Director of Event Sales

2 weeks ago

Calgary, Canada Fairmont Full time
Company Description

Centrally located in downtown Calgary, Fairmont Palliser is the city’s premier, landmark hotel. With 407 elegantly appointed guest rooms, Fairmont Palliser is truly the place to be. Join us in delivering the iconic Calgary experience.

Job Description

Director of Event Sales & Services

The Director of Event Sales & Services will spearhead a vibrant team dedicated to delivering flawless events both within Fairmont Palliser and at off-site locations. With a focus on excellence, they will oversee a wide range of events, from annual gatherings to prestigious conferences, weddings, and intimate meetings, aiming to surpass projected revenue targets while ensuring seamless execution and client satisfaction.
  • Oversees all Event Sales (Local and Group)
  • Manages Local and Group Markets assigned including Key Accounts from initial booking to execution.
  • Handle protocol-related activities and VIP visits.
  • Further to function bookings - prepares event contracts and distribute conference agendas and prepares event orders.
  • Conduct site inspections and food tastings with prospective and repeat customers to understand and exceed guest needs.
  • Prepare departmental budget and forecasts, ensuring effective cost control within set parameters.
  • Establish and maintain rapport with clients throughout the event process, exceeding their expectations and encouraging repeat business.
  • Work closely with the Director of Sales and Marketing to prepare monthly forecasts and review performance metrics.
  • Control function space utilization and ensure the Fairmont standards are met.
  • Develop annual business and marketing plans for the department in collaboration with the Director of Sales and Marketing.
  • Ensures proper maintenance of meeting and function rooms is communicated.
  • Coordinates with Reservations and Client Flow with Food and Beverage outlets.
  • Maintains compliance with Health and Safety standards and company "Sustainability" initiatives.
  • Participates in relevant meetings within the hotel and the local community, representing the Event Sales and Services areas.
  • Maximize employee satisfaction through monthly and annual performance reviews and training coordination.
  • Conduct periodic departmental audits to ensure adherence to core standards.
  • Implement policies and procedures to ensure the successful transition of group requirements and exceed budgeted revenues.
  • Actively seek new business and catering events through prospecting to meet revenue targets.
  • Set goals and activities with Sales and Services Managers, conducting regular meetings to review event activities and goals.
  • Collaborate with Sales Managers to ensure contractual terms are met and function space is maximized.
  • Liaise with in-house AV supplier to maximize audiovisual revenues.
  • Develop and lead a motivated, competent, and cohesive team through incentive and performance management programs.
  • Administer the department budget in a fiscally responsible manner and manage the hiring and training of new team members.
  • Balance operational, administrative, and colleague needs while following all safety policies.
Qualifications
  • Minimum of 5 years of experience in Hotel Catering/Event Management or Sales Management, demonstrating a strong understanding of hospitality industry dynamics and customer service principles.
  • Demonstrated track record of successfully planning and executing events, preferably in diverse settings such as corporate, non-profit, or academic environments.
  • Ability to prioritize guest needs, maintaining composure and professionalism in all interactions, while ensuring exceptional service delivery.
  • Strong interpersonal and communication skills to liaise with clients, vendors, sponsors, and internal stakeholders, ensuring seamless coordination and collaboration throughout the event planning process.
  • Proven track record of planning and executing events with meticulous attention to detail, ensuring seamless logistics and memorable experiences for attendees.
  • Proficiency in Sales & Catering software, Property Manager Systems (preferably Opera Cloud), and Windows-based applications, enabling efficient management of event operations and client relationships.
  • CMP (Certified Meeting Professional) certification is required, demonstrating comprehensive knowledge and expertise in event management practices and industry standards.
  • Extensive experience in Food & Beverage operations, with a broad understanding of culinary and service aspects, enhancing the quality and execution of event catering offerings.
  • A degree in Hotel/Restaurant Management or a related discipline is considered an asset, providing a solid foundation in hospitality management principles and best practices.
  • Genuine passion for the events industry and a commitment to delivering exceptional experiences that exceed client expectations and contribute to the overall success of the organization.
  • Innovative mindset to conceptualize unique event ideas, themes, and experiences that engage attendees and leave a lasting impression.
Additional Information

What is in it for you:
  • Employee benefit card offering discounted rates in Accor worldwide
  • Learning programs through our Academies
  • Opportunity to develop your talent and grow within your property and across the world
  • Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
Your team and working environment:
  • Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.
  • Fairmont Palliser is committed to an employment equity program that includes special measures to achieve diversity among staff.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit

Do what you love, care for the world, dare to challenge the status quo #BELIMITLESS #J-18808-Ljbffr

  • Director of Event Sales

    4 weeks ago

    Calgary, Canada Accor Full time

    Company Description Centrally located in downtown Calgary, Fairmont Palliser is the city’s premier, landmark hotel. With 407 elegantly appointed guest rooms, Fairmont Palliser is truly the place to be. Join us in delivering the iconic Calgary experience.  Job Description Director of Event Sales & Services The Director of Event Sales & Services will...

  • Director of Event Sales

    3 weeks ago

    Calgary, Canada Fairmont Full time

    Company Description Centrally located in downtown Calgary, Fairmont Palliser is the city’s premier, landmark hotel. With 407 elegantly appointed guest rooms, Fairmont Palliser is truly the place to be. Join us in delivering the iconic Calgary experience. Job Description Director of Event Sales & Services The Director of Event Sales & Services will...

  • Director of Event Sales

    3 weeks ago

    Calgary, Canada Fairmont Full time

    Company Description Centrally located in downtown Calgary, Fairmont Palliser is the city’s premier, landmark hotel. With 407 elegantly appointed guest rooms, Fairmont Palliser is truly the place to be. Join us in delivering the iconic Calgary experience. Job Description Director of Event Sales & Services The Director of Event Sales & Services will...

  • Director of Event Sales

    3 weeks ago

    Calgary, Canada Fairmont Full time

    Company Description Centrally located in downtown Calgary, Fairmont Palliser is the city’s premier, landmark hotel. With 407 elegantly appointed guest rooms, Fairmont Palliser is truly the place to be. Join us in delivering the iconic Calgary experience. Job Description Director of Event Sales & Services The Director of Event Sales & Services will...

  • Director of Event Sales

    3 weeks ago

    Calgary, AB, Canada Fairmont Full time

    Company Description Centrally located in downtown Calgary, Fairmont Palliser is the city’s premier, landmark hotel. With 407 elegantly appointed guest rooms, Fairmont Palliser is truly the place to be. Join us in delivering the iconic Calgary experience. Job Description Director of Event Sales & Services The Director of Event Sales &...

  • Event Audio Visual Technician

    1 month ago

    Calgary, Alberta, Canada Encore Event Technologies Full time

    Position OverviewA Technician is responsible for the set up and operation of basic / small-scale audiovisual systems in a hospitality environment while ensuring complete customer satisfaction. This position reports to an Operations Manager, Operations Director or Director, Event Technology.Key Job Responsibilities Equipment OperationEnsures a flawlessly...

  • Director, Insurance Sales

    2 days ago

    Calgary, Canada Equitable Life of Canada Full time

    Director, Insurance Sales Calgary, AB, Canada Req #2295 Wednesday, May 29, 2024 At Equitable, we realize that your work life is not just about performing a job; it's about being part of a workplace that helps you grow and reach your full potential. Within our friendly and collaborative work environment, we recognize that the key to our growth and...

  • Event Director

    1 month ago

    Calgary Region, Canada Robert Walters Full time

    Our client is seeking a highly competent Event Director to join their dynamic team. This role offers an exciting opportunity to lead and manage high-profile events, ensuring their successful execution. The ideal candidate will have a proven track record in strategic planning, financial analysis, budgeting, and forecasting. This role provides the chance to...

  • Director of Sales

    3 weeks ago

    Calgary, Alberta, Canada Targeted Talent Full time

    We are looking for an experienced Sales Director to work in the sales and customer service department. This is a full-time, permanent remote that is based in Canada.Our client is a start-up fin-tech software company which enables consumers and wealth management firms to navigate the world of digital assets and transaction of digital assets on behalf of your...

  • Event Manager

    4 hours ago

    Calgary, Canada Sandman Hotel Group Full time

    Job Opportunity Event Manager, We are looking for a talented Event Manager to lead our event department. If you are interested in organizing events, driving development and increasing sales with one of Canada’s fastest growing hospitality groups - this is the role for you! As an Event Manager you will have the opportunity to develop and mentor your own...

  • Director of Sales

    3 weeks ago

    Calgary, Canada Targeted Talent Full time

    We are looking for an experienced Sales Director to work in the sales and customer service department. This is a full-time, permanent remote that is based in Canada.Our client is a start-up fin-tech software company which enables consumers and wealth management firms to navigate the world of digital assets and transaction of digital assets on behalf of your...

  • Event Specialist, Vp Advancement

    1 month ago

    Calgary, Canada The University of Calgary Full time

    **Position Overview** The **Department of Strategic Events** in **VP Advancement** is currently seeking a Full-Time Regular **Event Specialist**. Reporting to the Director, Strategic Events, the Event Specialist will play a key role in the planning and execution of internal and external events for the university. The events must reflect the energy and...

  • Events Sales Manager

    1 week ago

    Calgary, Canada Rendesvouz Cosmopolitan Cuisine & Ultra Lounge Full time

    The Events Sales Manager is responsible for booking all large parties and special events. They are the point of contact for potential clients and are responsible for working with the General Manager and Executive Chef to ensure the execution of events and functions from start to finish. They are also responsible for assisting with the training of staff for...

  • Director, Insurance Sales

    4 days ago

    Calgary, Canada Equitable Life of Canada Full time

    Director, Insurance Sales (Regional Sales Manager, National Accounts - MGA Channel, Western Canada) Calgary, AB, Canada Req #2114 Thursday, February 1, 2024 At Equitable, we realize that your work life is not just about performing a job; it's about being part of a workplace that helps you grow and reach your full potential. Within our friendly and...

  • Catered Event

    4 weeks ago

    Calgary, Canada Heritage Park Historical Village Full time

    **Join the Heritage Park Team**: **Posted February 3, 2023**: **Job Summary**: Under the direction of the Catered Event & Sales Manager, the Catered Event and Sales Assistant takes primary lead on site tours for potential clients, assists with the day to day operations of the Catered Events & Sales office and provides support to the Banquet Services...

  • Catering & Events Sales Manager

    1 month ago

    Calgary, Canada Hotel Arts Group Full time

    **Are you attentive to every detail? Are you a dedicated self-starter with a passion that goes beyond the ordinary? Do you have a strong knowledge and passion for food & beverage?** Hotel Arts is currently seeking a **Catering &** E**vent Services Manager**. This position is responsible for **selling and servicing** all catering food, beverage, and room...

  • Director, Sales

    1 month ago

    Calgary, AB, Canada Calgary Convention Full time

    Career Opportunity The Calgary TELUS Convention Centre is looking to hire the position of Director, Sales in the Sales Department. Reporting to the President & CEO, this position is responsible for providing leadership and management of the day-to-day sales operation. This position will focus primarily on leading the sales team, sales process management,...

  • Regional Sales Director

    1 week ago

    Calgary, AB, Canada Desjardins Full time

    As a Regional Sales Director, Life & Health Insurance, you generate life and living benefits sales across various networks. You represent Desjardins Insurance at industry events, field offices and events. You work closely with advisors and field partners to develop life insurance sales, promote, and educate on sales concepts and to identify suitable client...

  • Global OEM Alliances Sales Director

    2 weeks ago

    Calgary, Canada Canonical - Jobs Full time

    Large OEM or Independent Hardware Vendor (IHV) brands - Dell, HPE, IBM, Lenovo, Ericsson, Cisco, Fujitsu and many more - are major partners for Canonical. These companies often build software-defined solutions which they take to market, and Ubuntu is a key ingredient in cloud-native and edge or IoT solutions. More and more of those solutions depend on open...

  • Global OEM Alliances Sales Director

    2 weeks ago

    Calgary, Alberta, Canada Canonical - Jobs Full time

    Large OEM or Independent Hardware Vendor (IHV) brands - Dell, HPE, IBM, Lenovo, Ericsson, Cisco, Fujitsu and many more - are major partners for Canonical. These companies often build software-defined solutions which they take to market, and Ubuntu is a key ingredient in cloud-native and edge or IoT solutions. More and more of those solutions depend on open...