerage that empowers brokers to thrive in today's dynamic insurance landscape. We are committed to attracting the best insurance professionals and equipping them with cutting-edge technology, tools, and support.Responsibilities:Communicate with customers via phone,...
-
Specialized Insurance Service Representative
3 months ago
Oakville, Canada The Travelers Companies, Inc. Full timeWho Are We? - Solid reputation, passionate people and endless opportunities. That’s Travelers. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy and a workplace in which you truly can make a difference. - Job...
-
Insurance Customer Service Representative
6 days ago
Oakville, Ontario, Canada Billyard Insurance Group Full timeCustomer Service Representative - InsuranceBillyard Insurance Group is a leading insurance brokerage that empowers brokers to thrive in the dynamic insurance landscape. We are committed to attracting top talent and providing them with cutting-edge technology, tools, and support to excel in their roles.Responsibilities:Communicate with customers via phone,...
-
Insurance Customer Service Representative
6 days ago
Oakville, Ontario, Canada Billyard Insurance Group Full timeCustomer Service Representative - InsuranceBillyard Insurance Group is a leading insurance brokerage that empowers brokers to thrive in the dynamic insurance landscape. We are committed to attracting top talent and providing them with cutting-edge technology, tools, and support to excel in their roles.Responsibilities:Communicate with customers via phone,...
-
Insurance Customer Service Representative
2 days ago
Oakville, Ontario, Canada Billyard Insurance Group Full timeCustomer Service Representative - InsuranceBillyard Insurance Group is a leading insurance brokerage that empowers brokers to thrive in the dynamic insurance landscape. We are committed to attracting top talent and providing them with cutting-edge technology, tools, and support to excel in their roles.Responsibilities:Communicate with customers via phone,...
-
Insurance Customer Service Representative
2 days ago
Oakville, Ontario, Canada Billyard Insurance Group Full timeCustomer Service Representative - InsuranceBillyard Insurance Group is a leading insurance brokerage that empowers brokers to thrive in the dynamic insurance landscape. We are committed to attracting top talent and providing them with cutting-edge technology, tools, and support to excel in their roles.Responsibilities:Communicate with customers via phone,...
-
Insurance Customer Service Representative
11 hours ago
Oakville, Ontario, Canada Billyard Insurance Group Full timeCustomer Service Representative - InsuranceBillyard Insurance Group is a leading insurance brokerage that empowers brokers to thrive in the dynamic insurance landscape. We are committed to attracting top talent and providing them with cutting-edge technology, tools, and support to excel in their roles.Responsibilities:Communicate with customers via phone,...
-
Insurance Customer Service Representative
9 hours ago
Oakville, Ontario, Canada Billyard Insurance Group Full timeCustomer Service Representative - InsuranceBillyard Insurance Group is a leading insurance brokerage that empowers brokers to thrive in the dynamic insurance landscape. We are committed to attracting top talent and providing them with cutting-edge technology, tools, and support to excel in their roles.Responsibilities:Communicate with customers via phone,...
-
Insurance Account Representative
8 hours ago
Oakville, Ontario, Canada Eric Gruscyk - Desjardins Insurance Agent Full timeInsurance Sales Representative OpportunityWe are seeking a motivated and results-driven Insurance Sales Representative to join our team at Eric Gruscyk - Desjardins Insurance Agent. As a key member of our team, you will be responsible for developing leads, scheduling appointments, and identifying customer needs to market appropriate products and services.Key...
-
Desjardins Insurance Representative
4 months ago
Oakville, Canada Eric Gruscyk - Desjardins Insurance Agent Full time**Insurance Sales Representative - Desjardins Agent Team Member**: Location: Oakville, ON Type: Full Time, Permanent **Position Overview**: A successful Desjardins Agent is seeking a qualified professional to join their winning team for the role of Insurance Account Representative - Desjardins Agent Team Member. We seek an energetic professional interested...
-
Insurance Sales Representative
1 week ago
Oakville, Ontario, Canada Eric Gruscyk - Desjardins Insurance Agent Full timeLife Insurance RepresentativeAre you a motivated and customer-focused individual looking for a challenging role in the insurance industry? We are seeking a Life Insurance Representative to join our team at Eric Gruscyk - Desjardins Insurance Agent.Key Responsibilities:Develop and execute sales strategies to meet marketing goals and objectives.Provide...
-
Insurance Sales Representative
1 week ago
Oakville, Ontario, Canada Eric Gruscyk - Desjardins Insurance Agent Full timeLife Insurance RepresentativeAre you a motivated and customer-focused individual looking for a challenging role in the insurance industry? We are seeking a Life Insurance Representative to join our team at Eric Gruscyk - Desjardins Insurance Agent.Key Responsibilities:Develop and execute sales strategies to meet marketing goals and objectives.Provide...
-
Insurance Sales Representative
2 weeks ago
Oakville, Ontario, Canada Eric Gruscyk - Desjardins Insurance Agent Full timeLife Insurance RepresentativeAre you a motivated and customer-focused individual looking for a challenging role in the insurance industry? We are seeking a Life Insurance Representative to join our team at Eric Gruscyk - Desjardins Insurance Agent.Key Responsibilities:Develop and execute sales strategies to meet marketing goals and objectives.Provide...
-
Insurance Sales Representative
2 weeks ago
Oakville, Ontario, Canada Eric Gruscyk - Desjardins Insurance Agent Full timeLife Insurance RepresentativeAre you a motivated and customer-focused individual looking for a challenging role in the insurance industry? We are seeking a Life Insurance Representative to join our team at Eric Gruscyk - Desjardins Insurance Agent.Key Responsibilities:Develop and execute sales strategies to meet marketing goals and objectives.Provide...
-
Insurance Sales Representative
1 day ago
Oakville, Ontario, Canada Eric Gruscyk - Desjardins Insurance Agent Full timeLife Insurance RepresentativeAre you a motivated and customer-focused individual looking for a challenging role in the insurance industry? We are seeking a Life Insurance Representative to join our team at Eric Gruscyk - Desjardins Insurance Agent.Key Responsibilities:Develop leads, schedule appointments, and identify customer needs to market appropriate...
Specialized Insurance Service Representative
4 months ago
Specialized Insurance Service Representative (12 month contract) page is loaded Specialized Insurance Service Representative (12 month contract) Apply remote type Hybrid locations ON - Oakville time type Full time posted on Posted 2 Days Ago job requisition id R-36279 Who Are We?
Solid reputation, passionate people and endless opportunities. That’s Travelers. Our superior financial strength and consistent record of strong operating returns mean security for our customers – and opportunities for our employees. You will find Travelers to be full of energy and a workplace in which you truly can make a difference.
Job Category Operations Target Openings 1 What Is the Opportunity? Are you an expert multitasker with the ability to navigate multiple systems? Do you have deep product knowledge with a passion for helping others resolve issues and explore available insurance products? The Specialized Insurance Service Representative is at the heart of Travelers of Canada's Personal Insurance. By handling a high volume of inbound calls from customers and brokers for questions about complex policies and billing for existing lines and products, you will set the tone for how our Customer Service is experienced. You will provide assurance to customers and brokers that they can depend on Travelers during life's rainy days. As you expand your communication, technical, and business knowledge you will have the opportunity to grow your career at Travelers.What Will You Do?
- Assess individual customer and broker situations to provide guidance on eligibility, policy coverage, and other options.
- Review and resolve policy cancellations, reinstatements, and service-related complaints.
- Act as an expert for multiple online billing systems and brokerage portal websites to provide proactive broker and customer support.
- De-escalate customer and broker concerns to resolve conflicts and build a deeper level of trust.
- Use sound judgement and product knowledge when identifying new business opportunities.
- Utilize thorough product, sales/customer service knowledge to counsel and sell available insurance products to Travelers employees.
- Perform other duties as assigned.
- Perform other duties as assigned.
What Will Our Ideal Candidate Have?
- Bachelor’s Degree.
- Other Than Life (OTL) license preferred in resident province and in the province in which you will be conducting business.
- Solid knowledge of Personal Insurance products.
- Bi-lingual in English and French.
- Excellent customer service skills.
- Excellent communication skills with the ability to actively listen and empathize.
- Ability to leverage math and analytical skills to assist with billing inquiries.
- Strong multitasking skills including the ability to apply typing skills and system navigation to proactively address customers’ needs and concerns.
- Ability to effectively work in a fast-paced environment with multiple competing priorities.
What is a Must Have?
- High School Diploma or GED.
- Two years of customer service or call center experience.
- Health Insurance: Employees and their eligible family members – including spouses, partners, and children – are eligible for coverage from the first day of employment.
- Retirement: Travelers provides a core contribution of 3% of your total eligible earnings to your Deferred Profit Sharing Plan (“DPSP”). Travelers also matches your savings plan contribution dollar-for-dollar up to 5% of base pay.
- Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off (“PTO”) annually, plus the opportunity to purchase additional days to allow for up to a total of 36 PTO days per year. You will also receive twelve paid company Holidays.
- Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
- Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
Travelers is an equal opportunity employer. We are committed to providing accommodation to persons with disabilities. If you require accommodation during the recruitment or interview process we will work with you to accommodate your needs.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.
About Us- Travelers has more than 33,000 employees in the United States, Canada, the United Kingdom, and Ireland. >> Explore life at Travelers .
- We have 10 diversity networks, employee-led organizations dedicated to fostering the development and success of our employees. >> Discover diversity and inclusion .
- Employees and their eligible family members – including spouses, domestic partners and children – are eligible for coverage from the first day of employment. >> Explore benefits .
- Travelers has been recognized by organizations such as G.I. Jobs, Human Rights Campaign Foundation, and Military Times. >> Read more about recognition .
