Warehouse Manager

Join to apply for the Warehouse Manager role at Sysco Canada Inc. Sysco connects the world to share food and care for one another. Sysco leads from the heart of food and service to deliver the freshest of foods and ideas to restaurants, healthcare and educational facilities, lodging establishments and other customers who prepare meals away from home. Our customers can count on us to deliver on-point products and solutions since only Sysco is the global leader, sitting at the heart of innovation supply, delivery, culinary and more. With over 57,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 326 distribution facilities worldwide and serves more than 625,000 customer locations. For fiscal 2022 that ended July 2, 2022, the company generated sales of more than $68 billion USD. Sysco, one of Canada's Best Employers 2022, as listed by Forbes, is dedicated to our global corporate social responsibility goals and to creating a diverse and inclusive workplace. We offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. Sysco is more than just a place to work. Our passion for food and our customers has made us the industry leader. To remain on top, we will continue to think bigger, work harder and never give up. Are you ready to drive success? For more information, visit www.sysco.ca or follow us @SyscoCanada at facebook.com/SyscoCanada, twitter.com/SyscoCanada or instagram.com/SyscoCanada. Role This position is responsible for the accurate, efficient, and safe movement of cases into the warehouse and onto our trucks and onward to our customers. In partnership with Supervisors and Clerks, the Warehouse Manager directs and coordinates the activities of inbound and outbound warehouse workers engaged in receiving, put‑away, replenishment, selecting, loading, stacking, etc. of food service and food‑related products. Role Responsibilities Plan, manage and control all aspects of the warehouse operations Health and Safety compliance in accordance with company policies Provide leadership by establishing clear expectations and demonstrating high standards of work practices and safety‑conscious behavior Establish, maintain and promote high standards of customer service Ensure compliance with OHS procedures and practices Supervision of all staff under your direct or indirect control Administration duties as required to ensure daily KPI performance is achieved Ensure all resources are utilized efficiently Continuously monitor the performance and activities of the warehouse through the use of KPIs, with a primary focus on cost controls Liaison person to the Director of Operations, implement and manage operational plans Be proactive in the recruitment and training process, establish work schedules, supervise staff, evaluate and monitor performance of staff to ensure required levels of productivity and organizational objectives are met Oversee the quality and accuracy of inbound receipt Ensure that receiving activities are monitored by warehouse management staff Oversee the quality and accuracy of order selection Ensure that loading activities are monitored by warehouse management staff and that special loading requests are completed as requested Monitor stocking and replenishment accuracy & efficiency Review and evaluate the cause of mis‑shipments Develop team and individual goals and objectives Support the implementation of programs with EHS Develop and maintain communication with other departments to enhance the overall organization and efficiency Analyze, identify, and propose solutions to problems within the warehouse operations Determine work procedures, prepare work schedules and expedite workflow Study and standardize procedures Maintain harmony among workers and resolve grievances with HR support Oversee investigation of customer complaints involving such matters as damaged items or mis‑picks Support the training and development of staff Support the creation of, and review employee performance evaluations Provide feedback on the performance of colleagues by monitoring activities and reports Complete personnel records and forms as required Assist in human resources actions as requested If applicable, understand and interpret the CBA, participate in grievance, mediation, arbitration procedures at unionized facilities Accountable for the accuracy of timecards, approvals, and scheduling of direct reports Comply with Sysco's Food Safety Policy and procedures to ensure food safety, quality and legality requirements are met Understand that your role is critical in creating a safe organization with minimal environmental impact and the value that brings to the organization Be willing to drive Environmental, Health and Safety performance by acting as an example and holding your team accountable to complying with EHS programs, policies, and requirements Enable, champion, and embrace an inclusive culture Perform other duties as assigned Qualifications 3-5 years of experience leading a team; experience leading front‑line supervisors preferred Post‑secondary education in a related field preferred Basic proficiency with Microsoft Office (Excel, Outlook, Word, PowerPoint, etc.) Benefits Comprehensive Flexible Benefits including Health and Dental, Health Care Spending and Wellness Accounts; Short‑Term and Long‑Term Disability; Life Insurance; Voluntary Optional Insurance; Parental Leave Plan; Company Pension Plan; Group RRSP & TFSA; Employee and Family Assistance; Stock Purchase Plan; Maple Virtual Care; Unlimited online learning; Sysco product discounts; Preferred vendor discounts; Associate Resource Groups. (*benefits may vary based on location or bargaining unit) Additional Information Seniority level: Mid‑Senior Level Employment type: Full‑time Job function: Supply Chain Industries: Transportation, Logistics, Supply Chain and Storage Referrals increase your chances of interviewing at Sysco Canada Inc. by 2x. Get notified about new Warehouse Manager jobs in Victoria, British Columbia, Canada. #J-18808-Ljbffr