Bilingual English-German Customer…
3 weeks ago
Job Title: Bilingual English-German Customer Support Specialist (Software Project) Location: Remote (Work hours: CET 9 am – 6 pm) Company: Callnovo Inc. Overview We are seeking a dedicated and skilled Bilingual English-German Customer Support Specialist to join our team for a software project. The ideal candidate will have excellent communication skills, technical expertise, and the ability to provide exceptional customer service. Responsibilities Respond to customer requests, translators, resellers, and system administrators regarding the use of Avanquest’s PDF B2B products. Analyze basic issues by recreating customer environments and conducting remote meetings. Write problem summaries to facilitate faster processing and collaborate directly with the development team for product improvements. Develop quick solutions or workarounds for customer issues. Follow standard response templates to ensure consistent and accurate support. Document issues in the ticket system for further processing by the development team. Analyze complex issues by recreating customer environments and conducting remote meetings. Develop and update response templates. Solve complex problems and discuss new features with the development team. Create and maintain detailed documentation of issues, solutions, and troubleshooting steps. Requirements Communication Skills: Excellent written and spoken English and German (French is a plus). Must be able to communicate effectively with customers via email in English, German, and possibly French. Technical Skills: Strong understanding of the product being supported, and familiarity with the technology and tools used for technical support. Experience with Windows Software and ideally server systems is required. Problem-Solving Skills: Ability to identify and analyze technical and customer problems, providing effective and efficient solutions. Customer Service Experience: Proven experience in IT customer service support, demonstrating the ability to handle difficult situations and deliver positive results. Patience and Empathy: Ability to remain patient and empathetic with customers, even in challenging situations. Conciseness: Ability to offer satisfying solutions to minimize the number of inquiries and maintain customer interest in the products. How to Apply If you meet the above qualifications and are excited about the opportunity to join our team, please submit your resume and a cover letter detailing your relevant experience. #J-18808-Ljbffr
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Bilingual English-German Customer…
2 weeks ago
Toronto, Canada Callnovo Full timeJob Title: Bilingual English-German Customer Support Specialist (Software Project)Location: Remote (Work hours: CET 9 am – 6 pm) Company: Callnovo Inc. Overview: We are seeking a dedicated and skilled Bilingual English-German Customer Support Specialist to join our team for a software project. The ideal candidate will have excellent communication skills,...
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Bilingual Customer Support Specialist
3 weeks ago
Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Victoria, Surrey, Halton Hills, London, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada DataAnnotation Full timeOverviewWe are looking for a Bilingual Customer Support Specialist to join our team to train AI models. You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of each model. In this role you will need to hold an expert level of linguistics. You will have conversations in both German and English...
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Remote German Payroll Specialist IV
3 weeks ago
Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Victoria, Surrey, Halton Hills, London, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada Dayforce US, Inc. Full timeA global human capital management firm is looking for a Payroll Specialist. In this role, you will manage payroll processes for clients, ensuring compliance with German legislation. Strong experience in German payroll, excellent communication skills in both German and English, and a focus on customer service are essential. The position offers opportunities...
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Bilingual Senior Application Analyst
3 weeks ago
Toronto, Canada Dayforce US, Inc. Full timeA global human capital management company in Toronto is looking for an Application Analyst to provide application support to their customers. Ideal candidates will have a Bachelor's degree in Computer Science and be fluent in both German and English. Offering an opportunity to work in a collaborative environment with a focus on customer satisfaction, this...
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Bilingual Senior Application Analyst
3 weeks ago
Toronto, Canada Dayforce US, Inc. Full timeA global human capital management company in Toronto is looking for an Application Analyst to provide application support to their customers. Ideal candidates will have a Bachelor's degree in Computer Science and be fluent in both German and English. Offering an opportunity to work in a collaborative environment with a focus on customer satisfaction, this...
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Bilingual Senior Application Analyst
3 weeks ago
Toronto, Canada Dayforce US, Inc. Full timeA global human capital management company in Toronto is looking for an Application Analyst to provide application support to their customers. Ideal candidates will have a Bachelor's degree in Computer Science and be fluent in both German and English. Offering an opportunity to work in a collaborative environment with a focus on customer satisfaction, this...
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German Translator
7 days ago
Vancouver, Canada Skylark Health and Wellness Clinic Full time**Job Overview** **Responsibilities** - Translate written materials from one language to another while maintaining the original meaning and context. - Teaching key words or phrases to our support staff. - Write and edit translated documents to ensure high-quality output. - Communicate effectively with clients and team members to clarify project requirements...
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Bilingual Senior Operations Specialist
1 week ago
Saskatoon, Canada Just Eat Takeaway.com Full timeA leading tech company in Canada is seeking an Operations team member to manage courier logistics and enhance stakeholder experience. The role involves resolving escalations and collaborating with various teams for seamless operations. Ideal candidates are self-starters, fluent in German and English, and thrive in a fast-paced environment, displaying strong...
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Mississauga, Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Surrey, Victoria, London, Halton Hills, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada Citi Full timeBilingual Customer Service Representative (French & English) The Customer Service Representative is an entry level position responsible for assisting with customer service inquiries and providing solutions based on client needs in coordination with the Customer Service function. The overall objective is to analyze the best course of action to resolve client...
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Remote Bilingual Customer Service Agent
2 weeks ago
Vancouver, Toronto, Montreal, Calgary, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Surrey, Victoria, London, Halton Hills, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada MCAP Full timeA financial services company is seeking a Customer Service Representative to assist clients remotely with inquiries about its products and services. The ideal candidate should have excellent communication skills, ability to work independently, and experience in a customer-facing role. Bilingual in French and English is required. This full-time position...
