Commercial / Planning Manager

1 month ago

London, Canada The Crescent Hotels Group Full time
h3>Description

At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer’, we work hard to create and deliver on what YOU need. We Care. em>

We are looking for our next great team member to join us on our Commercial Strategy team. We are committed to providing you with:

  • Competitive wages
  • An exceptional benefit plan for eligible associates & your family members
  • RSP matching program for eligible associates
  • Flexible scheduling to allow you to focus on what is important to you
  • Discounts with our Crescent managed properties in North America for you & your family members
  • Access to our onsite gym

Here is what you will be doing each day:

As our Director of Commercial Strategy you will lead our Commercial Strategy team to represent the organization in a professional manner and ensure consistent high quality customer service is delivered to all guests and prospective clients. You will be accountable for all sales, marketing and catering sales reports, systems management, and analysis; development and execution of property brand strategies; and promotion of the property as an independent Hotel & Conference Facility. You are also responsible for developing the teams’ sales targets and mentoring the team to achieve their targets and overall goals, in partnership with the Director of Sales. As a member of the Executive Committee, you will collaborate with both corporate and local property departments to best leverage the tools available to maximize exposure and brand recognition of this independent facility.

  • Minimum 5-years’ experience in Sales leadership and strategy at an executive level; Full-service hotel setting preferred.
  • Must have demonstrated knowledge of and experience leading digital strategy development and execution.
  • A degree, diploma or certification in Sales and/or Marketing or a related field, is an asset.
  • Ability to work a flexible schedule on occasion with varied hours of work in alignment with client and event needs.
  • Excellent computer skills - MS Office, CRM software, and the ability to learn and implement new and customized software programs quickly and efficiently.

    You are a market leader and trend setter in the field of hospitality branding and sales, and you are looking for that next step or challenge in your management career. You are a self-motivated and innovative risk taker driven to achieve success. The pride you have in your communication skills, accountability, and strong industry knowledge in a variety of core markets will be a great benefit in this role. You are looking for some flexibility in a job, so working a variety of different shifts, including days, evenings, weekends, and holidays, works for your personal life.

    At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. That’s why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture.

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