Senior AWS Connect Developer to develop customized IVR flows within AWS Connect.

3 days ago


Toronto, Canada S.i. Systems Full time

Our client is one of Canada's largest client-focused healthcare provider. They are looking for a Senior AWS Connect Developer to develop customized IVR flows within AWS Connect.

Location: 3 days/week (Mississauga)
Duration: 6 Months

Project: Patent Connect Portal. Patient Connect is a Salesforce Portal, and our client is looking for someone to integrate, automate, and configure AWS Connect. This is utilized by Pharmacists, Physicians, Nurses, and Patients who use Voice, Email, and SMS to connect - the voice part is done on AWS connect for IVR flow. Develop and customize new IVR flows within AWS Connect.

Responsibilities:
Set up and integrate AWS Connect with Salesforce, including hands-on design, development, and maintenance of Connect flows.
Hands on experience with AWS service like AWS Connect, Lex, Polly, Lambda,
Develop and optimize GitLab CI/CD pipelines for streamlined deployment and infrastructure automation using terraform.

Must Have Skills:
AWS Connect
Terraform

Nice to Haves:
Salesforce

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