Warehouse Manager

Company Overview

Sysco connects the world to share food and care for one another. Sysco leads from the heart of food and service to deliver the freshest of foods and ideas to restaurants, healthcare and educational facilities, lodging establishments and other customers who prepare meals away from home. Our customers can count on us to deliver on-point products and solutions since only Sysco is the global leader, sitting at the heart of innovation supply, delivery, culinary and more.

With over 57,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 326 distribution facilities worldwide and serves more than 625,000 customer locations. For fiscal 2022 that ended July 2, 2022, the company generated sales of more than $68 billion USD.

Sysco, one of Canada's Best Employers 2022, as listed by Forbes, is dedicated to our global corporate social responsibility goals and to creating a diverse and inclusive workplace. We offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations.

Sysco is more than just a place to work. Our passion for food and our customers has made us the industry leader. To remain on top, we will continue to think bigger, work harder and never give up. Are you ready to drive success?

For more information, visit or follow us @SyscoCanada at ; or

Role:

This position is responsible for the accurate, efficient, and safe movement of cases into the warehouse and onto our trucks and onward to our customers. With, and through their team of Supervisors and Clerks they are responsible for directing and coordinating the activities of inbound and outbound warehouse workers engaged in receiving, put-away, replenishment, selecting, loading, stacking, etc. of food service and food related products.

Role Responsibilities:

• Plan, manage and control all aspects of the warehouse operations
• Health and Safety compliance in accordance with company policies.
• Provide leadership by establishing clear expectations and demonstrating high standards of work practices and safety conscious behavior.
• Establish, maintain and promote high standards of customer service.
• Ensure compliance with OHS procedures and practices.
• Supervision of all staff under your direct or indirect control.
• Administration duties as required to ensure daily KPI performance is achieved.
• Ensure all resources are utilized efficiently.
• Continuously monitor the performance and activities of the warehouse through the use of KP l's, with a primary focus on cost controls.
• Liaison person to the Director of Operations, implement and manage operational plans
• Be proactive in the recruitment and training process, establish work schedules, supervise staff, evaluate and monitor performance of staff to ensure required levels of productivity and organizational objectives are met
• Oversees the quality and accuracy of inbound receipt
• Ensures that receiving activities are monitored by warehouse management staff.
• Oversees the quality and accuracy of order selection
• Ensures that loading activities are monitored by warehouse management staff. Ensures special loading requests are completed as requested
• Monitors stocking and replenishment accuracy & efficiency
• Monitors loading schedule requirements
• Reviews and evaluates the cause of mis-shipments
• Develops team and individual goals and objectives
• Supports the implementation of programs with EHS
• Develops and maintains communication with other departments to enhance the overall organization and efficiency
• Analyzes, identifies, and proposes solutions to problems within the warehouse operations
• Determines work procedures, prepares work schedules and expedites workflow
• Studies and standardizes procedures
• Maintains harmony among workers and resolves grievances with HR support
• Oversees investigation of customer complaints involving such matters as damaged items or mis-picks
• Supports the training and development of staff
• Supports the creation of, and reviews employee performance evaluations
• Provides feedback on the performance of colleagues by monitoring activities and reports
• Completes personnel records and forms as required
• Assists in human resources actions as requested
• If applicable, understand and interpret the CBA, participate in grievance, mediation, arbitration procedures at unionized facilities
• Accountable for the accuracy of timecards, approvals, and scheduling of direct reports.
• Complies with Sysco's Food Safety Policy and procedures to ensure food safety, quality and legality requirements are met.
• Understands that their role is critical in creating a safe organization with minimal environmental impact and the value that brings to the organization.
• Is willing to drive Environmental, Health and Safety performance by acting as an example and holding their team accountable to complying with EHS programs, policies, and requirements.
• Enable, champion, and embrace an inclusive culture
• Perform other duties as assigned.

Qualifications/Skills/Job Requirements:

• 3-5 years' experience leading a team, experience leading front-line supervisors preferred.
• Minimum High School diploma
• Post-secondary education in a related field preferred.
• Basic proficiency with Microsoft Office (Excel, Outlook, Word, PowerPoint etc.)

Here's a sample of the many benefits Sysco colleagues enjoy:

Comprehensive Flexible Benefits including Health and Dental, Health Care Spending and Wellness Accounts * Short-Term and Long-Term Disability * Life Insurance * Voluntary Optional Insurance * Parental Leave Plan * Company Pension Plan * Group RRSP & TFSA * Employee and Family Assistance * Stock Purchase Plan * Maple Virtual Care * Unlimited on-line learning * Sysco product discounts * Preferred vendor discounts * Associate Resource Groups

(*benefits may vary based on location or bargaining unit)