Bilingual Customer Service Representative French and English required
2 weeks ago
Bilingual Customer Service Representative (French & English) The Customer Service Representative is an entry level position responsible for assisting with customer service inquiries and providing solutions based on client needs in coordination with the Customer Service function. The overall objective is to analyze the best course of action to resolve client issues. Resume must be attached to be considered for position. Responsibilities Assist with evaluating and resolving service inquiries from clients across different platforms. Effectively use various computer systems to complete assigned tasks and address account inquiries. Develop and maintain working knowledge of specific groups of Citi products and services. Analyze and identify potential risks and identify solutions that meet client needs. Complete assigned tasks in an accurate and efficient manner. Resolve disputes and retain clients while minimizing operating loss, through adherence to established rules and regulations. Fulfill the clients’ necessities while providing an exceptional client experience, measured by specific metrics. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Qualifications Bilingual (Fluent in French and English) 1-3 years of work experience in a related role. Proficient in Microsoft Office and Windows Operating Systems. Demonstrated experience solving customer service inquiries. Effective verbal and written communication skills. Ability to work in a fast‑pace environment. Excellent technical and data entry skills, including utilization of a 10‑key touchpad. Proven ability to navigate multiple systems and customer service platforms concurrently. Education High School diploma or equivalent. Job Details Starting pay: $25.38 per hour ($49,500 annual) to $27.95 per hour ($54,500 annual). Work from home – Mississauga, Ontario, Canada. Work from home – London, Ontario, Canada. Work from home – Ottawa, Ontario, Canada. Full time only – 37.5 hours per week. Shift flexible: must work during business hours, statutory holidays, weekends, and until 9:00 p.m. weekdays and 6:00 p.m. weekends. High‑speed internet required – Minimum connection speed of 10 Mbps, downstream 3 Kbps. Dial‑up, satellite, and Wi‑Fi Internet are not supported. Dedicated quiet workspace required. Resume must be attached to be considered for position. Must be bilingual – Fluent in French and English. Citi is an equal‑opportunity employer, and qualified candidates will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. If you have a disability and need a reasonable accommodation to use our search tools or apply for a career opportunity, please view Citi’s EEO Policy Statement and the Know Your Rights poster. #J-18808-Ljbffr
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Remote Bilingual Customer Service Agent
2 weeks ago
Vancouver, Toronto, Montreal, Calgary, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Surrey, Victoria, London, Halton Hills, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada MCAP Full timeA financial services company is seeking a Customer Service Representative to assist clients remotely with inquiries about its products and services. The ideal candidate should have excellent communication skills, ability to work independently, and experience in a customer-facing role. Bilingual in French and English is required. This full-time position...
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Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Victoria, Surrey, Halton Hills, London, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada Mashreq Bank Full timeJob Summary HR Service Jobs is seeking a highly motivated and professional French-Bilingual Customer Service Representative to join our remote team in Canada. In this role, you will be responsible for delivering exceptional support to our customers, resolving their inquiries, and ensuring a positive experience across all communication channels. This position...
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Bilingual Customer Service Representative
7 days ago
Ontario, Canada Bilingual Source Full timeBilingual Customer Services Representative (French required) Introduction Are you a calm and reliable communicator who enjoys building strong relationships with clients? Our client is looking for a Bilingual Customer Services Representative fluent in French and English to support a stable and well-structured sales and client engagement team. This is an...
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Bilingual Customer Service Representative
7 days ago
Mississauga, Canada Bilingual Source Full timeBilingual Customer Services Representative (French required) Introduction Are you a calm and reliable communicator who enjoys building strong relationships with clients? Our client is looking for a Bilingual Customer Services Representative fluent in French and English to support a stable and well-structured sales and client engagement team. This is an...
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Bilingual Customer Service Representative
1 week ago
Mississauga, Canada Bilingual Source Full timeBilingual Customer Services Representative (French required) Introduction Are you a calm and reliable communicator who enjoys building strong relationships with clients? Our client is looking for a Bilingual Customer Services Representative fluent in French and English to support a stable and well-structured sales and client engagement team. This is an...
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Bilingual Customer Service Representative
1 week ago
mississauga, Canada Bilingual Source Full timeBilingual Customer Services Representative (French required)IntroductionAre you a calm and reliable communicator who enjoys building strong relationships with clients? Our client is looking for a Bilingual Customer Services Representative fluent in French and English to support a stable and well-structured sales and client engagement team. This is an...
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Bilingual Customer Service Representative
1 week ago
Mississauga, Canada Bilingual Source Full timeBilingual Customer Services Representative (French required)IntroductionAre you a calm and reliable communicator who enjoys building strong relationships with clients? Our client is looking for a Bilingual Customer Services Representative fluent in French and English to support a stable and well-structured sales and client engagement team. This is an...
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Bilingual Customer Service Representative
6 days ago
Mississauga, Canada Bilingual Source Full timeBilingual Customer Services Representative (French required)IntroductionAre you a calm and reliable communicator who enjoys building strong relationships with clients? Our client is looking for a Bilingual Customer Services Representative fluent in French and English to support a stable and well-structured sales and client engagement team. This is an...
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Ottawa, Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Surrey, Victoria, London, Halton Hills, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada NTT DATA, Inc. Full timeCompany: NTT DATA Services NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Remote Bilingual Customer Service Representative (English/French) to join our team remote in Canada....
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Mississauga, ON, Canada Bilingual Source Full timeBilingual Technical Support Representative - Onsite Onsite Role / Regular Hours / Offer On-Site Games Room / Above Average Starting Salary / Growing Company. Looking for an amazing opportunity in Technical Support? Our client, a leader in their industry, is actively looking to add a bright and ambitious Bilingual Technical Support Representative to...
