Business Development Manager- Bilingual
2 weeks ago
Scope of the Position
The Business Development Manager role at Chartwell is an exceptional opportunity for an enterprising, self-directed Sales/B2B professional who brings demonstrated experience in sales, a sense of urgency, a drive for results, and who genuinely enjoys interacting with seniors.
The Business Development Manager’s primary responsibility will be to drive qualified move-in referrals for a portfolio of properties by building a network of community influencers, increasing participation at regional events, and establishing community outreach opportunities with corporate markets. A dynamic and motivated individual who is able to deliver effective presentations to targeted groups, work independently, and also work within a team environment focused on customer service is required. The Business Development Manager will be responsible for building and nurturing a referral network to support Chartwell properties in the Gatineau, Ottawa, and Montreal areas. A bilingual candidate is required.
Key Activities
Create, retain and grow a portfolio of strategic networking partnerships.
Conduct business development activities with key referral sources to drive new business and achieve quotas of new initial contacts and permanent move-ins.
Develop and foster professional relationships with members of the local healthcare community, real estate community, and financial community.
Consistently build up the sales pipeline with qualified prospects from referrals.
Source, evaluate and implement strategic sponsorships and partnerships with key groups and organizations to promote brand awareness and achieve determined business outcomes.
Prospect and qualify new referral sources through phone, email, and various outreach conduits.
Research companies and identify their key decision makers and alignment with Chartwell’s mission, vision, and values.
Maintain existing referral relationships with community partners by providing support, information, education, and guidance to increase number of referrals.
Maintain and document business development activities in the CRM (Yardi-Senior CRM).
Participate and volunteer at local area events and provide information to the public, and community organizations.
Coordinate and deliver presentations to groups and organizations.
Integrate local Retirement Living Consultants (RLCs) into referral relationships.
Identify potential referral sources and educate, nurture, and develop relationships in a defined market.
Identify and complete networking activities as per the regional business development plan; maintain and update the plan consistently to reflect activities; ensure adherence to allocated budget.
Actively participate in weekly management/leadership meetings to provide updates regarding networking activity, community events and other related information.
Practice our corporate values of R.E.S.P.E.C.T.
Other related duties, as assigned.
Qualifications
Experience:
A minimum of 3 years previous experience in business development and building community relationships in a results-driven environment in the senior living or healthcare sector.
Demonstrated history of success in outside sales with a focus on senior services or healthcare.
Established network of professional business development relationships in the Gatineau and Ottawa areas highly preferred.
Proven ability to maintain highly effective referral relationships with a large number of professional sources.
Experience in senior housing highly preferred.
Education:
Post-secondary education in related field is considered an asset.
Professional sales training is considered an asset.
Skills & Abilities:
Excellent communication skills both verbal and written.
Solid organizational, planning, problem solving, follow through and detail skills.
Ability to multi-task, network and promote services.
Results focused in a pro-active busy environment.
Ability to plan, organize, and execute business development and community integration plans.
In-depth knowledge of the local community and surrounding areas
Computer literate with knowledge of related software programs (e.g., Microsoft Office - Excel, Word and Power Point, Google docs). Comfortable with CRM software (e.g., Yardi).
Special Requirements
Must live within commuting distance to Gatineau/Ottawa region.
Must be fluent in English and French.
Must possess flexibility to participate in evenings and weekend events and functions.
Valid provincial driver’s license required as is access to a vehicle.
Criminal Reference Check and Vulnerable Persons Check.
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