Customer Experience Associate
7 days ago
Join to apply for the Customer Experience Associate role at TD. Work Location Calgary, Alberta, Canada Hours 30 hours per week Line Of Business Personal & Commercial Banking Pay Details $22.50 - $28.33 CAD per hour Department Overview At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long‑lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience. Role Overview Can you bring your charming self to work and make customer interactions delightful? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all‑around champion who can understand customer needs and advise best‑suited banking solutions for a positive customer experience. In This Role, You Will Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters Respond and resolve customers' concerns using standard procedures and escalating non‑standard activities, as necessary Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner Connect personally with customers to advise them appropriately and clearly on banking solutions and processes Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development Assist the team by respecting coworkers, staying dedicated, and keeping everyone up‑to‑date on the status of routine activities Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence Job Requirements High School diploma and/or 1+ years of relevant experience Undergraduate degree or equivalent is an asset. Strong administration, organizational, planning and time management skills to work in a fast‑paced environment. Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet. A go‑getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities. A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner Seniority Level Entry level Employment Type Part‑time Job Function Other Industry Banking Language Requirement (Quebec Only) Sans Objet Referrals increase your chances of interviewing at TD by 2x. #J-18808-Ljbffr
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Customer Experience Associate
7 days ago
Calgary, Canada TD Securities Full timeCustomer Experience Associate – TD Securities Join to apply for the Customer Experience Associate role at TD Securities. Work Location: Calgary, Alberta, Canada. Hours: 30 per week. Line of Business: Personal & Commercial Banking. Pay Details: $22.50 – $28.33 CAD. TD is committed to providing fair and equitable compensation opportunities to all...
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Customer Experience Associate
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Calgary, Canada TD Securities Full timeCustomer Experience Associate Work Location: Calgary, Alberta, Canada Hours: 15 Line Of Business: Personal & Commercial Banking Pay: $22.50 – $28.33 CAD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our...
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Calgary, Alberta, Canada TD Securities Full timeWork Location:Calgary, Alberta, Canada*Hours:*30*Line Of Business:*Personal & Commercial Banking*Pay Details:*$ $28.33 CADTD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have...
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Calgary, Alberta, Canada TD Full time $23 - $28Work Location:Calgary, Alberta, CanadaHours:22.5Line of Business:Personal & Commercial BankingPay Details:$ $28.33 CADTD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have...
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4 days ago
Calgary, Alberta, Canada TD Full time $23 - $28Work Location:Calgary, Alberta, CanadaHours:15Line of Business:Personal & Commercial BankingPay Details:$ $28.33 CADTD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been...
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Calgary, Alberta, Canada TD Full timeWork Location:Calgary, Alberta, Canada*Hours:*15*Line Of Business:*Personal & Commercial Banking*Pay Details:*$ $28.33 CADTD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have...
